ServiceNow App Engine vs. Zoho Creator

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ServiceNow App Engine
Score 7.0 out of 10
N/A
ServiceNow App Engine aims to bring creator workflow apps to production quickly for mission-critical tasks. Design with best-practice guidance and templates within a holistic low-code dev experience.N/A
Zoho Creator
Score 9.5 out of 10
Mid-Size Companies (51-1,000 employees)
Zoho Creator is a low-code application development platform for building enterprise-class applications that run on mobile, tablet, and web. It is designed to allow users to create custom forms, configure workflows, build pages, and deploy apps quickly.
$8
per month per user
Pricing
ServiceNow App EngineZoho Creator
Editions & Modules
No answers on this topic
Standard
$8
per month per user
Professional
$20
per month per user
Enterprise
$25
per month per user
Offerings
Pricing Offerings
ServiceNow App EngineZoho Creator
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsAdd-ons: Customer Portal: $100/month onwards Premium Support : 20% of license fees Enterprise support: 25% of license fees
More Pricing Information
Community Pulse
ServiceNow App EngineZoho Creator
Considered Both Products
ServiceNow App Engine
Chose ServiceNow App Engine
We use both platforms but for separate reasons. ServiceNow App Engine offers more for troubleshooting, etc. Sailpoint is purely for requesting access to things. But they are similar apps
Chose ServiceNow App Engine
Easy and adaptive features and people with no code to basic code developers can handle this, and the reusability of the many functionalities has added advantage. The incident management tool is at the top of the industry, has easy scalability, and adapts to customer needs. …
Chose ServiceNow App Engine
ServiceNow App Engine lags Almost most of the feature and we compare it with Microsoft SharePoint and power automate, but the reason why we were using ServiceNow App Engine is because it is a part of the automation COE. We have to use only the ServiceNow App Engine to implement …
Chose ServiceNow App Engine
ServiceNow App Engine is an excellent management platform that is very easy to navigate around its clean and straightforward interface and its ability to manage multiple project workflows is excellent and very valuable reports which are easily generated using ServiceNow App …
Chose ServiceNow App Engine
ServiceNow App Engine is best among all the competitors. Its integration is best with Outlook and ERP, its SLA management is best, and very organized filters are very useful. Categorization of tickets is something that is very useful. It's very easy to search the tasks/order …
Zoho Creator
Chose Zoho Creator
Zoho Creator stands out for its balance of affordability, ease of use, and powerful customization options. While it may not offer the same level of enterprise-scale features as platforms like OutSystems or Mendix, it provides a robust solution that meets the needs of many …
Chose Zoho Creator
zoho creator is quite a good option with zoho books, but need lot of integration.and the reason for choosing zoho creator is its reliability and easy to create and scale.
Chose Zoho Creator
for the ability to tailor it to our needs and add more and more features that helps us do our job fast and correct.
Chose Zoho Creator
I could use Excel to do what I need but prefer to use Zoho Creator for the main reasons of being very secure, fast, easily accessible, cloud based, etc. The CSV import option is a huge time saver, I can import CSV or TXT files directly into Zoho Creator in seconds.
Chose Zoho Creator
It is well-placed in terms of
  • user-friendly interface
  • Easy to adapt
Chose Zoho Creator
Well, We had reviewed many applications during last 5 years and we moved with Zoho Creator, due to its technical support capabilities along with per user Cost which they provided. The mix of both worked for us and we moved.
Chose Zoho Creator
It is almost same and easy to use. Anyone can deploy the application and use the services in the platforms. It depends on the company use case that how they will use the products to use services. But a lot of improvement can be done to introduce multiple management and white …
Chose Zoho Creator
Zoho Creator Platform can integrate and combine different views and databases from different platforms and expand the features that you can get out of them.
Chose Zoho Creator
Cloud-based, security, ease of use, price point
Chose Zoho Creator
Zoho Creator offers more functionalities than Zapier but has lesser integrations than Zapier. Compared to Honeycomb.io, I find Zoho Creator easier to work on.
Chose Zoho Creator
Trello is a very different kind of tool, and what it does is better in that it is far simpler. But there's no way Trello could ever maintain the same kind of data that Zoho Creator does. It's not really a fair comparison because Trello isn't intended to be the same kind of tool …
Chose Zoho Creator
We decided that proprietary programming language and develop the software from scratch would cost us more than our budget, and also it would take a lot of time we didn't have. Zoho Creator was chosen besides any other proprietary way to develop a software because it's low code …
Chose Zoho Creator
I've looked into this app but never really considered using it. Zoho Creator has met and exceeded all our expectations as a database management app there's been no need to stack it up against others.
Chose Zoho Creator
We use ZOHO Survey and while it is better than other similar 'Off the shelf' products it is not in the same league as Creator.
Chose Zoho Creator
Lower cost and easier implementation. I had been creating "cloud" solutions using active server pages (ASP) with a MS Access directory back-end before Zoho Creator. I did not want the worry of maintaining a server and required an easier way to build database forms. I was one of …
Chose Zoho Creator
I've used Knack previously. It has better/easier controls over user authenticated access and a better/more fun to use UI. However it is less flexible than Zoho Creator. With Zoho I can pretty much do anything I can dream up. Knack is powerful, but more limited than Zoho Creator.
Features
ServiceNow App EngineZoho Creator
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
ServiceNow App Engine
7.5
Ratings
11% below category average
Zoho Creator
7.9
Ratings
6% below category average
Visual Modeling6.60 Ratings7.70 Ratings
Drag-and-drop Interfaces9.00 Ratings8.90 Ratings
Platform Security7.60 Ratings8.00 Ratings
Platform User Management7.00 Ratings7.80 Ratings
Reusability8.00 Ratings7.00 Ratings
Platform Scalability6.80 Ratings7.90 Ratings
Best Alternatives
ServiceNow App EngineZoho Creator
Small Businesses
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
Medium-sized Companies
Quixy
Quixy
Score 9.9 out of 10
Quixy
Quixy
Score 9.9 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ServiceNow App EngineZoho Creator
Likelihood to Recommend
6.9
(0 ratings)
8.9
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
7.6
(0 ratings)
8.0
(0 ratings)
Availability
10.0
(0 ratings)
10.0
(0 ratings)
Performance
10.0
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
9.8
(0 ratings)
Online Training
10.0
(0 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(0 ratings)
Configurability
8.0
(0 ratings)
-
(0 ratings)
Ease of integration
10.0
(0 ratings)
-
(0 ratings)
Product Scalability
8.0
(0 ratings)
10.0
(0 ratings)
Vendor post-sale
10.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
ServiceNow App EngineZoho Creator
Likelihood to Recommend
The best and most stable project management software allows project members to work together and collaborate through documents which is accessible from any place through Cloud services. ServiceNow App Engine provides easy features and setting of the interface security and tools adjustment are excellent as well as the reports which the platform offers.
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If you are using some application of Zoho and want some more functionality into it, Use Zoho creator to develop a separate app as per requirement and integrate it with your Zoho App. Small organization can use creator to make apps but it can be used for small range of storage, For Large organization , it may be not feasible.
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Pros
  • Easy ticketing system
  • Good for keeping track of issues
  • Sends tickets directly to IT
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  • Accountability for each employee work which is very vital for any organization
  • Making operations very simple even that a simple lay man would be able to perform detailed work like a pro
  • Data tracking in live was made possible
  • Using proper Manpower for the work they are apt.
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Cons
  • Sometimes attachments do not get linked with the tickets
  • Sometimes updating ticket state causes an issue
  • Requires stable internet connection to work smoothly
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  • In the C5 Version, User Management was easy, but in C6 due to the by default integration of analytics, we at our end are not able to deactivate the users, which can be improved as to add new user, we need to have the control at our end.
  • While integrating with third party software's, creator should develop mechanism to use multiple applications using common points
  • Though the system is very easy to use and develop, UI customization option should be provided with similar low code facility
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Likelihood to Renew
There are limited use cases where we are just using the service now app engine as of now
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Today Zoho Creator is included in our current plan from Zoho One, but if it was needed to pay apart it should be done because the software we created became very important for our team. The use of Zoho Creator contributes to endorse the Zoho One subscription year after year.
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Usability
Since people can handle the tool without any development background, this was really helpful and can be adopted by anyone, as reusability functions and drag-and-drop features are very easy. Many in-built features and functionality for integrating other applications are handy and adaptable.
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Its quite easy if one has the need, interest and passion to build applications and solutions through low-code. One example would be, that my finance head who has absolutely nothing to do with tech and apps, is now able to create apps and manage Zoho Creator all by himself. So its all about the interest and how much time we put to learn the tool. Having said that, its quite easy to learn the tool and create anything that's within our scope of knowledge.
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Reliability and Availability
Almost 100% available on time
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In an earlier comment, I mentioned Zoho's excellent uptime. I have been using the system for over 6 years, and have experienced only momentary outages, and of those, only a hand full over the years. It is extremely reliable
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Performance
No answers on this topic
We do not integrate Zoho with other systems at this time, but rarely are searches, database exports, record edits or creation tasks ever slow enough to notice. It is quite usable
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Support Rating
They tried their best to resolve our queries every time we contacted them about any technical support
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I recommend Zoho Creator very often. A lot of companies go big earlier than they need to and spend way too much on SalesForce & Marketo. I worked for a small company with some limited budget that pivoted to sell it's product to the Enterprise. Zoho Creator was incredibly easy to set up, intuitive to use, and contains all the most essential features that most users need and seek in SalesForce. We integrated with MailChimp & Unbounce and were able to be incredibly useful in acquiring leads, nurturing them, and tracking pipeline in Zoho Creator. Our small sales team found it very easy to use and loved it.
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Implementation Rating
App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.
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Even if it is a easy to use platform, it got some issues on the implementation that could easily handle by IT teams. In our scenario this team don't exist anymore, and the business/marketing team had their expectations that it was quickier to be implemented. So, consider a professional help on this implementation could be cost more (of cource) but it would be helpful to manage the issues and expectations.
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Alternatives Considered
Easy and adaptive features and people with no code to basic code developers can handle this, and the reusability of the many functionalities has added advantage. The incident management tool is at the top of the industry, has easy scalability, and adapts to customer needs. Compared with others, pricing is reasonable for the type of support and features it provides.
Read full review
Trello is a very different kind of tool, and what it does is better in that it is far simpler. But there's no way Trello could ever maintain the same kind of data that Zoho Creator does. It's not really a fair comparison because Trello isn't intended to be the same kind of tool as Zoho Creator, however.
Read full review
Scalability
It is scalable but not reliable
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Zoho is incredibly versatile. Much thought was put in to the way the platform functions. I've yet to face a situation where Zoho would not be able to do what I needed. That being said, because of its power, it can also be a bit intimidating technically. Simple needs are simple. More complex needs are ... more complex! Overall, it's a powerful, robust platform
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Return on Investment
  • It has a positive impact on our business.
  • Clients security concerns are solved using service now
  • It maintains record of large infrastructure.
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  • With using Zoho Creator we are able to build apps that we may otherwise pay a pretty penny for. We may risk some features we could get from a 3rd party app but the fact that the data we do collect can easily syn with our CRM and Accounting systems makes up for this.
  • Negatively speaking, it takes time to fine tune and really craft your application. I am not a coder, nor do I have a coding background, so patience is key as you design and build out your application.
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ScreenShots

Zoho Creator Screenshots

Screenshot of Multi-Platform App builderScreenshot of Dashboards created using Zoho CreatorScreenshot of An overview of Hotel management dashboardScreenshot of Schedule and manage eventsScreenshot of BI and AnalyticsScreenshot of Help Desk overview