Seismic Knowledge vs. Zoho Desk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Seismic Knowledge | Score9.1 out of 10 | N/A | Seismic Knowledge (formerly Lessonly Knowledge or Obie, acquired by Lessonly in July, 2021 and then by Seismic later that year) integrates internal company documentation into one single source of truth for knowledge sharing and management. | N/A |
 Zoho Desk | Score7.8 out of 10 | N/A | Zoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com. | $9 per month per user |
| Seismic Knowledge | Zoho Desk | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
| Additional Details | — | A discount is offered for yearly billing. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Seismic Knowledge | Zoho Desk | ||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Incident and problem management |
| ||||||||||||||||||||||
| Self Help Community |
| ||||||||||||||||||||||
| Multi-Channel Help |
| ||||||||||||||||||||||
| Seismic Knowledge | Zoho Desk | |
|---|---|---|
| Likelihood to Recommend | 8.6 | 7.8 |
| Usability | - | 9.4 |
| Support Rating | - | 8.7 |