Dynatrace vs. Serverless360

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dynatrace
Score 8.0 out of 10
N/A
Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.
$0
per synthetic request
Serverless360
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
Serverless360 is a platform to manage and monitor Azure Serverless components related to enterprise integration. In a real-time scenario, the integrated cloud applications are not built with a single technology stack, it typically involves at least 3 or 4 different Azure Services. Currently, Azure Portal is designed more on vertical technology silos and it's difficult to visualize and manage such connected solutions. So Serverless360 is presented by the vendor as a tool that users can depend on…N/A
Pricing
DynatraceServerless360
Editions & Modules
Synthetic Monitoring
$0.001
per synthetic request
Kubernetes Platform Monitoring
$0.002
per hour for any size pod
Real User Monitoring
$0.00225
per session
Application Security
$0.018
per hour for 8 GIB host
Infrastructure Monitoring
$0.04
per hour for any size host
Full-Stack Monitoring
$0.08
per hour for 8 GIB host
No answers on this topic
Offerings
Pricing Offerings
DynatraceServerless360
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DynatraceServerless360
Features
DynatraceServerless360
Cloud Management
Comparison of Cloud Management features of Product A and Product B
Dynatrace
-
Ratings
Serverless360
9.9
Ratings
14% above category average
Cost Management00 Ratings9.90 Ratings
Cloud Management Performance Monitoring00 Ratings9.90 Ratings
Governance and Compliance00 Ratings9.90 Ratings
Resource Management00 Ratings9.90 Ratings
Systems Integration00 Ratings9.90 Ratings
User Ratings
DynatraceServerless360
Likelihood to Recommend
8.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
-
(0 ratings)
Usability
7.9
(0 ratings)
10.0
(0 ratings)
Availability
8.2
(0 ratings)
-
(0 ratings)
Performance
7.3
(0 ratings)
-
(0 ratings)
Support Rating
8.2
(0 ratings)
-
(0 ratings)
In-Person Training
8.2
(0 ratings)
-
(0 ratings)
Online Training
8.2
(0 ratings)
-
(0 ratings)
Implementation Rating
7.9
(0 ratings)
-
(0 ratings)
Configurability
7.3
(0 ratings)
-
(0 ratings)
Ease of integration
7.3
(0 ratings)
-
(0 ratings)
Product Scalability
7.3
(0 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(0 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(0 ratings)
-
(0 ratings)
User Testimonials
DynatraceServerless360
Likelihood to Recommend
Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly. For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
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They have very transparent and reasonable pricing. Out of all the cost management tools our team has investigated, Serverless360 stands out for providing the most advantageous and efficient features that aid us in tracking expenses according to specific customers, features, or services. It’s ability to spot the cost spike is commendable.
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Pros
  • We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
  • Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
  • Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.
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  • Detect and fix issues on production servers faster.
  • Monitors and optimizes API performances.
  • Significantly reduced time to spend on manual entries and troubleshooting.
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Cons
  • Dynatrace does not monitor easily on AIX OS.
  • Dynatrace does not monitor easily on a C-based application.
  • The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.
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  • The main benefits of Serverless360 is it eases troubleshooting of Azure Pass applications with a log database,
  • With Serverless360's service Map functionality our major burden of holistic view was cured
  • we could understand the health of all the resources in one dashboard.
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Likelihood to Renew
We have got tremendous support and response from the dynatrace support team as well as the larger community. We still have issues like the lack of role based administration, but we are told that it may be coming in a future release. The team is very supportive and has assisted us in several tough situations.
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No answers on this topic
Usability
Dynatrace is great to use once you understand how to use it correctly and get used to the layout of it. While I do not actively use it every day, whenever I do use it, I do have to get refamiliarized with it. However, once you have your dashboards setup correctly with the data that you want to see when you first login to Dynatrace, it's amazing.
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Turbo360 (formerly Serverless360) is the best software intelligence tool out there in market saving us time as it is easy to see data instantly. The software provides business and traffic data information helping our organization make scalability decisions.
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Reliability and Availability
Our environment, it never goes down therefore is always available.
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No answers on this topic
Performance
We have not seen where it does slow down an application.
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No answers on this topic
Support Rating
I wish I could have given the ten points but based on my experience in past I am reducing by two points as the penalty. But I am sure that it will have improved in the past few months. They need some improvement on ticket handling. Overall I appreciate some of the support folks who responded quickly and also were ready to jump on the Webex and get the problem understood to fix it.
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No answers on this topic
In-Person Training
We did both online and in house training - they used our system so it made more sense.
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No answers on this topic
Online Training
The training was done on our time and with our system.
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No answers on this topic
Implementation Rating
Using Dynatrace support services to assist (and lead) the implementation was extremely important.
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No answers on this topic
Alternatives Considered
Like I mentioned earlier, Dynatrace is a great tool but comes with a heavy price tag. On the other hand, Foglight offers a slightly lower level of expertise in application monitoring but fulfils almost all the requirements you would commonly have. The only major feature lacking in Foglight is the predictive monitoring feature. If you are an SME struggling with budgets, then predictive monitoring is something you can certainly live without.
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We choose Serverless360 over others because it is tailor-made for Serverless application on Azure. It provides deeper insights and more granular control specifically designed for Azure Services . Its interface is optimized for Serverless environments making monitoring and management tasks easier. Additionally, Serverless360's pricing structure and customer support were also factors in our decision-making process
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Scalability
Dynatrace can be used to monitor may software tools
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No answers on this topic
Return on Investment
  • Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams.
  • Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four.
  • The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams.
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  • Provides us with a full view of azure territory.
  • It monitors and speedily fixes incidents in azure apps minimizing time spent on troubleshooting.
  • We can synch two different environs with different authentication rules.
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ScreenShots

Serverless360 Screenshots

Screenshot of Composite Application logically groups together various resources from Azure Subscriptions (same or multiple subscriptions) and namespaces that represent a Line of Business (LoB) application in your application architecture.Screenshot of Business Activity Monitoring (BAM) gives full visibility of your end-to-end business process flow across your Azure resources.Screenshot of Day wise Cost spent on a specific resource or resource type or environment can be attained by choosing the line chartScreenshot of Cost visualisation capability in Resouce Map feature of Serverless360 comes in to provide the required clarity on the spending in your Azure subscription in fact across subscriptions.Screenshot of A physical representation of the architecture, the user can derive relationships between the resources that constitute the composite applicationScreenshot of Data Monitoring helps to assess historical data and generating alerts based on expected criteria.