TrustRadius: an HG Insights company

SAP Sales Cloud vs. Telecrm

Save this comparison

Save this comparison

SAP Sales Cloud

243 Reviews and Ratings

Telecrm

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Sales Cloud

    Score8.3 out of 10
    		N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A

    Telecrm

    		N/AN/ATelecrm is a CRM built to streamline telecalling and sales management. It combines calling, WhatsApp, SMS, and email, helping teams stay organized, follow up faster, and manage leads more efficiently without switching between tools.

    $261

    quarterly for 3 users (minimum)

    Pricing
    SAP Sales CloudTelecrm
    Editions & Modules
    No answers on this topic
    Core CRM
    $29
    per month (billed quarterly) per user
    Core CRM + WhatsApp Chat Sync
    $36
    per month (billed quarterly) per user
    Offerings
    Pricing Offerings
    SAP Sales CloudTelecrm
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—30% discount for annual billing. 3 user minimum for all plans.
    More Pricing Information
    Features
    SAP Sales CloudTelecrm
    Sales Force Automation
    Comparison of Sales Force Automation features of SAP Sales Cloud and Telecrm
    Feature
    SAP Sales Cloud
    8.3
    120 Ratings
    Telecrm
    -
    Ratings
    Customer data management / contact management8.8117 Ratings00 Ratings
    Workflow management8.6118 Ratings00 Ratings
    Territory management7.2105 Ratings00 Ratings
    Opportunity management8.0114 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.9110 Ratings00 Ratings
    Contract management8.3112 Ratings00 Ratings
    Quote & order management8.3109 Ratings00 Ratings
    Interaction tracking8.5111 Ratings00 Ratings
    Channel / partner relationship management8.6110 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of SAP Sales Cloud and Telecrm
    Feature
    SAP Sales Cloud
    8.1
    103 Ratings
    Telecrm
    -
    Ratings
    Case management7.998 Ratings00 Ratings
    Call center management8.692 Ratings00 Ratings
    Help desk management8.095 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of SAP Sales Cloud and Telecrm
    Feature
    SAP Sales Cloud
    7.5
    107 Ratings
    Telecrm
    -
    Ratings
    Lead management7.3106 Ratings00 Ratings
    Email marketing7.694 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of SAP Sales Cloud and Telecrm
    Feature
    SAP Sales Cloud
    8.2
    115 Ratings
    Telecrm
    -
    Ratings
    Task management8.1111 Ratings00 Ratings
    Billing and invoicing management8.196 Ratings00 Ratings
    Reporting8.6105 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of SAP Sales Cloud and Telecrm
    Feature
    SAP Sales Cloud
    8.4
    114 Ratings
    Telecrm
    -
    Ratings
    Forecasting8.3107 Ratings00 Ratings
    Pipeline visualization8.4107 Ratings00 Ratings
    Customizable reports8.5110 Ratings00 Ratings
    Customization
    Comparison of Customization features of SAP Sales Cloud and Telecrm
    Feature
    SAP Sales Cloud
    7.7
    111 Ratings
    Telecrm
    -
    Ratings
    Custom fields8.0111 Ratings00 Ratings
    Custom objects7.3107 Ratings00 Ratings
    Scripting environment7.794 Ratings00 Ratings
    API for custom integration7.899 Ratings00 Ratings
    Security
    Comparison of Security features of SAP Sales Cloud and Telecrm
    Feature
    SAP Sales Cloud
    8.6
    114 Ratings
    Telecrm
    -
    Ratings
    Single sign-on capability8.8109 Ratings00 Ratings
    Role-based user permissions8.3108 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of SAP Sales Cloud and Telecrm
    Feature
    SAP Sales Cloud
    7.2
    83 Ratings
    Telecrm
    -
    Ratings
    Social data7.383 Ratings00 Ratings
    Social engagement7.281 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of SAP Sales Cloud and Telecrm
    Feature
    SAP Sales Cloud
    7.7
    97 Ratings
    Telecrm
    -
    Ratings
    Marketing automation8.093 Ratings00 Ratings
    Compensation management7.480 Ratings00 Ratings
    Platform
    Comparison of Platform features of SAP Sales Cloud and Telecrm
    Feature
    SAP Sales Cloud
    7.5
    99 Ratings
    Telecrm
    -
    Ratings
    Mobile access7.599 Ratings00 Ratings
    User Ratings
    SAP Sales CloudTelecrm
    Likelihood to Recommend
    8.5
    (131 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.6
    (7 ratings)
    -
    (0 ratings)
    Usability
    6.7
    (7 ratings)
    -
    (0 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (10 ratings)
    -
    (0 ratings)
    Online Training
    7.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.3
    (91 ratings)
    -
    (0 ratings)