Searchspring vs. Super

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Searchspring
Score 9.0 out of 10
N/A
Searchspring headquartered in Denver offers intelligent site search for customer facing web pages and ecommerce, providing product discvoery tools, navigation viacategory page, and other features to improve site navigation. In February 2020, Searchspring merged with Nextopia to expand its product capabilities, and customer base. Nextopia customers will continue to receive the same services, under the SearchSpring brand.
$599
per month
Super
Score 0.0 out of 10
N/A
Super is an enterprise search solution used by teams to access and utilize collective knowledge. Built as Slite's intelligent search layer, Super connects workspace tools – from Slite and Linear to Slack and Google Drive – into a unified knowledge hub. Users can ask natural, nuanced questions and receive precise answers drawn directly from an organization's data: "What were the key blockers in Q3's product launch?" or "Show me the month-over-month progress on Project…
$20
per month per user
Pricing
SearchspringSuper
Editions & Modules
Essential
$599.00
per month
Advanced
$799.00
per month
Expert
$999.00
per month
Core
$20
per month per user
Enterprise
Contact Sales
per year starting at 100 licenses
Offerings
Pricing Offerings
SearchspringSuper
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPaid subscriptions have a minimum of 10 seats. A discount is available for annual billing.
More Pricing Information
Community Pulse
SearchspringSuper
Considered Both Products
Searchspring
Chose Searchspring
We reviewed multiple providers 5 years ago before making the switch to Search Spring. While I can't recall the providers we reviewed we have been very happy with Search Spring. We appreciate the transparency to their product roadmap and their acquisition of 4-Tell to improve …
Chose Searchspring
Considering SearchSpring is the only software I've used like this, I don't really have a frame of reference to go against. I know that in relation to other integrations we have they are affordable and we get a good amount of actionable data from them to make incremental changes …
Chose Searchspring
Nextopia’s features were on par or better than consideration set at a lower cost and with an easier implementation. Contract terms were also more favorable.
Super

No answer on this topic

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User Ratings
SearchspringSuper
Likelihood to Recommend
9.0
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
SearchspringSuper
Likelihood to Recommend
SearchSpring has improved our conversion rate on our website in just the few weeks we've had them on the site. It is obvious that the improvements will continue over time with the incremental increases in traffic every week.
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Pros
  • Customize search results pages - ability to add banners or other visual creative for search results pages based on specific queries.
  • Easily badge products - set thumbnail badges to show specific messages on search results pages; allows for easy identification of items on sale, featured items, or items that may be eligible for free shipping.
  • Easily merchandise search results pages - can be done on a per-query basis.
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Cons
  • Would like to see 4-Tell and Search Spring in one dashboard.
  • Dream: Using customer demographic data plus past purchases plus browsing history to recommend products (machine learning), ability to easily manually connect specific products that the algorithm may not catch, for example, earrings and necklaces in the same style, accessory type products, etc. We would want this to work so that relating a product to another automatically works in reverse (currently it has to be done for both items).
  • Ability to create custom landing page results that do not show "search results for ____" at the top
  • A/B testing
  • Exempting campaigns from global rules/banners.
  • Advanced facet ordering logic.
  • Advanced/dynamic facet labeling.
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Support Rating
We have a monthly phone call with our account manager, and she is available for calls in between as well. She has always been accessible. Working with her has been easy and she has provided training where needed. She is proactive in making sure we have everything we need and feel comfortable with the platform.
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Alternatives Considered
We reviewed multiple providers 5 years ago before making the switch to Search Spring. While I can't recall the providers we reviewed we have been very happy with Search Spring. We appreciate the transparency to their product roadmap and their acquisition of 4-Tell to improve their product recommendations engine.
Read full review
No answers on this topic
Return on Investment
  • We lost CVR when we first moved to Nextopia, however we have steadily recovered this over time
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No answers on this topic
ScreenShots

Searchspring Screenshots

Screenshot of Autocomplete helps shoppers find products.Screenshot of Keep shoppers engaged by highlighting relevant promotions, sales, and content as they scroll by easily adding Inline Banners to your ecommerce site.

Super Screenshots

Screenshot of the Super Assistant homepageScreenshot of Super answerScreenshot of Super data sources