ServiceNow IT Service Management vs. Subscribe, Rate, Feedback on Knowledge Article
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 ServiceNow IT Service Management | Score8.7 out of 10 | N/A | Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management. | N/A |
 Subscribe, Rate, Feedback on Knowledge Article | N/A | N/A | A tool from Salesforce solutions specialist Inno Valley Works headquartered in Coimbatore, Tamilnadu, used to inform customers know when a knowledge base is updated. Customers can subscribe an article/knowledge-base, or rate the knowledge article and give feedback comments. | N/A |
| ServiceNow IT Service Management | Subscribe, Rate, Feedback on Knowledge Article | |||||||||||||||
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| Editions & Modules |
| No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | ITSM Pro and ITSM Enterprise also are available with optional "Plus" add-ons. These include AI Agents, an AI Agent Studio, and other features that augment the capabilities of the platform using AI Virtual Agents to automate tasks. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| ServiceNow IT Service Management | Subscribe, Rate, Feedback on Knowledge Article | |||||||||||||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| ServiceNow IT Service Management | Subscribe, Rate, Feedback on Knowledge Article | |
|---|---|---|
| Likelihood to Recommend | 10.0 | - |
| Likelihood to Renew | 9.0 | - |
| Usability | 9.0 | - |
| Availability | 10.0 | - |
| Performance | 9.0 | - |
| Support Rating | 7.3 | - |
| Online Training | 1.0 | - |
| Implementation Rating | 10.0 | - |
| Product Scalability | 10.0 | - |