SentinelOne Singularity vs. Symantec Encryption

It works extremely well for investigating the root cause analysis of events because you can see so much detail into what was happening before, after, and around the detective incident. A weak point would be when the AI gets a little over-aggressive or doesn’t quite understand the use case for specific tools. Our RMM tool was detected as a pup.

We used this for our customers from car dealerships that dealt with credit histories, etc, through healthcare providers. It worked well to auto encrypt specific criteria. I would recommend to any company the use of Symantec Endpoint. From the ease of use for end users to the auto encrypt policies, this software is worth a try.

Incentivized

• SentinelOne provides excellent protection against known and unknown attacks to our endpoints.
• The recovery option provides a fast, first line of defense against ransomware and other system damaging attacks.
• SentinelOne requires minimal administrative support making it a very cost effective and efficient solution.

Incentivized

• We can manage and view the status of each client from a centralized server.
• It sync passwords with the local Windows account so there are no additional passwords the user needs to remember.
• Our help desk is able to use the One-time password feature if the passwords get out of sync and the user is locked out.

Incentivized

• Possibly for compatibility with legacy Windows OS's and non Windows OS's.
• Some settings are greyed out and unable to change but I believe this is to protect you from making a bad configuration change.
• Could do better with reporting at the base level subscription.

Incentivized

• User Interface
• Global Management
• Password Changes can be slow, and are confusing for end users. Perhaps a prompt to remind them to use their older credentials?
• New users complain about slowness due to the first time encryption process. This is to be expected. A on-screen notification to the end user encryption is currently happening would be nice.
• We require check-in every 60 days. Sometimes even though the device has been on the network the device fails to check in with the SEE manager.
• Cannot manage disks once drives have been encrypted. This is a part of the design but annoying. We twice had to expand out-of-space drives and could not due to the encryption. We had to decrypt the entire drive and then re-encrypt to perform this task.

Incentivized

Reliable for simple installation and above all efficient

Incentivized

There are some minor issues with the platform that can be mildly frustrating, but the overall performance, peace of mind, and ROI make it worth using. The management console is intuitive and easy to learn, the endpoint clients are simple but give IT professionals enough data to make management easy and simple

Incentivized

Their support is good and quick to respond. The one issue we faced was when a non-protection issue arose there was a lot of dancing around trying to figure things out. This was frustrating as it took significantly longer to figure out issues. Lots of repetitive log gathers, screen caps, uninstalls that never seemed to resolve issues. Eventually, the product would be updated and the issue seemed to be resolved, but seemed to be the only solution.

Incentivized

In the distant past we had used iSensor through Dell. I can't say much about iSensor because we never really had it show any incidents or activity or reports. It might be better these days but from what I can tell, SentinelOne is the Gold Standard currently.

Incentivized

Back in the day, Norton was one of the choices in the company; while now Symantec is being used as default in the global organization due to its advantages against the alternatives. Very briefly, Symantec provides more benefits especially when considered as a business-level solution.

• SentinelOne has already proved its value by stopping attacks that would have gone otherwise unnoticed until much later in their infection process.
• The Vigilance team has provided quick response to threats that were not easily contained via the automated response SentinelOne's agents provide. This has given us a significant piece of mind.

Incentivized

• Allows our helpdesk staff to help users who forget their encryption passhprase or need other help with things
• Provides ease of mind for management with them knowing all devices are encrypted
• Easy to use for our end users

Incentivized