ServiceChannel

ServiceChannel

15 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ServiceChannel	Score9 out of 10	N/A	ServiceChannel provides facilities managers with a single platform to source, procure, manage, and pay for repair and maintenance services from commercial contractors across their enterprise. The company aims to deliver transparency and data-driven analytics of service quality, across all trades, locations, and contractors, allowing facilities managers drive significant brand equity and ROI for their organizations without outsourcing or investing in new infrastructure. …	N/A

Pricing

ServiceChannel

No answers on this topic

Pricing Offerings
ServiceChannel
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

No setup fee

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Community Pulse
Key User Insights
	ServiceChannel
Considered Both Products	ServiceChannel Verified User Chose ServiceChannel Service Channel bridged the gap for us to issue work orders directly to vendors. Maximo Asset Management did not have a user-friendly way for us to do what Service Channel does on the vendor side. Also, at the time of our selection, Maximo was missing the site portal but has … Incentivized Helpful? Frank Stepka Supervisor of Facilities in Corporate at Smile Brands Inc. (Hospital & Health Care, 1001-5000 employees) Chose ServiceChannel In the past, I have used IPT, but they are not around anymore or were bought out. This has more functions and is more user friendly than IPT. This one allows you to customize certain items, so you can have the system work better for you than against you. Incentivized Helpful? Matthew Gargula Technical Service Supervisor in Customer Service at Foresight Sports (Sports, 51-200 employees) Chose ServiceChannel I havent used any other products that as similar. Incentivized Helpful? Tatiana Torres Retail Facilities Coordinator at VF Corporation (Apparel & Fashion, 10,001+ employees) Chose ServiceChannel Big sky (now owned by SC), facility source. Incentivized Helpful? James Mouland Western Regional Facilities Manager in Engineering at Benihana (Restaurants, 5001-10,000 employees) Chose ServiceChannel Work Oasis and FM are both terrible and slow, no current features, no flexibility and no new additions or enhancements being worked on. SC was and is the Cadillac of them all, I simply showed my VP how slow and old the other system was, and discussed how many options and ability … Incentivized Helpful? Eric R Korth Retail Facilities Manager at Cole Haan (Retail, 1001-5000 employees) Chose ServiceChannel The only other experience I have with platforms such as SC is during my time at Starbucks. They created an in house work order system that was very detailed and cumbersome to work around. The good news is that once I learned Sbux's system all other systems are a piece of … Incentivized Helpful? Brian Peoples Director of Facilities in Corporate at Core Power Yoga (Facilities Services, 51-200 employees) Chose ServiceChannel There are other companies that have portions they focus on but ServiceChannel is the total package. Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

User Ratings
	ServiceChannel
Likelihood to Recommend	8.1 (8 ratings)
Usability	9.0 (1 ratings)
Support Rating	10.0 (1 ratings)
Implementation Rating	8.4 (7 ratings)