SendBird vs. Simon Data

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SendBird
Score 8.9 out of 10
Small Businesses (1-50 employees)
SendBird is a packaged messaging-as-a-service that is designed to help developers build and manage messaging function in less than 5 minutes. SendBird says it strives to build the whole messaging SDK and backend from the scratch to help developers save time and resources in order to allow them to focus on making apps and services more engaging. SendBird allows mobile developers to easily attach 1-on-1 messaging and group chat to their application. The developer kit also comes with…
$0
Up to 1,000 chat MAU
Simon Data
Score 7.9 out of 10
N/A
Simon Data is a Customer Data Platform (CDP) designed to improve marketing campaign performance through faster, more precise segmentation and personalization. The CDP is built on Snowflake, and boasts users among Tripadvisor, Equinox, JetBlue, ASOS, Venmo and others, who use Simon Data to connect with consumers.N/A
Pricing
SendBirdSimon Data
Editions & Modules
Free
$0
Up to 1,000 chat MAU
SPROUT
$49
Up to 10,000 chat MAU
TREE
$149
Up to 30,000 chat MAU, Broadcasting message is available
PARK
$499
Up to 100,000 chat MAU, Broadcasting message is available
ENTERPRISE
Contact us
No answers on this topic
Offerings
Pricing Offerings
SendBirdSimon Data
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsWe offer Free plan but your Chat MAU will be limited to your service 1,000 and you’ll be limited to send only test broadcasting messages. Q. How is the Chat MAU calculated? A. Chat MAU (monthly active user) is calculated as any user who has sent or received a messaging data using SendBird platform during 30 days. Q. What happens if my app’s popularity explodes and I go beyond the Chat MAU quota? A. We don't have hard ceilings to prevent the Chat MAU rate from exceeding the pricing plan's quota (except for with the Sandbox option), but you will be charged for additional users beyond the stated limit. If your app exceeds the Chat MAU quota, you will be charged $0.012/user with Sprout pricing, $0.011/user with Tree pricing, $0.010/user with Park pricing, and even lower with Enterprise pricing. Q. Can I change the credit card information to another one? A. You can change your credit information on your Dashboard > Billing page.
More Pricing Information
Community Pulse
SendBirdSimon Data
User Ratings
SendBirdSimon Data
Likelihood to Recommend
8.9
(0 ratings)
-
(0 ratings)
User Testimonials
SendBirdSimon Data
Likelihood to Recommend
SendBird is well suited tool for those who are having sound technical knowledge and in-hand experience of app development and APIs. One might find it difficult to integrate if not having a technical team or a good technical background. Once implemented, using or management is not an issue. Startups having low budget might find it a little bit costier.
Read full review
No answers on this topic
Pros
  • It has nice user interface
  • We don't have to face any downtime using SendBird
  • It has nice performance and great efficiency
Read full review
No answers on this topic
Cons
  • Pricing can get expensive once you go over the 100 MAU limit for the Developer tier.
Read full review
No answers on this topic
Return on Investment
  • Using SendBird has decreased the number of support calls to where we were able to hold off on increasing our customer support team's headcount.
  • Customers have raved about having the chat functionality to review & assess their healthcare options without having to call in.
Read full review
No answers on this topic
ScreenShots

SendBird Screenshots

Screenshot of SendBirdScreenshot of SendBird chat roomScreenshot of Administration dashboard