Salesmate vs. SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Salesmate
Score 9.9 out of 10
Mid-Size Companies (51-1,000 employees)
Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …
$29
per month per user
SAP Sales Cloud
Score 8.3 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
SalesmateSAP Sales Cloud
Editions & Modules
Basic
$29
per month per user
Pro
$49
per month per user
Business
$79
per month per user
Enterprise
Custom
No answers on this topic
Offerings
Pricing Offerings
SalesmateSAP Sales Cloud
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsWe offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits
More Pricing Information
Community Pulse
SalesmateSAP Sales Cloud
Considered Both Products
Salesmate

No answer on this topic

SAP Sales Cloud
Chose SAP Sales Cloud
Since the business model was complex, it was easy to single out the products that missed any of the critical feature or extent of the customization of the need for the industry we work in and is implementing internally. The other product lagged behind the scalability to which …
Features
SalesmateSAP Sales Cloud
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Salesmate
8.1
46 Ratings
5% above category average
SAP Sales Cloud
8.2
120 Ratings
6% above category average
Customer data management / contact management10.045 Ratings8.8117 Ratings
Workflow management9.945 Ratings8.6118 Ratings
Territory management9.09 Ratings7.2105 Ratings
Opportunity management9.941 Ratings8.0114 Ratings
Integration with email client (e.g., Outlook or Gmail)7.345 Ratings7.9110 Ratings
Contract management6.028 Ratings8.3112 Ratings
Quote & order management5.726 Ratings8.3109 Ratings
Interaction tracking8.039 Ratings8.5111 Ratings
Channel / partner relationship management6.930 Ratings8.5110 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Salesmate
7.6
19 Ratings
1% above category average
SAP Sales Cloud
8.2
103 Ratings
8% above category average
Case management7.417 Ratings7.998 Ratings
Call center management7.918 Ratings8.692 Ratings
Help desk management00 Ratings8.095 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Salesmate
6.4
44 Ratings
17% below category average
SAP Sales Cloud
7.5
107 Ratings
1% below category average
Lead management6.843 Ratings7.3106 Ratings
Email marketing6.142 Ratings7.694 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Salesmate
8.4
41 Ratings
10% above category average
SAP Sales Cloud
8.2
115 Ratings
8% above category average
Task management8.941 Ratings8.1111 Ratings
Reporting7.937 Ratings8.5105 Ratings
Billing and invoicing management00 Ratings8.196 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Salesmate
7.7
43 Ratings
2% above category average
SAP Sales Cloud
8.4
114 Ratings
10% above category average
Forecasting7.931 Ratings8.3107 Ratings
Pipeline visualization7.943 Ratings8.4107 Ratings
Customizable reports7.337 Ratings8.5110 Ratings
Customization
Comparison of Customization features of Product A and Product B
Salesmate
6.8
45 Ratings
10% below category average
SAP Sales Cloud
7.7
111 Ratings
3% above category average
Custom fields7.244 Ratings8.0111 Ratings
Custom objects6.633 Ratings7.3107 Ratings
Scripting environment6.421 Ratings7.794 Ratings
API for custom integration7.127 Ratings7.899 Ratings
Security
Comparison of Security features of Product A and Product B
Salesmate
8.0
41 Ratings
4% below category average
SAP Sales Cloud
8.6
114 Ratings
3% above category average
Single sign-on capability7.834 Ratings8.8109 Ratings
Role-based user permissions8.239 Ratings8.3108 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Salesmate
7.0
35 Ratings
5% below category average
SAP Sales Cloud
7.7
97 Ratings
5% above category average
Marketing automation7.035 Ratings8.093 Ratings
Compensation management00 Ratings7.480 Ratings
Platform
Comparison of Platform features of Product A and Product B
Salesmate
6.4
42 Ratings
14% below category average
SAP Sales Cloud
7.5
99 Ratings
2% above category average
Mobile access6.442 Ratings7.599 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Salesmate
-
Ratings
SAP Sales Cloud
7.2
83 Ratings
2% below category average
Social data00 Ratings7.383 Ratings
Social engagement00 Ratings7.281 Ratings
Best Alternatives
SalesmateSAP Sales Cloud
Small Businesses
Salesflare
Salesflare
Score 6.0 out of 10
Salesmate
Salesmate
Score 9.9 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SalesmateSAP Sales Cloud
Likelihood to Recommend
10.0
(46 ratings)
8.5
(131 ratings)
Likelihood to Renew
9.1
(2 ratings)
8.6
(7 ratings)
Usability
10.0
(45 ratings)
6.7
(7 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
1.4
(42 ratings)
8.8
(10 ratings)
Online Training
-
(0 ratings)
7.0
(2 ratings)
Implementation Rating
9.1
(1 ratings)
8.0
(1 ratings)
Product Scalability
-
(0 ratings)
8.3
(91 ratings)
User Testimonials
SalesmateSAP Sales Cloud
Likelihood to Recommend
Rapidops, Inc.
Salesmate gives us everything we need as a small business, with a clear interface, and can adapt to any business. If I was being ultra picky, I would perhaps suggest the ability to remove or hide certain modules not applicable to our niche, e.g., we are a B2C business, so the company module is not really useable for us, but this is not a negative by any means.
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SAP
1. Better understanding of customer choice and sales insights. 2. High chance that we can convert the lead into sales as SAP analyzes the customer's need and behavior. 3. As it analyzes the data behind the scenes, a better price deal closing is possible, as it gives that level of insight.
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Pros
Rapidops, Inc.
  • For each client, it tracks emails, text messages, activities, files, calendar events, phone calls, to-do items.
  • Customization is quite good -- you add fields you need. Like was discovery received, full payment, partial payment, etc. You can later run reports.
  • Integration with other apps is good; I use QuickBooks and DocuSign.
  • Customer service is very good.
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SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
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Cons
Rapidops, Inc.
  • The search feature can be buggy and does not allow for highlighted text to be typed on. You must clear the box or hit backspace before typing. The only app in my life that does this.
  • The dashboard button is pointless if it still makes you choose between legacy or classic.
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SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
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Likelihood to Renew
Rapidops, Inc.
Very happy with the customer service and the overall functionality of the program. With new features always being launched and discussed I'm looking fwd to growing with them
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SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Usability
Rapidops, Inc.
It's so easy, and the support is top notch and I love Salesmate. Seriously the best CRM on the market right now, which I was able to customize exactly the way I needed to, with their support with me every step of the way. I will be working with SalesMate for a long time if not forever.
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SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
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Reliability and Availability
Rapidops, Inc.
No answers on this topic
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
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Support Rating
Rapidops, Inc.
The support team at Salesmate is top-notch. They provide live chat support within the platform and answer typically in under a minute. They are always incredibly quick to respond to questions and provide insightful information. Getting started on the platform is easy as you always have support nearby.
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SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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Online Training
Rapidops, Inc.
No answers on this topic
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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Implementation Rating
Rapidops, Inc.
No - All very straightforward and simple.
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SAP
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
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Alternatives Considered
Rapidops, Inc.
Very similar in overall layout and user experience...but the features blow these others out of the water. Where alternative solutions had features either lacking or as an upgrade (ie having to spend an extra $10-$30/month/user) Salesmate has these features out-of-the-box
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SAP
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
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Scalability
Rapidops, Inc.
No answers on this topic
SAP
We can effectively manage sales and achieve scalable segmentation and targeting with SAP Sales Cloud, all with little training required. The program is incredibly user-friendly and enables additional ERP system integration. The automated authorization system, which has made permissions management easier and can be implemented in the cloud by several cloud service tenants—each of whom is a cloud service provider—was something I really appreciated. For users who don't want to click on three links to launch each relevant CRM program, this is quite helpful.
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Return on Investment
Rapidops, Inc.
  • It saved me so much time following up with leads. I move them to the next stage, and Salesmate does the rest.
  • It does a whole load of outreach for me. It's seamless.
  • I get a lot more responses from people in my pipeline - especially using SMS to follow up.
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SAP
  • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
  • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
  • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
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ScreenShots

Salesmate Screenshots

Screenshot of Track your deals through a sales pipeline. Close more deals by staying focused and organized.Screenshot of With our mobile applications, your reps can enjoy using Salesmate on the road.Screenshot of Workflow automation can automate touchpoints, outreach, and more. Keep your team focused on what they need to do without having them to complete manual tasks.Screenshot of Understand your sales team's productivity. We have reports that will show your top and lowest performers. This will give management actionable insights to help the team perform better.Screenshot of Built-in calling and texting makes Salesmate a turnkey solution to onboard any new sales rep in your office or remote.

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization