ServiceNow App Engine vs. Webix UI

The best and most stable project management software allows project members to work together and collaborate through documents which is accessible from any place through Cloud services. ServiceNow App Engine provides easy features and setting of the interface security and tools adjustment are excellent as well as the reports which the platform offers.

Incentivized

Webix makes it easy to build a complex Web UI. Combining technologies (like React and Webix) is tricky. Most features work as expected but some are tricky. In way React Components "communicate" and the way a complete Webix Form works is not exactly compatible. Some of these problems are not obvious. However with a good design it is easy to fix. React has to orchestrate the page and each Webix Component / Form is independent from the others and relies only on Rect to integrate. Using Webix alone (iE with the JEt Framework) is trivial but was not enough for our whole application.

• Easy ticketing system
• Good for keeping track of issues
• Sends tickets directly to IT

Incentivized

• Customizable widgets and controls help you to present different types of data nicely and work with it.
• Most of the popular data formats are supported. Large component library and rich UI.

Incentivized

• Sometimes attachments do not get linked with the tickets
• Sometimes updating ticket state causes an issue
• Requires stable internet connection to work smoothly

Incentivized

• Since we are using react as foundation it was difficult to use some features in our environment. In the beginning we tried to have a drag and drop customizable Webix UI combined with React and failed miserably doing so. Current Version has a much better React integration.

There are limited use cases where we are just using the service now app engine as of now

Incentivized

Since people can handle the tool without any development background, this was really helpful and can be adopted by anyone, as reusability functions and drag-and-drop features are very easy. Many in-built features and functionality for integrating other applications are handy and adaptable.

Incentivized

Almost 100% available on time

Incentivized

They tried their best to resolve our queries every time we contacted them about any technical support

Incentivized

Webix UI is a cross-browser, cross-device JavaScript framework which makes it easy to build a complex Web UI. Most features work as expected. While working with large datasets, you can load data dynamically to reduce complexity and improve performance. It provides a set of integration extensions that allow you to add third-party tools into an application.

Incentivized

App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.

Incentivized

Easy and adaptive features and people with no code to basic code developers can handle this, and the reusability of the many functionalities has added advantage. The incident management tool is at the top of the industry, has easy scalability, and adapts to customer needs. Compared with others, pricing is reasonable for the type of support and features it provides.

Incentivized

It seems very convenient to us. It has a large component library and rich UI. The navigation is great. The documentation is very good as well. The Kanban board is fantastic and flexible.

Incentivized

It is scalable but not reliable

Incentivized

• It has a positive impact on our business.
• Clients security concerns are solved using service now
• It maintains record of large infrastructure.

Incentivized

• Fast development time has allowed us to move quickly