ScienceLogic SL1 vs. SolarWinds AppOptics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ScienceLogic SL1
Score 8.9 out of 10
Enterprise companies (1,001+ employees)
ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.N/A
SolarWinds AppOptics
Score 8.1 out of 10
N/A
SolarWinds AppOptics (formerly Librato) is an IT infrastructure monitoring service and APM, based on technology acquired by SolarWinds with Librato in 2015 to expand its cloud monitoring portfolio.N/A
Pricing
ScienceLogic SL1SolarWinds AppOptics
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ScienceLogic SL1SolarWinds AppOptics
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsScienceLogic SL1 offers four tiers: SL1 Advanced – Application Health, Automated Troubleshooting and Remediation Workflows SL1 Base – Infrastructure Monitoring, Topology & Event Correlation SL1 Premium – AI/ML-driven Analytics, Low-Code Automated Workflow Authoring SL1 Standard – Infrastructure Monitoring – with Agents, Business Services, Incident Automation, CMDB Synchronization, Behavioral Correlation To get pricing for each tier, please contact the vendor.
More Pricing Information
Community Pulse
ScienceLogic SL1SolarWinds AppOptics
Considered Both Products
ScienceLogic SL1
Chose ScienceLogic SL1
ScienceLogic SL1 supports large scale of IT Infrastructure devices and vendors.
Was the single tool providing multiple functionalities at same time and allowed to remove additional legacy tools used for monitoring.
Allowed integration with incident management and CMDB. Allowed …
Chose ScienceLogic SL1
From a capability perspective they stack up very similar but from a look and feel, ScienceLogic SL1 one is miles behind the curve on all three. We chose SL because we already had elements of the service in place on our infrastructure from our previous MSP so they were a …
Chose ScienceLogic SL1
It is a User-friendly tool compared to other tools in the market.
Chose ScienceLogic SL1
I see great potential and infact i do strongly beleive it offers even beter capabilities than the traditional tools out there but again it comes down to how well you have trained us on how to unlock these capabilities. I suggest incentives for techs for providing feedback for …
Chose ScienceLogic SL1
Geneos is more complicated and 'heavy' to setup. It requires a lot of expertise in setting up. Also the dashboards are not great. ScienceLogic SL1 works well for customer facing dashboards.
Chose ScienceLogic SL1
For url monitoring, db status monitoring
Chose ScienceLogic SL1
Entuity was lacking a lot of custom reporting and also the out of the box automation and RBA was also less. Our customers were mainly looking for devices which are next gen like sdwan which Entuity doesn't support. When it come to ScienceLogic SL1 it will support all sets of …
Chose ScienceLogic SL1
Galileo analyzes storage arrays and backups more thoroughly, but SL1 is much better for host and network monitoring. SL1 has some storage monitoring features for some storage arrays, but they are not as detailed.
Chose ScienceLogic SL1
IBM Tivoli NetCool/OMNIbus
Chose ScienceLogic SL1
In comparison to above tools specifically in terms of monitoring capabilities, ScienceLogic SL1 is way-way behind.

A lot of features which were available in these suites may be in 2010s are still not available in 2020s.
Chose ScienceLogic SL1
I was not part of the team selecting ScienceLogic SL1. Our goal was to increase event visibility in our server environment. We were using scripting which created many false events. SolarWinds is primarily used in the Network space to monitor network gear.
Chose ScienceLogic SL1
Agentless product that can integrate easily with other product and also allow us to automate tasks, example closing tickets when events are cleared automatically which user interactions.
Chose ScienceLogic SL1
Just because Science logic provides much more better enhancement and getting improved everyday. The autonomous integration and overall customization provided by the SL1 Platform is outstanding. In every sections be it in Monitoring or checking system logs and provide the best …
Chose ScienceLogic SL1
Nimsoft is a very powerful tool that has been around for years.. ScienceLogic SL1 is able to be tweaked and customised due to python scripting
Chose ScienceLogic SL1
As described already 3 times, it has more customization over itm6 and is cheaper than dynatrace.
Chose ScienceLogic SL1
Science logic SL1 is so user friendly and it's really easy to navigate between function. I would recommend Sciene logic SL1 to all of them who are looking for really useful monitoring tool and expecting easy way of managing it.
Chose ScienceLogic SL1
ScienceLogic SL1 has a greater understanding and maturity on what Infrastructure monitoring needs to be and has to include at a decent price point for what it offers compared to its competitors.
Chose ScienceLogic SL1
ScienceLogic SL1 comparing with ITM/Netcool monitoring has better price. It's more easy to implement and mange ScienceLogic SL1 then other monitoring tools.
Chose ScienceLogic SL1
SL1 is able to offer way more enhanced monitoring than UIM. We have used UIM for quite a long time and the benefits offered by SL1 are much higher.
Chose ScienceLogic SL1
Used nagios but I found this is the best
SolarWinds AppOptics
Chose SolarWinds AppOptics
Prometheus and Amazon CloudWatch
Chose SolarWinds AppOptics
AppOptics was about 60% cheaper with most of the functionalities that we needed. Datadog had some advanced features which were not important to us, and hence we decided to go with AppOptics.
Chose SolarWinds AppOptics
Everyone used to know the names of AppDynamics and Dynatrace when it comes to APM or Application Tracing Monitoring. Since these tools were the evolver of this particular technology, I still believe that these tools are the market player. But SolarWinds AppOptics is not less, …
Chose SolarWinds AppOptics
We've been using Traceview and now SolarWinds AppOptics since I joined HubSpot.
Chose SolarWinds AppOptics
As an early-stage startup, we evaluated the different options on the following parameters: Functionality Monitoring overhead Cost Easy-to-use dashboard AppOptics had most of the features that we needed and offered their services at a reasonable price that made sense for …
Chose SolarWinds AppOptics
What we found positive in AppOptics from others is:
  • Easy to install and manage.
  • Various stack support.
Chose SolarWinds AppOptics
AppOptics is way more user friendly than Kibana. When you first log in to AppOptics, you have the information you need very easily while Kibana takes a lot of learning before getting your first results. Kibana almosts requires the help of developers and technicians to learn how …
Chose SolarWinds AppOptics
It was a decision made based on our requirements. We felt like AppOptics gave us what we need precisely. When we tried it out, we were satisfied with the performance. It didn't compare to the rest in the market.
Chose SolarWinds AppOptics
Azure Monitor, NGINX, Docker and Laravel PHP Framework
Chose SolarWinds AppOptics
We felt the competitors were both more expensive and more difficult to configure and deploy. We selected SolarWinds AppOptics because it provided better value both in terms of cost and user experience.
Chose SolarWinds AppOptics
I have not used other products but in my organization, one team is using Datadog for monitoring.
Chose SolarWinds AppOptics
SolarWinds AppOptics serves a specific use case for us--diving down on the application layer to identify root causes of latency. It does not offer the same use case as SignalFx, which offers metrics for the overall service and integration for custom metrics. AppOptics also does …
Chose SolarWinds AppOptics
The alerting capability was far better.
Transaction tracking was implemented beautifully in SolarWinds AppOptics.
Chose SolarWinds AppOptics
Although AppOptics is very similar to New Relic feature-wise, we choose to use it for its ease of setting up services and intuitive UI.
Chose SolarWinds AppOptics
We analyzed a number of alternatives to AppOptics, but none combined strong performance in all of our key areas - we needed a solution which could be deployed on premise, supported multi tenant hosts, provided the ability to analyse individual requests, presented intuitive …
Chose SolarWinds AppOptics
Pricing, faster, availability, easy debugging, easy to use/understand.
Chose SolarWinds AppOptics
AppOptics provides us visibility of the overall system. SLACK helps us to keep the communication better among our collegues. Sentry One is also being used to dive deeper into SQL queries performance tuning. SolarWinds AppOptics clearly displays the flow of information in …
Chose SolarWinds AppOptics
We went from a recommendation. We looked at no others
Chose SolarWinds AppOptics
I have previously used New Relic APM, New Relic Synthetics, New Relic Browser, New Relic Server, New Relic Insights, and Dynatrace.
Chose SolarWinds AppOptics
AppDynamics was a product that we evaluated along with AppOptics. A lot of our decision came down to price.
Features
ScienceLogic SL1SolarWinds AppOptics
AIOps Features
Comparison of AIOps Features features of Product A and Product B
ScienceLogic SL1
6.5
Ratings
0% above category average
SolarWinds AppOptics
-
Ratings
Monitoring and Alerting7.30 Ratings00 Ratings
Performance Analytics6.50 Ratings00 Ratings
Incident Management6.60 Ratings00 Ratings
Service Desk Integration6.30 Ratings00 Ratings
Root Cause Analysis6.00 Ratings00 Ratings
Capacity Planning Tool5.80 Ratings00 Ratings
Configuration and Change Management5.80 Ratings00 Ratings
Automated Remediation6.90 Ratings00 Ratings
Collaboration and Communication7.20 Ratings00 Ratings
Threat Intelligence6.70 Ratings00 Ratings
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
ScienceLogic SL1
-
Ratings
SolarWinds AppOptics
6.9
Ratings
10% below category average
Application monitoring00 Ratings8.50 Ratings
Database monitoring00 Ratings7.50 Ratings
Threshold alerts00 Ratings6.50 Ratings
Predictive capabilities00 Ratings4.60 Ratings
Application performance management console00 Ratings7.20 Ratings
Collaboration tools00 Ratings6.00 Ratings
Out-of-the box templates to monitor applications00 Ratings6.20 Ratings
Application dependency mapping and thresholding00 Ratings6.60 Ratings
Virtualization monitoring00 Ratings7.30 Ratings
Server availability and performance monitoring00 Ratings8.10 Ratings
Server usage monitoring and capacity forecasting00 Ratings7.30 Ratings
IT Asset Discovery00 Ratings7.20 Ratings
Best Alternatives
ScienceLogic SL1SolarWinds AppOptics
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Score 8.7 out of 10
Medium-sized Companies
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Score 9.4 out of 10
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ignio AIOps
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Score 9.8 out of 10
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User Ratings
ScienceLogic SL1SolarWinds AppOptics
Likelihood to Recommend
8.5
(0 ratings)
7.8
(0 ratings)
Likelihood to Renew
8.2
(0 ratings)
9.1
(0 ratings)
Usability
9.6
(0 ratings)
9.6
(0 ratings)
Availability
9.7
(0 ratings)
-
(0 ratings)
Performance
8.2
(0 ratings)
-
(0 ratings)
Support Rating
6.5
(0 ratings)
9.0
(0 ratings)
In-Person Training
8.2
(0 ratings)
-
(0 ratings)
Online Training
8.7
(0 ratings)
-
(0 ratings)
Implementation Rating
7.1
(0 ratings)
-
(0 ratings)
Configurability
10.0
(0 ratings)
-
(0 ratings)
Ease of integration
8.0
(0 ratings)
-
(0 ratings)
Product Scalability
8.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(0 ratings)
-
(0 ratings)
Vendor pre-sale
8.9
(0 ratings)
-
(0 ratings)
User Testimonials
ScienceLogic SL1SolarWinds AppOptics
Likelihood to Recommend
Appropriate if you are setting up a monitoring suite in new Infrastructure Environment. Definitely NOT suited for Migration Projects. ScienceLogic SL1 cannot cater to a lot of monitoring requirements which already would have been configured in old monitoring suite. Plus, limited support for customizations and having to go to "Feature Requests" route makes in extremely complicated.
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AppOptics is good for small to medium-sized organizations with less than 150 servers or less than 40 services to monitor. It performs well for this use case where people need to get an overview of application performance, and 95%ile data is okay. Somewhere every data point and every record is critical; it should be avoided.
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Pros
  • Best overall coverage of montioring different technologies.
  • Easy to use in any environment
  • Customizable being able to generate your own reports, dashboards, DA's, RBA's, etc.
  • Have very good out of the box integrations with other monitoring solutions such as ServiceNow
  • Always improving and regularly releasing new versions and upgrades to the system/DA's.
  • Interactive community
Read full review
  • SolarWinds AppOptics has an easy to use and fast interface. Thus, you can use time more efficiently.
  • SolarWinds AppOptics has as many details as you want. So you only display deep details when you want.
  • SolarWinds AppOptics already has many plugins. So you can easily connect with your other services.
Read full review
Cons
  • Creating powerpacks from scratch for new devices may be straightforward but will rarely be easy. Rewarding when completed, but not easy.
  • Developer documentation needs a rethink. While the information may be there (it isn't always) it is not easy to find. This is not helped by using different terms for the same things.
  • A developer console/dashboard for monitoring data collection from powerpacks instances without having to switch webpages or have to monitor multiple webpages.
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  • The only thing that I would add is the possibility to display every single query our servers receive to eventually analyze them and query through them. We could also generate nice visualizations from that. Right now I believe we can only see averages.
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Likelihood to Renew
We migrated away from our 20-year-old homegrown solution and have no back-tracking capability. ScienceLogic is demonstrating new capabilities that we would not have been able to do on our own using our legacy system.
We understand the capabilities of competitors based on our bake-off selection where ScienceLogic won on capabilities and future near-term potential (expandability, platform growth). We know that those competitors are not really close to where we have been able to push ScienceLogic (as a partner).
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We have been using AppOptics for over 3.5 years and expect to continue to renew it for the foreseeable future
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Usability
We use ScienceLogic SL1 in our organization to serve effective monitoring solutions to our external customers. Our customers depend upon us for critical events/alerts related to their IT infrastructure gears and using SL1, we're able to provide them with a proactive monitoring solution that resolves an issue before an impact is noticed by the customer. There are very few monitoring solutions that can cater to a variety of Cloud platforms like Public Cloud (AWS, Azure) and private cloud simultaneously and SL1 addresses this business problem very well
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AppOptics has performed well for all of the major functions we have needed it for. Especially when it comes to tracking down response time issues and researching app performance for different pages and different times of day we have been able to do everything we need to. We know there are some more advanced features that could help us in more niche areas, but haven't had the time to delve deeper into using or setting them up.
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Reliability and Availability
Science Logic SL1 provides the option of Distributed deployment where multiple instances of each appliance can be deployed to manage the load and availability. SL1 provides a High Availability feature for Database Servers and Data Collection. If one of the Data Collectors in the collector group fails, it will automatically redistribute the devices from the failed Data Collector among the other Data Collectors in the Collector Group. The high availability feature for the Database server ensures that SL1 performs failover automatically to another server without causing the outage to the application.
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No answers on this topic
Performance
The performance is entirely dependent on the complexity of the environment/network being used to host the platform. Outside of those factors, the platform runs very efficiently and quickly out of the box. We have integrations with other platforms and neither seem to take a hit from our moderate API usage. Any issues with performance would be experienced by choices made in infrastructure or complexity of things built by the customer to display in the GUI (overly complicated and cluttered dashboards for example)
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No answers on this topic
Support Rating
So far, it's good as part of my overall experience, except for a couple of use cases. The support team is well knowledgeable, has technical sound, and is efficient. When support escalates to engineering, the issue gets stuck and takes months to resolve.
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Solarwinds AppOptics is rated as 9 out of 10 and the reason is there are still few areas where AppOptics needs to improve such as Service Now Integration, GCP Cloud Support, Better Dashboard visualization for application transactions flow. Other than these feature everything is there in AppOptics and that's a reason given 9 points out of 10.
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In-Person Training
When I joined our company, I did not know about the in person training at firts. Logging onto the SL University, I realised that there were different sessions being held at different times throughout the year. The training itself was good, but being in a different time zone, made it difficult to attend, but the sessions that I attended was great!
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No answers on this topic
Online Training
There are a lot of educational materials and courses on the SL1 training site (Litmos university). However the recording quality is sometimes not very good - screen resolution is low. There is a lack of professional rather than user-oriented documents and there are mistakes in documentation and education is not well structured.
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No answers on this topic
Implementation Rating
Along with the purchase of the solution, we purchased a statement of work with their Professional Services organization to meet our outcomes and fill our critical gaps. The PS team was outstanding, very professional and allowed us to screen share while they built our integrations. In many cases they would teach us how they did certain things within the platform.
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Alternatives Considered
We evaluated a couple of other competitive products in the IT infrastructure observability domain; however, we found that ScienceLogic has a slight edge over the others for us. We encountered a cost barrier, as managing too many customers with an MSP setup was a costly affair, and several solutions did not offer an MSP solution at that time.
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What we found positive in AppOptics from others is:
  • Easy to install and manage.
  • Various stack support.
  • Point to point deep-dive metrics and correlation.
  • Metrics like DB connection, query analysis, latency in API calls, and other connections, response codes for various APIs, etc are the key ones in our case, which AppOptics provides efficiently.
  • Alerts can be sent on different channels.
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Scalability
Our deployment model is vastly different from product expectations. Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups. General Collection is our default collection group. Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors). Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs). We routinely test power in our data centers (yearly). Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary. Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)
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Return on Investment
  • Identified Major Incidents at least 50% of times when it happens
  • Prevented Major Incidents due to alerting for basic IT Infra level issues at least more than 60% scenarios
  • Provides ability to monitor large variety of IT Infra level devices and services
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  • Application monitoring troubleshooting became more accurate. Accurate results save more man-hours of manual troubleshooting.
  • As Realtime monitoring and alerts provide more flexibility, downtime can be minimized and Accurate Root causes can be provided.
  • Dashboards can be useful for making future strategy based on trends.
  • Installation and integration is easy.
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ScreenShots

ScienceLogic SL1 Screenshots

Screenshot of Application to infrastructure mapping with APM toolsScreenshot of CRM Business Service MapScreenshot of Mobile Banking Business Service Dashboard OverviewScreenshot of Mobile Banking Business Service Dashboard Availability ViewScreenshot of Mobile Banking Business Service Dashboard Anomalies ViewScreenshot of Business Services Leaderboard Dashboard Overview

SolarWinds AppOptics Screenshots

Screenshot of AppOptics Home ScreenScreenshot of AppOptics DashboardScreenshot of AppOptics TracesScreenshot of AppOptics Trace Root CauseScreenshot of AppOptics InfrastructureScreenshot of Host Heat Map