SAP Commerce Cloud vs. SAP Sales Cloud

SAP Commerce Cloud

184 Reviews and Ratings

SAP Sales Cloud

243 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
SAP Commerce Cloud	Score7.9 out of 10	N/A	SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.	N/A
SAP Sales Cloud	Score8.3 out of 10	N/A	SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.	N/A

Pricing

SAP Commerce Cloud

SAP Sales Cloud

No answers on this topic

No answers on this topic

Pricing Offerings
SAP Commerce Cloud	SAP Sales Cloud
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Community Pulse
Key User Insights
	SAP Commerce Cloud	SAP Sales Cloud
Considered Both Products	SAP Sandra Hazard Product Marketing Manager in Marketing at Smith+Nephew (Medical Device, 10,001+ employees) Chose SAP Commerce Cloud The SAP Commerce cloud solution is easy to connect with other SAP software that we already use in the organization, and I can state that it assists me in achieving the best implementations produced in various contexts without any trouble or failure, and we can track everything … Incentivized Helpful? Chetan Chopade SAP Cx Manager in Information Technology at PwC India (Information Technology & Services, 10,001+ employees) Chose SAP Commerce Cloud SAP Commerce cloud stack is based on the Java and Spring framework. This helps the client to customize easily and build custom integrations with any 3rd party systems. SAP ERP is being used in most of the industries as their backend ERP, which helps them to build the e-commerce … Incentivized Helpful? Verified User Chose SAP Commerce Cloud While SAP Commerce Cloud may not offer the flexibility and technology other solutions liek e.g. commercetools offer, it has a better overall value. At least for our B2B customer portal requierements. It gains also in points if in the company other SAP solutions like ERP or CRM … Incentivized Helpful? Verified User Chose SAP Commerce Cloud good integration with SAP S/4 HANA and other SAP CX application like CPQ Incentivized Helpful?	SAP No answer on this topic
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

SAP Commerce Cloud

SAP Sales Cloud

Comparison of Online Storefront features of SAP Commerce Cloud and SAP Sales Cloud
Feature	SAP Commerce Cloud 7.9 79 Ratings	SAP Sales Cloud - Ratings
Product catalog & listings	8.375 Ratings	00 Ratings
Product management	7.875 Ratings	00 Ratings
Bulk product upload	7.672 Ratings	00 Ratings
Branding	8.569 Ratings	00 Ratings
Mobile storefront	7.569 Ratings	00 Ratings
Product variations	7.769 Ratings	00 Ratings
Website integration	7.874 Ratings	00 Ratings
Visual customization	8.570 Ratings	00 Ratings
CMS	7.971 Ratings	00 Ratings

Comparison of Online Shopping Cart features of SAP Commerce Cloud and SAP Sales Cloud
Feature	SAP Commerce Cloud 8.2 71 Ratings	SAP Sales Cloud - Ratings
Abandoned cart recovery	8.014 Ratings	00 Ratings
Checkout user experience	8.470 Ratings	00 Ratings

Comparison of Online Payment System features of SAP Commerce Cloud and SAP Sales Cloud
Feature	SAP Commerce Cloud 7.2 62 Ratings	SAP Sales Cloud - Ratings
eCommerce security	7.262 Ratings	00 Ratings

Comparison of eCommerce Marketing features of SAP Commerce Cloud and SAP Sales Cloud
Feature	SAP Commerce Cloud 7.6 71 Ratings	SAP Sales Cloud - Ratings
Promotions & discounts	7.870 Ratings	00 Ratings
Personalized recommendations	7.363 Ratings	00 Ratings
SEO	7.661 Ratings	00 Ratings

Comparison of eCommerce Business Management features of SAP Commerce Cloud and SAP Sales Cloud
Feature	SAP Commerce Cloud 8.2 72 Ratings	SAP Sales Cloud - Ratings
Multi-site management	8.367 Ratings	00 Ratings
Order processing	8.369 Ratings	00 Ratings
Inventory management	8.364 Ratings	00 Ratings
Shipping	8.564 Ratings	00 Ratings
Custom functionality	7.668 Ratings	00 Ratings

Comparison of Sales Force Automation features of SAP Commerce Cloud and SAP Sales Cloud
Feature	SAP Commerce Cloud - Ratings	SAP Sales Cloud 8.3 120 Ratings
Customer data management / contact management	00 Ratings	8.8117 Ratings
Workflow management	00 Ratings	8.6118 Ratings
Territory management	00 Ratings	7.2105 Ratings
Opportunity management	00 Ratings	8.0114 Ratings
Integration with email client (e.g., Outlook or Gmail)	00 Ratings	7.9110 Ratings
Contract management	00 Ratings	8.3112 Ratings
Quote & order management	00 Ratings	8.3109 Ratings
Interaction tracking	00 Ratings	8.5111 Ratings
Channel / partner relationship management	00 Ratings	8.6110 Ratings

Comparison of Customer Service & Support features of SAP Commerce Cloud and SAP Sales Cloud
Feature	SAP Commerce Cloud - Ratings	SAP Sales Cloud 8.1 103 Ratings
Case management	00 Ratings	7.998 Ratings
Call center management	00 Ratings	8.692 Ratings
Help desk management	00 Ratings	8.095 Ratings

Comparison of Marketing Automation features of SAP Commerce Cloud and SAP Sales Cloud
Feature	SAP Commerce Cloud - Ratings	SAP Sales Cloud 7.5 107 Ratings
Lead management	00 Ratings	7.3106 Ratings
Email marketing	00 Ratings	7.694 Ratings

Comparison of CRM Project Management features of SAP Commerce Cloud and SAP Sales Cloud
Feature	SAP Commerce Cloud - Ratings	SAP Sales Cloud 8.2 115 Ratings
Task management	00 Ratings	8.1111 Ratings
Billing and invoicing management	00 Ratings	8.196 Ratings
Reporting	00 Ratings	8.6105 Ratings

Comparison of CRM Reporting & Analytics features of SAP Commerce Cloud and SAP Sales Cloud
Feature	SAP Commerce Cloud - Ratings	SAP Sales Cloud 8.4 114 Ratings
Forecasting	00 Ratings	8.3107 Ratings
Pipeline visualization	00 Ratings	8.4107 Ratings
Customizable reports	00 Ratings	8.5110 Ratings

Comparison of Customization features of SAP Commerce Cloud and SAP Sales Cloud
Feature	SAP Commerce Cloud - Ratings	SAP Sales Cloud 7.7 111 Ratings
Custom fields	00 Ratings	8.0111 Ratings
Custom objects	00 Ratings	7.3107 Ratings
Scripting environment	00 Ratings	7.794 Ratings
API for custom integration	00 Ratings	7.899 Ratings

Comparison of Security features of SAP Commerce Cloud and SAP Sales Cloud
Feature	SAP Commerce Cloud - Ratings	SAP Sales Cloud 8.6 114 Ratings
Single sign-on capability	00 Ratings	8.8109 Ratings
Role-based user permissions	00 Ratings	8.3108 Ratings

Comparison of Social CRM features of SAP Commerce Cloud and SAP Sales Cloud
Feature	SAP Commerce Cloud - Ratings	SAP Sales Cloud 7.3 83 Ratings
Social data	00 Ratings	7.383 Ratings
Social engagement	00 Ratings	7.281 Ratings

Comparison of Integrations with 3rd-party Software features of SAP Commerce Cloud and SAP Sales Cloud
Feature	SAP Commerce Cloud - Ratings	SAP Sales Cloud 7.7 97 Ratings
Marketing automation	00 Ratings	8.093 Ratings
Compensation management	00 Ratings	7.480 Ratings

Comparison of Platform features of SAP Commerce Cloud and SAP Sales Cloud
Feature	SAP Commerce Cloud - Ratings	SAP Sales Cloud 7.5 99 Ratings
Mobile access	00 Ratings	7.599 Ratings

User Ratings
	SAP Commerce Cloud	SAP Sales Cloud
Likelihood to Recommend	8.3 (81 ratings)	8.5 (131 ratings)
Likelihood to Renew	10.0 (2 ratings)	8.6 (7 ratings)
Usability	8.2 (14 ratings)	6.7 (7 ratings)
Availability	- (0 ratings)	8.0 (1 ratings)
Performance	- (0 ratings)	8.0 (1 ratings)
Support Rating	10.0 (3 ratings)	8.8 (10 ratings)
Online Training	- (0 ratings)	7.0 (2 ratings)
Implementation Rating	9.1 (2 ratings)	8.0 (1 ratings)
Ease of integration	9.6 (48 ratings)	- (0 ratings)
Product Scalability	9.6 (48 ratings)	8.3 (91 ratings)