Searchspring vs. Site Search 360

Site Search 360

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Searchspring	Score 9.0 out of 10	N/A	Searchspring headquartered in Denver offers intelligent site search for customer facing web pages and ecommerce, providing product discvoery tools, navigation viacategory page, and other features to improve site navigation. In February 2020, Searchspring merged with Nextopia to expand its product capabilities, and customer base. Nextopia customers will continue to receive the same services, under the SearchSpring brand.	$599 per month
Site Search 360	Score 0.0 out of 10	N/A	Site Search 360 is a search engine for all user types, powering B2B and B2C websites, content-rich sites such as blogs and online libraries, as well as eCommerce stores. Speed and reliability: The vendor states the service response time is usually between 10 and 100ms (~20ms on average) per request. Flexible crawler: Site Search 360 can crawl as much or as little as desired. Ease of implementation: The user only needs to add one snippet of code to add site…	$0 per month per user

Pricing

Searchspring

Site Search 360

Editions & Modules

Essential: $599.00
per month
Advanced: $799.00
per month
Expert: $999.00
per month

Free: $0
per month per user
Columbo: $9
per month per installation
Holmes (Most Popular Plan): $49
per month per installation
Holmes Pro (including eCommerce Search): $89
per month per installation
Batman: $119
per month per installation
Batman Pro (including eCommerce Search): $374
per month per installation

Offerings

Pricing Offerings
Searchspring	Site Search 360
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Optional

Additional Details

—

Yearly plans come with a 10% discount. All automatic payments are processed by Stripe, which accepts all major credit and debit cards worldwide. We also support SEPA (for Europe-based clients) and Paypal. We can offer direct invoicing and payment via bank transfer or cheque, but this is only available when paying in advance for a yearly Batman plan.

More Pricing Information

Community Pulse
	Searchspring	Site Search 360
Considered Both Products	Searchspring Verified User Anonymous Chose Searchspring We reviewed multiple providers 5 years ago before making the switch to Search Spring. While I can't recall the providers we reviewed we have been very happy with Search Spring. We appreciate the transparency to their product roadmap and their acquisition of 4-Tell to improve … Incentivized Helpful? Verified User Anonymous Chose Searchspring Considering SearchSpring is the only software I've used like this, I don't really have a frame of reference to go against. I know that in relation to other integrations we have they are affordable and we get a good amount of actionable data from them to make incremental changes … Incentivized Helpful? Ryan Dahlstrom Senior Director of eCommerce Chose Searchspring Nextopia’s features were on par or better than consideration set at a lower cost and with an easier implementation. Contract terms were also more favorable. Incentivized Helpful? Chris Wood Head Of Marketing - Online Dr Chose Searchspring We used a bespoke inhouse system before Incentivized Helpful?	Site Search 360 No answer on this topic

Best Alternatives
	Searchspring	Site Search 360
Small Businesses	Yext Score 8.9 out of 10	Yext Score 8.9 out of 10
Medium-sized Companies	Guru Score 9.5 out of 10	Guru Score 9.5 out of 10
Enterprises	Guru Score 9.5 out of 10	Guru Score 9.5 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Searchspring	Site Search 360
Likelihood to Recommend	9.0 (0 ratings)	- (0 ratings)
Support Rating	10.0 (0 ratings)	- (0 ratings)

User Testimonials
	Searchspring	Site Search 360
Likelihood to Recommend	SearchSpring has improved our conversion rate on our website in just the few weeks we've had them on the site. It is obvious that the improvements will continue over time with the incremental increases in traffic every week. Incentivized Verified User Anonymous Read full review	No answers on this topic
Pros	Customize search results pages - ability to add banners or other visual creative for search results pages based on specific queries. Easily badge products - set thumbnail badges to show specific messages on search results pages; allows for easy identification of items on sale, featured items, or items that may be eligible for free shipping. Easily merchandise search results pages - can be done on a per-query basis. Incentivized Ryan Dahlstrom Senior Director of eCommerce Read full review	No answers on this topic
Cons	Would like to see 4-Tell and Search Spring in one dashboard. Dream: Using customer demographic data plus past purchases plus browsing history to recommend products (machine learning), ability to easily manually connect specific products that the algorithm may not catch, for example, earrings and necklaces in the same style, accessory type products, etc. We would want this to work so that relating a product to another automatically works in reverse (currently it has to be done for both items). Ability to create custom landing page results that do not show "search results for ____" at the top A/B testing Exempting campaigns from global rules/banners. Advanced facet ordering logic. Advanced/dynamic facet labeling. Incentivized Verified User Anonymous Read full review	No answers on this topic
Support Rating	We have a monthly phone call with our account manager, and she is available for calls in between as well. She has always been accessible. Working with her has been easy and she has provided training where needed. She is proactive in making sure we have everything we need and feel comfortable with the platform. Incentivized Verified User Anonymous Read full review	No answers on this topic
Alternatives Considered	We reviewed multiple providers 5 years ago before making the switch to Search Spring. While I can't recall the providers we reviewed we have been very happy with Search Spring. We appreciate the transparency to their product roadmap and their acquisition of 4-Tell to improve their product recommendations engine. Incentivized Verified User Anonymous Read full review	No answers on this topic
Return on Investment	We lost CVR when we first moved to Nextopia, however we have steadily recovered this over time Incentivized Chris Wood Head Of Marketing - Online Dr Read full review	No answers on this topic
ScreenShots	Searchspring Screenshots	Site Search 360 Screenshots