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Second CRM vs. Veeva CRM

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Second CRM

Veeva CRM

21 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Second CRM

    		N/AN/ASecond CRM offers a common technology platform, covering sales, customer service and operations, for small to medium businesses, to implement data driven standard processes that improve productivity and help businesses scale. Along with the generic automation software that serves majority of small to medium businesses, Second CRM for Industries, offer preconfigured Second CRM solutions, helping customers to immediately benefit from the proven best practices, with enterprise level support.N/A

    Veeva CRM

    Score8.4 out of 10
    		N/AVeeva CRM is an enterprise customer relationship management application for pharmaceutical, biotech, consumer health, and animal health companies. CRM supports field sales and medical teams, including primary care, specialty care, key accounts, retail sales, and medical science liaisons.N/A
    Pricing
    Second CRMVeeva CRM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Second CRMVeeva CRM
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsMultiple editions available starting from US$24 per user per month. Second CRM is a pay-as-you-go service. There are no long-term or multiple year contracts; however the first payment is for a minimum of six months. The vendor offers a discount for those who choose to pay for a year in advance.—
    More Pricing Information
    Features
    Second CRMVeeva CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Second CRM and Veeva CRM
    Feature
    Second CRM
    -
    Ratings
    Veeva CRM
    9.1
    4 Ratings
    Customer data management / contact management00 Ratings10.04 Ratings
    Workflow management00 Ratings9.04 Ratings
    Territory management00 Ratings7.04 Ratings
    Opportunity management00 Ratings8.03 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings10.03 Ratings
    Contract management00 Ratings10.03 Ratings
    Quote & order management00 Ratings9.03 Ratings
    Interaction tracking00 Ratings10.04 Ratings
    Channel / partner relationship management00 Ratings9.03 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Second CRM and Veeva CRM
    Feature
    Second CRM
    -
    Ratings
    Veeva CRM
    9.3
    3 Ratings
    Case management00 Ratings10.03 Ratings
    Call center management00 Ratings8.01 Ratings
    Help desk management00 Ratings10.02 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Second CRM and Veeva CRM
    Feature
    Second CRM
    -
    Ratings
    Veeva CRM
    8.5
    3 Ratings
    Lead management00 Ratings9.03 Ratings
    Email marketing00 Ratings8.03 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Second CRM and Veeva CRM
    Feature
    Second CRM
    -
    Ratings
    Veeva CRM
    9.7
    3 Ratings
    Task management00 Ratings10.03 Ratings
    Billing and invoicing management00 Ratings10.03 Ratings
    Reporting00 Ratings9.03 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Second CRM and Veeva CRM
    Feature
    Second CRM
    -
    Ratings
    Veeva CRM
    8.7
    4 Ratings
    Forecasting00 Ratings8.03 Ratings
    Pipeline visualization00 Ratings9.03 Ratings
    Customizable reports00 Ratings9.04 Ratings
    Customization
    Comparison of Customization features of Second CRM and Veeva CRM
    Feature
    Second CRM
    -
    Ratings
    Veeva CRM
    8.8
    4 Ratings
    Custom fields00 Ratings8.04 Ratings
    Custom objects00 Ratings7.04 Ratings
    Scripting environment00 Ratings10.03 Ratings
    API for custom integration00 Ratings10.04 Ratings
    Security
    Comparison of Security features of Second CRM and Veeva CRM
    Feature
    Second CRM
    -
    Ratings
    Veeva CRM
    9.5
    4 Ratings
    Single sign-on capability00 Ratings9.04 Ratings
    Role-based user permissions00 Ratings10.04 Ratings
    Social CRM
    Comparison of Social CRM features of Second CRM and Veeva CRM
    Feature
    Second CRM
    -
    Ratings
    Veeva CRM
    8.5
    1 Ratings
    Social data00 Ratings8.01 Ratings
    Social engagement00 Ratings9.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Second CRM and Veeva CRM
    Feature
    Second CRM
    -
    Ratings
    Veeva CRM
    9.0
    2 Ratings
    Marketing automation00 Ratings9.02 Ratings
    Compensation management00 Ratings9.01 Ratings
    Platform
    Comparison of Platform features of Second CRM and Veeva CRM
    Feature
    Second CRM
    -
    Ratings
    Veeva CRM
    10.0
    4 Ratings
    Mobile access00 Ratings10.04 Ratings
    User Ratings
    Second CRMVeeva CRM
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (4 ratings)