Salesforce Marketing Cloud Social Studio (discontinued) vs. Viral Reach
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Salesforce Marketing Cloud Social Studio (discontinued) | Score7.3 out of 10 | N/A | Radian6 was acquired by Salesforce.com in 2011 and - along with Buddy Media - became Salesforce Social Studio. The product was retired in November of 2024. | $1,000 Per Org Per Month |
 Viral Reach | N/A | N/A | Viral Reach i s a tool to automate Facebook marketing. It lets the user post a month's worth of content in minutes on Facebook pages and helps discover and post every type of content including pictures, videos, articles, GIFs etc. This automatic content publishing application is presented as ideal for Facebook advertisers who want to make sure their pages look organic and have data. It can work on projects on 100% autopilot and can be installed on any computer or smartphone. | $37 per year per user |
| Salesforce Marketing Cloud Social Studio (discontinued) | Viral Reach | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
| No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Viral Reach Elite Monthly Payment- $9.95 Viral Reach Elite Yearly Payment- $37 | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Salesforce Marketing Cloud Social Studio (discontinued) | Viral Reach | |||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Listening/monitoring |
| |||||||||||||||||||||||||
| Publishing |
| |||||||||||||||||||||||||
| Engagement |
| |||||||||||||||||||||||||
| Marketing |
| |||||||||||||||||||||||||
| Channel coverage/integration |
| |||||||||||||||||||||||||
| Reporting/analytics |
| |||||||||||||||||||||||||
| Account management |
| |||||||||||||||||||||||||
| Salesforce Marketing Cloud Social Studio (discontinued) | Viral Reach | |
|---|---|---|
| Likelihood to Recommend | 9.0 | - |
| Likelihood to Renew | 8.8 | - |
| Usability | 9.0 | - |
| Availability | 9.6 | - |
| Performance | 8.4 | - |
| Support Rating | 9.0 | - |
| In-Person Training | 10.0 | - |
| Online Training | 7.6 | - |
| Implementation Rating | 9.8 | - |