TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Keap

    Score5.9 out of 10
    N/AKeap is a small business-focused, comprehensive sales and marketing platform which combines basic contact management, CRM, marketing automation, and e-commerce capabilities into a single, subscription-based SaaS product.

    $199

    per month

    Salesmate

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …

    $29

    per month per user

    Pricing
    KeapSalesmate
    Editions & Modules
    Pro
    $199.00
    per month
    Max
    $289.00
    per month
    Max Classic
    Contact Us
    per year
    Basic
    $29
    per month per user
    Pro
    $49
    per month per user
    Business
    $79
    per month per user
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    KeapSalesmate
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional DetailsAll plans with 1 user and 500 contacts. The price is $30.00 for each additional user.We offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits
    More Pricing Information
    TrustRadius Insights
    KeapSalesmate
    Highlights

    TrustRadius
    Research Team Insight
    Published

    Keap users and reviewers have consistently utilized the software for its efficient sales and marketing automation features, specifically for email marketing campaigns and lead management. They appreciate its integrated system that combines customer relationship management (CRM), email marketing, and sales pipeline management into one platform. Users indicate that the service is particularly beneficial for smaller businesses wishing to streamline their marketing efforts and improve customer interactions.

    Salesmate customers are often sales professionals using the platform as a CRM tool for managing sales pipelines and processes. They appreciate the software for its ability to track customer interactions, manage deals, and provide clear visualization of the sales funnel. Several customers also highlight its utility in larger teams where roles are clearly defined, facilitating coordination and communication. In summary, while both Keap and Salesmate offer CRM capabilities and sales management, Keap receives more mention for its marketing automation features, whereas Salesmate is regularly used for its robust sales tracking and deal management.

    Features
    KeapSalesmate
    CRM Project Management
    Comparison of CRM Project Management features of Keap and Salesmate
    Feature
    Keap
    7.7
    29 Ratings
    Salesmate
    8.4
    41 Ratings
    Task management8.820 Ratings8.941 Ratings
    Billing and invoicing management7.416 Ratings00 Ratings
    Reporting7.127 Ratings7.937 Ratings
    Automated CRM activity logging6.41 Ratings00 Ratings
    Sales pipeline management9.11 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Keap and Salesmate
    Feature
    Keap
    7.0
    150 Ratings
    Salesmate
    -
    Ratings
    WYSIWYG email editor9.050 Ratings00 Ratings
    Dynamic content8.947 Ratings00 Ratings
    Landing pages5.9134 Ratings00 Ratings
    A/B testing6.410 Ratings00 Ratings
    Mobile optimization6.3124 Ratings00 Ratings
    Email deliverability reporting7.5149 Ratings00 Ratings
    List management8.4147 Ratings00 Ratings
    Triggered drip sequences9.049 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Keap and Salesmate
    Feature
    Keap
    7.3
    151 Ratings
    Salesmate
    -
    Ratings
    Lead nurturing automation7.5146 Ratings00 Ratings
    Lead scoring and grading6.2128 Ratings00 Ratings
    Data quality management6.7129 Ratings00 Ratings
    Automated sales alerts and tasks7.3138 Ratings00 Ratings
    Automated follow-ups9.11 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of Keap and Salesmate
    Feature
    Keap
    7.7
    89 Ratings
    Salesmate
    -
    Ratings
    Calendaring8.388 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Keap and Salesmate
    Feature
    Keap
    5.2
    148 Ratings
    Salesmate
    -
    Ratings
    Dashboards7.255 Ratings00 Ratings
    Standard reports3.6144 Ratings00 Ratings
    Custom reports4.7136 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Keap and Salesmate
    Feature
    Keap
    5.5
    142 Ratings
    Salesmate
    -
    Ratings
    API4.7126 Ratings00 Ratings
    Role-based workflow & approvals6.4108 Ratings00 Ratings
    Customizability5.4138 Ratings00 Ratings
    Third-party software integrations7.31 Ratings00 Ratings
    Mobile app for sales & marketing automation5.51 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Keap and Salesmate
    Feature
    Keap
    -
    Ratings
    Salesmate
    8.0
    46 Ratings
    Customer data management / contact management00 Ratings10.045 Ratings
    Workflow management00 Ratings9.945 Ratings
    Territory management00 Ratings9.09 Ratings
    Opportunity management00 Ratings9.941 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.345 Ratings
    Contract management00 Ratings5.928 Ratings
    Quote & order management00 Ratings5.626 Ratings
    Interaction tracking00 Ratings7.839 Ratings
    Channel / partner relationship management00 Ratings6.930 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Keap and Salesmate
    Feature
    Keap
    -
    Ratings
    Salesmate
    7.7
    19 Ratings
    Case management00 Ratings7.417 Ratings
    Call center management00 Ratings7.918 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Keap and Salesmate
    Feature
    Keap
    -
    Ratings
    Salesmate
    6.3
    44 Ratings
    Lead management00 Ratings6.643 Ratings
    Email marketing00 Ratings6.042 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Keap and Salesmate
    Feature
    Keap
    -
    Ratings
    Salesmate
    7.6
    43 Ratings
    Forecasting00 Ratings7.831 Ratings
    Pipeline visualization00 Ratings7.843 Ratings
    Customizable reports00 Ratings7.137 Ratings
    Customization
    Comparison of Customization features of Keap and Salesmate
    Feature
    Keap
    -
    Ratings
    Salesmate
    6.9
    45 Ratings
    Custom fields00 Ratings7.344 Ratings
    Custom objects00 Ratings6.733 Ratings
    Scripting environment00 Ratings6.521 Ratings
    API for custom integration00 Ratings7.127 Ratings
    Security
    Comparison of Security features of Keap and Salesmate
    Feature
    Keap
    -
    Ratings
    Salesmate
    8.0
    41 Ratings
    Single sign-on capability00 Ratings7.834 Ratings
    Role-based user permissions00 Ratings8.239 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Keap and Salesmate
    Feature
    Keap
    -
    Ratings
    Salesmate
    7.0
    35 Ratings
    Marketing automation00 Ratings7.035 Ratings
    Platform
    Comparison of Platform features of Keap and Salesmate
    Feature
    Keap
    -
    Ratings
    Salesmate
    6.3
    42 Ratings
    Mobile access00 Ratings6.342 Ratings
    User Ratings
    KeapSalesmate
    Likelihood to Recommend
    7.2
    (209 ratings)
    10.0
    (46 ratings)
    Likelihood to Renew
    9.0
    (40 ratings)
    9.1
    (2 ratings)
    Usability
    9.0
    (26 ratings)
    10.0
    (45 ratings)
    Availability
    9.1
    (6 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (26 ratings)
    1.4
    (42 ratings)
    In-Person Training
    9.1
    (6 ratings)
    -
    (0 ratings)
    Online Training
    8.6
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (8 ratings)
    9.1
    (1 ratings)
    Configurability
    2.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    1.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    6.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    1.0
    (1 ratings)
    -
    (0 ratings)