SAP Fieldglass vs. Worksuite

The good thing is that SAP Fieldglass has an automated function, so we can easily manage the hiring process, check that all workers comply with labor laws, and manage the onboarding process. SAP Fieldglass is a very expansive VMS for small organizations, and the user interface is very difficult to understand for new users.

Incentivized

I think Shortlist is well suited for a simple company that doesn't need to pull much data from their employees (the BI tool is only available for the high-spend accounts although it seems absolutely ridiculous that any company paying for any platform would be unable to pull data on their own people in the system). Shortlist is great for what it does, it just seems to be limited. I think the groups feature is quite cumbersome and often it seems that the "upgrades" made are not actually an upgrade, but a hindrance. For example, the IM style sending of messages within a project, but not within other areas to send messages. It just leads to typing issues and is in a place that would never be IM style.

Incentivized

• Contingent labor process, starting from the job posting to final candidate onboarding
• Supplier and Customer collaboration options in the system
• Configuration options for customers
• Management of service delivery and service contract setups
• Option to establish a true end-to-end process (from source2contract to final payment)

• Shortlist allows us to pay our freelancers without having to personally manage the back end paperwork of payroll
• Shortlist handles all the year end tax paperwork creation and distribution

Incentivized

• Server issues, any time there is a server overload, our instance of Fieldglass completely shuts down, sometimes for hours, sometimes for days.
• The mobile app isn't very functional for hiring managers.
• There is a lot of difficulty integrating Fieldglass with other non SAP products.

Incentivized

• Shortlist only allows for minor customizations to their platform. It would be great if each company could create their own view/usage set for the system.
• The help chat box needs some work for sure. It takes days for someone to respond if they ever respond and often there is nothing they can do to remedy the issue at hand.
• Payments should be able to be made every day, not just on Fridays.

Incentivized

Again, Fieldglass is a strong contender but Fieldglass can be difficult at times to work with and not as supportive as I'd like. As so, I'd be willing to try Beeline or other top competitors

Incentivized

30-40% of the time there is no response when you contact the chat/help feature. 30-40% of the time if they do respond, it is to say they can't do anything about the issue. Maybe 20% of the time the chat is actually helpful, but that seems like a high estimate when I think about my experience asking for support.

Incentivized

Also evaluated Vndly- which was subsequently purchased by Workday. SAP Fieldglass is more effective and easier to use in my estimation. Most notably if you are an SAP shop and have Ariba and SAP ECC/S4. That full business and data integration is excellent.

Incentivized

We've never found another platform that does exactly what Shortlist does in terms of payments, taxes, project management, and on-boarding. We use other sites to source our new vendors (like Indeed, craigslist, etc...) but ultimately we direct all those applicants to our onboarding in Shortlist. I wish some of the more "minor" platform issues we've had over the last year were fixed sooner (or fixed at all) but it does the job!

Incentivized

• I would have to say Fieldglass has made a positive impact, only in that having access to it has opened up some client relationships we didn't have before. I am a vendor to clients using Fieldglass, so I can't really report on the financial successes they may have had by implementing it.
• The negative side to Fieldglass, or any VMS, really, from an agency perspective is that it cuts out manager contact. That has a negative impact, both to the agency and the hiring manager. No longer can the managers really explain what they need, and no longer can an agency understand the req deeply. We have to work off of a scrubbed job description which is generally pretty vanilla.

Incentivized

• Overall shortlist has helped us because we don't have another way to collect and accept bids, create project information, and conduct payments and contracts with vendors.
• The negative side is the extremely time consuming nature of navigating through the platform. It takes hours of team members' time to complete simple tasks.

Incentivized