SAP for Banking vs. Velmie

SAP [needs] a UI upgrade soon - it is getting difficult to operate, especially when huge transactions are involved. SAP's mobile application however gives easy access to data and we can address and search it when needed. This also helps to provide appropriate information to customers and I can update the transaction details on the go.

Incentivized

We began using Velmie in 2016, and have had a good experience with them. They are technically competent, and have done consistent work. As mentioned earlier, communication has become more difficult as of late. That said, our relationship continues, and as the review reflects, we are generally satisfied

• Multi Deposit Management
• Credit & Loan Management
• Access Live Data

Incentivized

• They have experience with social media APIs
• Initially, they were responsive
• The system did function, reasonably well for the initial few years.

• The think and thin ledger handling
• Regulatory compliance need

Incentivized

• As they've grown, a little more complicated to communicate.

Direct banking-related software is not used but within [the] company, SAP is being used to interface with the Banking system.

Incentivized

At the time we selected them as a vendor, we believed they were our best solution. They continue to support and maintain the system

• Robust solution, highly integrated, data protection, immense cyber security as positive.
• Highly complex to implement, the need [for] high knowledgeable consultants are negative impacts.
• Expensive for SME banks.
• High implementation costs.

Incentivized

• Initially they helped us support our users.
• When we have hit bumps, we have been able to work through them, an important quality.