TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Customer Data Solutions

    Score8.1 out of 10
    N/AThe SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles.N/A
    Pricing
    SAP Customer Data Solutions
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP Customer Data Solutions
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    SAP Customer Data Solutions
    Considered Both Products
    SAP
    Chose SAP Customer Data Solutions
    SAP CUstomer Data Solutions is far superior to ASAP FOODZ in all aspects. Customer support, reliability, staff engagement, customer satisfaction, etc are all better. Customer Data Solutions is hands down better than any other data solutions software that we've used. I highly …
    Incentivized
    Chose SAP Customer Data Solutions
    There is a dedicated team for SAP setup that helps in providing specialized or customized services to the user. The platform's accessibility lets us obtain reports and information in real time so we reach clients at the proper moment by optimizing delivery time appealed to us …
    Incentivized
    Chose SAP Customer Data Solutions
    SAP has been the best partner I have worked with during my career. The platform offers highly valuable features for crafting and structuring data presentations, enabling informed decision-making by management.
    Incentivized
    Chose SAP Customer Data Solutions
    They are simply the best team you could hope to have in your back pocket. Once you get the gist of it you can set up almost anything you can think of.
    Incentivized
    Chose SAP Customer Data Solutions
    We carefully looked at different solutions to manage customer data and ultimately chose SAP Customer Data Solutions. What sets it apart is its complete management of customer data, robust analytics, and effortless integration with marketing tools. SAP's user-friendly interface …
    Incentivized
    Chose SAP Customer Data Solutions
    SAP customer data platform is market leader in data unification. Integration with multiple data channels with real time customer data helped in decision making process.
    Incentivized
    Chose SAP Customer Data Solutions
    Resources and specialized IT personnel is needed for the effective administration and deployment of Informatica Customer 360. This resource-intensive for smaller organizations. Although Informatica has the ability to integrate, the process of setting up and establishing these …
    Incentivized
    Chose SAP Customer Data Solutions
    SAP Customer Data Solutions differs from many of his competitors since it's the only solution which provides an end-to-end approach that starts directly from the website integration (which is not demanded to whoever manages your website but it's integrated directly), and …
    Incentivized
    Chose SAP Customer Data Solutions
    This is an industry leading tool which also has matured over the period of time and is better suited for large corporations and mission critical applications.
    Incentivized
    Chose SAP Customer Data Solutions
    I have not used a different App
    Incentivized
    Chose SAP Customer Data Solutions
    A better integration with out database was the key factor that led our decision to move forward with this tool. Keeping in mind that it was more costly, we knew that it would be a safe bet, would bring a more data-driven culture to our team, the capacity to create laser focused …
    Incentivized
    Chose SAP Customer Data Solutions
    SAP has been a pleasure to work with on both the product and the support side.
    Incentivized
    Chose SAP Customer Data Solutions
    SAP is bigger and better in all the ways from its competitors. However, when costing is a concern from a client, then they tend to use a budget friendly solution like Hubspot or Salesforce.
    Incentivized
    Chose SAP Customer Data Solutions
    It was the best in the market and many organization's were using this when we looked for the options available in the market. It has best customer ratings and good brand value.
    Incentivized
    Chose SAP Customer Data Solutions
    Ultimately, we chose SAP Customer Data Solutions for several key reasons:
    Incentivized
    Chose SAP Customer Data Solutions
    Better customer service at SAP. No concerns whatsoever with regards to safety and security of customer data. Timely updation of systems which ensures smooth functioning of the platform with very little down time. Cost of implementation and licensing is something which is a …
    Incentivized
    Chose SAP Customer Data Solutions
    For better customer support.
    Incentivized
    Chose SAP Customer Data Solutions
    We have used Gigya for a long time. I didn't participate in the selection process.
    Incentivized
    Chose SAP Customer Data Solutions
    OAuth and Octa were two possible alternatives. We decided on CDC mainly for the good integration with other SAP products.
    Incentivized
    Chose SAP Customer Data Solutions
    SAP CDC is better for enterprises without too many developers. Also, cover OOB Consent and Identity together
    Incentivized
    Chose SAP Customer Data Solutions
    The products I evaluated integrate directly and natively with SAP Customer Data Cloud
    Incentivized
    Chose SAP Customer Data Solutions
    There's no other product I tried as ready to use as SAP CDC. It doesn't offer only endpoints or API to manage authentication but a full suite of functionalities almost ready to be integrated with a few customizations
    Incentivized
    Chose SAP Customer Data Solutions
    It is easily manageable for those using SAP for other ERP processes as well.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    SAP Customer Data Solutions
    Tag Management
    Comparison of Tag Management features of SAP Customer Data Solutions
    Feature
    SAP Customer Data Solutions
    7.8
    28 Ratings
    Tag library7.827 Ratings
    Tag variable mapping7.725 Ratings
    Ease of writing custom tags7.826 Ratings
    Rules-driven tag execution7.826 Ratings
    Tag performance monitoring7.925 Ratings
    Page load times8.026 Ratings
    Mobile app tagging7.625 Ratings
    Library of JavaScript extensions7.724 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of SAP Customer Data Solutions
    Feature
    SAP Customer Data Solutions
    7.9
    28 Ratings
    Standard visitor segmentation7.928 Ratings
    Behavioral visitor segmentation8.027 Ratings
    Traffic allocation control7.627 Ratings
    Website personalization8.126 Ratings
    Customer Data Management
    Comparison of Customer Data Management features of SAP Customer Data Solutions
    Feature
    SAP Customer Data Solutions
    7.9
    29 Ratings
    Account Scoring7.627 Ratings
    Customer Data Governance8.128 Ratings
    Data Connectors7.829 Ratings
    Data Enhancement7.929 Ratings
    Data Ingestion7.729 Ratings
    Data Storage8.129 Ratings
    Data Visibility7.829 Ratings
    Event Data7.727 Ratings
    Identity Resolution8.227 Ratings
    User Ratings
    SAP Customer Data Solutions
    Likelihood to Recommend
    8.5
    (58 ratings)
    Likelihood to Renew
    9.5
    (10 ratings)
    Usability
    9.1
    (7 ratings)
    Availability
    8.9
    (57 ratings)
    Performance
    7.3
    (7 ratings)
    Support Rating
    9.1
    (8 ratings)
    In-Person Training
    9.1
    (2 ratings)
    Online Training
    9.1
    (7 ratings)
    Implementation Rating
    7.3
    (7 ratings)
    Configurability
    9.1
    (1 ratings)
    Ease of integration
    9.1
    (1 ratings)
    Product Scalability
    9.1
    (1 ratings)
    Vendor post-sale
    4.5
    (1 ratings)
    Vendor pre-sale
    4.5
    (1 ratings)