Seismic Learning vs. Skilljar by Gainsight

Lessonly can be used anywhere a digital learning system works. We use a mix of hands-on training and curriculum. For training our photographers, they go through the lessons with a camera on the desk to test with and tangibly learn what they are reading. Same with our production teams, we have physical representations of the camera cards and order forms that they will be dealing with on a daily basis to help solidify the training they are receiving from Lessonly. It frees up our full-time staff to get prepared for the new season. Once the new hires are done with their assigned lessons, they are ready to start shadowing staff. All of the training and shadowing is done in one day and they are ready to hit the ground running on day two! Lessonly has greatly increased our productivity.

Incentivized

Skilljar is fantastic for structured onboarding processes. If you're
looking to streamline and standardize the onboarding experience for your
customers, especially for software or complex products, this platform
is a gem. It allows you to create step-by-step courses guiding users
through functionalities, reducing confusion and accelerating their
learning curve.When you need versatility in content delivery, Skilljar is spot-on.
Whether it's video tutorials, interactive quizzes, downloadable
resources, or live webinars, the platform accommodates various formats.
It's perfect for accommodating different learning styles and ensuring
engagement.

For scenarios that demand highly complex simulations or immersive
learning experiences, Skilljar's capabilities might fall short. While it
supports interactive elements, extremely sophisticated simulations
might require additional specialized software or platforms.

Incentivized

• Open to feedback and ideas and constantly innovating and iterating on their product to serve new needs that arise
• Making me feel like more than just a customer: They aren't transactional and focus on building the relationship and making me feel heard.
• Extremely easy to use product so building content takes little time, and I can leverage other subject matter experts to build content as well.

Incentivized

• Unlimited courses, learning paths, quizzes, pages, plans, and certifications
• Ease of use for students, administrators, and content creators
• Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
• Asking for and listening to customer feedback for enhancements
• Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site

Incentivized

• When editing a reveal or flip card, the image and text are backwards. The text is on the top and the image is on the bottom when you are editing. But when you publish the lesson, they switch and the photo will be on the top and the text will be on the bottom.
• Their customer service agents are incredibly friendly and helpful, it will just often be a while before someone is able to respond and assist you.

Incentivized

• Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
• Features that allow for the translation of content to allow access to content across languages.
• Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.

Incentivized

Worried about its acquisition by Seismic and hope that they don't change the product or the terms drastically.

Incentivized

I like what you are using and how we are doing it. Also, changing systems is a lot of work

Incentivized

Extremely easy to use. I was up and running with my team almost instantly. Working at a small company, we didn't have a lot of dev/engineering resources. Having a tool like Lessonly helped me instantly export information to my team without any additional delay from internal departments

Incentivized

The overall usability is great as the software is very easy to learn and navigate. After just 1 week of "playing" around in the system I felt very comfortable using it and teaching others to use it as well. Customers have also mentioned Skilljar is a much better than out previous vendor

Incentivized

This is one of the main reasons I keep going back to Lessonly. The customer service is some of the best I've ever experienced. From the sales process to the work with your customer success rep, Lessonly by far beats out the competitors in this area.

Incentivized

The support team is great at Skilljar. Not perfect, but that can't be expected. Everyone I've worked with has been friendly, attentive, and fairly quick to respond/act. They also have a pretty sturdy set of Knowledge Base articles as well to self serve.

Incentivized

Do a good job of preparing your internal teams (IT, Salesforce, etc.) about the work they will have in the process

Incentivized

MindTickle was hated by our users - company switched to Lessonly before I arrived. Allego and Docebo both seem to have fundamentally different uses - mostly for hive-mind knowledge collection among salespeople, which may be helpful, but can't be scaled to the entire organization, and not suited to top-down training requirements. We may eventually purchase to supplement Lessonly, not replace it

Incentivized

Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive

Incentivized

• Lessonly has allowed for easier dissemination of information which has helped with employee engagement among our remote employees.
• Finding creative ways to use Lessonly has allowed us to keep everyone aligned on our cultural values.
• Using Lessonly within a live training event allows for higher learner engagement.

Incentivized

• Having Skilljar is improving retention—customers who completed recommended training made up 85% of our Q2'23 renewals.
• Customers who completed the recommended training make up 84% of our healthiest accounts and we've seen a 15% decrease in support ticket volume.
• Since launching Skilljar, we've seen a 16% increase in active users.