SAP Service Cloud vs. UseResponse
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 SAP Service Cloud | Score8.6 out of 10 | N/A | SAP Service Cloud helps deliver customer value and protect the brand with intelligent customer service. It enables the user to engage with customers at their convenience, connect service with the value chain and deliver greater profitability. | N/A |
 UseResponse | Score5 out of 10 | Mid-Size Companies (51-1,000 employees) | UseResponse helps companies provide customer service support using several channels and organize their community around products or services on their server. It's all-in-one support suite with feedback, help desk ticketing system, knowledge base and live chat in one package. Integrate it using API, built-in translation tool and fully customizable interface with extended modular system. | $39 per 2 agents/month |
| SAP Service Cloud | UseResponse | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| SAP Service Cloud | UseResponse | |
|---|---|---|
| Likelihood to Recommend | 8.7 | - |
| Likelihood to Renew | 8.2 | - |
| Support Rating | 5.5 | - |
| Ease of integration | 8.2 | - |