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SAP Sales Cloud vs. Workbooks

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Sales Cloud

    Score8.3 out of 10
    N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A

    Workbooks

    Score4.9 out of 10
    N/AWorkbooks offers cloud-based CRM, marketing automation and business applications to the mid-market. Workbooks includes order management and fulfillment, invoicing, and supplier management. Workbooks aims to provide a single 360° view of customers, where the information is accessible anytime, anywhere.

    $30

    per user/per month

    Pricing
    SAP Sales CloudWorkbooks
    Editions & Modules
    No answers on this topic
    Workbooks CRM Edition
    $30
    per user/per month
    Workbooks Business Edition
    $65
    per user/per month
    Offerings
    Pricing Offerings
    SAP Sales CloudWorkbooks
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    SAP Sales CloudWorkbooks
    Sales Force Automation
    Comparison of Sales Force Automation features of SAP Sales Cloud and Workbooks
    Feature
    SAP Sales Cloud
    8.3
    120 Ratings
    Workbooks
    7.7
    9 Ratings
    Customer data management / contact management8.8117 Ratings8.59 Ratings
    Workflow management8.6118 Ratings8.27 Ratings
    Territory management7.2105 Ratings7.79 Ratings
    Opportunity management8.0114 Ratings8.89 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.9110 Ratings6.49 Ratings
    Contract management8.3112 Ratings7.29 Ratings
    Quote & order management8.3109 Ratings7.68 Ratings
    Interaction tracking8.5111 Ratings6.48 Ratings
    Channel / partner relationship management8.6110 Ratings8.48 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of SAP Sales Cloud and Workbooks
    Feature
    SAP Sales Cloud
    8.1
    103 Ratings
    Workbooks
    6.3
    8 Ratings
    Case management7.998 Ratings6.28 Ratings
    Call center management8.692 Ratings6.82 Ratings
    Help desk management8.095 Ratings5.88 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of SAP Sales Cloud and Workbooks
    Feature
    SAP Sales Cloud
    7.5
    107 Ratings
    Workbooks
    7.3
    7 Ratings
    Lead management7.3106 Ratings8.07 Ratings
    Email marketing7.694 Ratings6.67 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of SAP Sales Cloud and Workbooks
    Feature
    SAP Sales Cloud
    8.2
    115 Ratings
    Workbooks
    7.5
    9 Ratings
    Task management8.1111 Ratings7.77 Ratings
    Billing and invoicing management8.196 Ratings6.88 Ratings
    Reporting8.6105 Ratings7.87 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of SAP Sales Cloud and Workbooks
    Feature
    SAP Sales Cloud
    8.4
    114 Ratings
    Workbooks
    8.6
    8 Ratings
    Forecasting8.3107 Ratings8.28 Ratings
    Pipeline visualization8.4107 Ratings8.88 Ratings
    Customizable reports8.5110 Ratings8.88 Ratings
    Customization
    Comparison of Customization features of SAP Sales Cloud and Workbooks
    Feature
    SAP Sales Cloud
    7.7
    111 Ratings
    Workbooks
    7.7
    8 Ratings
    Custom fields8.0111 Ratings8.48 Ratings
    Custom objects7.3107 Ratings7.67 Ratings
    Scripting environment7.794 Ratings7.56 Ratings
    API for custom integration7.899 Ratings7.57 Ratings
    Security
    Comparison of Security features of SAP Sales Cloud and Workbooks
    Feature
    SAP Sales Cloud
    8.6
    114 Ratings
    Workbooks
    7.5
    8 Ratings
    Single sign-on capability8.8109 Ratings7.05 Ratings
    Role-based user permissions8.3108 Ratings8.07 Ratings
    Social CRM
    Comparison of Social CRM features of SAP Sales Cloud and Workbooks
    Feature
    SAP Sales Cloud
    7.3
    83 Ratings
    Workbooks
    6.6
    3 Ratings
    Social data7.383 Ratings6.03 Ratings
    Social engagement7.281 Ratings7.31 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of SAP Sales Cloud and Workbooks
    Feature
    SAP Sales Cloud
    7.7
    97 Ratings
    Workbooks
    6.9
    6 Ratings
    Marketing automation8.093 Ratings6.76 Ratings
    Compensation management7.480 Ratings7.02 Ratings
    Platform
    Comparison of Platform features of SAP Sales Cloud and Workbooks
    Feature
    SAP Sales Cloud
    7.5
    99 Ratings
    Workbooks
    4.2
    7 Ratings
    Mobile access7.599 Ratings4.27 Ratings
    User Ratings
    SAP Sales CloudWorkbooks
    Likelihood to Recommend
    8.5
    (131 ratings)
    7.0
    (18 ratings)
    Likelihood to Renew
    8.6
    (7 ratings)
    8.5
    (7 ratings)
    Usability
    6.7
    (7 ratings)
    7.3
    (1 ratings)
    Availability
    8.0
    (1 ratings)
    9.1
    (2 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (10 ratings)
    8.2
    (1 ratings)
    Online Training
    7.0
    (2 ratings)
    6.4
    (1 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.3
    (91 ratings)
    -
    (0 ratings)