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ServiceNow IT Operations Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ServiceNow IT Operations Management

    Score9 out of 10
    N/ABuilt on the Now Platform, the ServiceNow IT Operations Management bundle is designed to help users gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend.N/A
    Pricing
    ServiceNow IT Operations Management
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    ServiceNow IT Operations Management
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ServiceNow IT Operations Management
    Considered Both Products
    ServiceNow
    Chose ServiceNow IT Operations Management
    I find from terms of how each product functions vs the above, that they both are very similar. Scheduled scans, maintenance and the ability to configure what you're concerned about. Both tools really have what you need.
    Incentivized
    Chose ServiceNow IT Operations Management
    We wanted it integrated with ITSM and ITBM.
    Prioir to that we used JIRA for agile development and SysAid for ticketing.
    So we started with converting SysAid. We went live with Vanilla ITSM. Then we could have a basis for ITOM.
    Incentivized
    Chose ServiceNow IT Operations Management
    BMC was our legacy system before deploying ServiceNow. It's time had passed for us as it couldn't really keep up with our move to cloud and the number of services we were using. The cost kept getting higher, especially with all of the customization we had to do. Over the …
    Incentivized
    Chose ServiceNow IT Operations Management
    Comparing to other application ease of use was way better than other, application license license cost is better than both and also worth it in that price, Required very less code so its easy to deploy it in our org and for new user easy to use, all internal tickets works …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    ServiceNow IT Operations Management
    Likelihood to Recommend
    9.5
    (5 ratings)
    Usability
    8.0
    (2 ratings)