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ManageEngine ServiceDesk Plus vs. xAssets IT Asset Management Software

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ManageEngine ServiceDesk Plus

109 Reviews and Ratings

xAssets IT Asset Management Software

1 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ManageEngine ServiceDesk Plus

    Score9.2 out of 10
    		N/AServiceDesk Plus is free help desk software from ManageEngine, a division of Zoho Corporation.

    $10

    Starting Price Per Month

    xAssets IT Asset Management Software

    Score9.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    		IT asset management software with large enterprise scalability and deep configurability to meet the complex requirements of large enterprises. The product provides highly scalable agentless network discovery software, full lifecycle asset management including software asset management, help desk, barcoding, procurement, receiving, disposal and obsolescence, contract management, financials and depreciation, spares, storage and this can be extended easily to new functional areas.

    $0

    Pricing
    ManageEngine ServiceDesk PlusxAssets IT Asset Management Software
    Editions & Modules
    Standard
    $10.00
    Starting Price Per Month
    Professional
    $21.00
    Starting Price Per Month
    Enterprise
    $50.00
    Starting Price Per Month
    Enterprise Edition
    $0.00
    Express Edition - free for one user
    $0.00
    Offerings
    Pricing Offerings
    ManageEngine ServiceDesk PlusxAssets IT Asset Management Software
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Express edition is free to qualifying customers for a single user. Pricing then depends on additional users and number of assets and discovered nodes. Enterprise edition provides enterprise level scalability, security and configurability suitable for medium and large enterprises.
    More Pricing Information
    Features
    ManageEngine ServiceDesk PlusxAssets IT Asset Management Software
    Incident and problem management
    Comparison of Incident and problem management features of ManageEngine ServiceDesk Plus and xAssets IT Asset Management Software
    Feature
    ManageEngine ServiceDesk Plus
    7.1
    20 Ratings
    xAssets IT Asset Management Software
    -
    Ratings
    Organize and prioritize service tickets8.020 Ratings00 Ratings
    Expert directory5.013 Ratings00 Ratings
    Service restoration5.015 Ratings00 Ratings
    Self-service tools8.018 Ratings00 Ratings
    Subscription-based notifications6.014 Ratings00 Ratings
    ITSM collaboration and documentation10.016 Ratings00 Ratings
    ITSM reports and dashboards8.018 Ratings00 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of ManageEngine ServiceDesk Plus and xAssets IT Asset Management Software
    Feature
    ManageEngine ServiceDesk Plus
    7.7
    15 Ratings
    xAssets IT Asset Management Software
    -
    Ratings
    Configuration mangement9.014 Ratings00 Ratings
    Asset management dashboard8.014 Ratings00 Ratings
    Policy and contract enforcement6.010 Ratings00 Ratings
    Change management
    Comparison of Change management features of ManageEngine ServiceDesk Plus and xAssets IT Asset Management Software
    Feature
    ManageEngine ServiceDesk Plus
    8.0
    16 Ratings
    xAssets IT Asset Management Software
    -
    Ratings
    Change requests repository7.015 Ratings00 Ratings
    Change calendar8.011 Ratings00 Ratings
    Service-level management9.014 Ratings00 Ratings
    IT Asset Management
    Comparison of IT Asset Management features of ManageEngine ServiceDesk Plus and xAssets IT Asset Management Software
    Feature
    ManageEngine ServiceDesk Plus
    -
    Ratings
    xAssets IT Asset Management Software
    9.1
    1 Ratings
    Software and hardware inventory tracking00 Ratings9.11 Ratings
    License management00 Ratings9.11 Ratings
    Asset lifecycle monitoring00 Ratings9.11 Ratings
    Asset relationship management00 Ratings9.11 Ratings
    User Ratings
    ManageEngine ServiceDesk PlusxAssets IT Asset Management Software
    Likelihood to Recommend
    9.0
    (20 ratings)
    9.1
    (1 ratings)
    Likelihood to Renew
    6.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (3 ratings)
    -
    (0 ratings)