ServiceNow IT Service Management vs. Snow Device Manager
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 ServiceNow IT Service Management | Score8.7 out of 10 | N/A | Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management. | N/A |
 Snow Device Manager | Score9 out of 10 | N/A | Swedish company Snow Software offers Snow Device Manager, a mobile device management (MDM) application scalable to complete UEM with Snow ancillary products and capabilities. | N/A |
| ServiceNow IT Service Management | Snow Device Manager | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | ITSM Pro and ITSM Enterprise also are available with optional "Plus" add-ons. These include AI Agents, an AI Agent Studio, and other features that augment the capabilities of the platform using AI Virtual Agents to automate tasks. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| ServiceNow IT Service Management | Snow Device Manager | |||||||||||||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| ServiceNow IT Service Management | Snow Device Manager | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 9.0 |
| Likelihood to Renew | 9.0 | - |
| Usability | 9.0 | - |
| Availability | 10.0 | - |
| Performance | 9.0 | - |
| Support Rating | 7.3 | - |
| Online Training | 1.0 | - |
| Implementation Rating | 10.0 | - |
| Product Scalability | 10.0 | - |