ServiceNow Now Platform vs. Solvemate
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
ServiceNow Now Platform | Score9.2 out of 10 | N/A | The ServiceNow Now Platform is a digital workflow building and extension tool for ServiceNow featuring a number of low-code / no code tools. | N/A |
Solvemate | N/A | N/A | The Solvemate customer service automation platform is powered by smart conversational AI that allows companies to create personalized chatbot conversations at scale, guiding customers to find answers when they need them, so service teams can focus their expertise where it matters most. According to the vendor, Solvemate’s contextual conversation engine approach helps it to learn more quickly, integrates more easily and resolves requests faster and more reliably. | $399 per month |
| ServiceNow Now Platform | Solvemate | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| ServiceNow Now Platform | Solvemate | |
|---|---|---|
| Likelihood to Recommend | 9.5 | - |
| Likelihood to Renew | 7.0 | - |
| Usability | 9.3 | - |
| Support Rating | 7.6 | - |
| Implementation Rating | 10.0 | - |
| Contract Terms and Pricing Model | 8.4 | - |
| Professional Services | 8.2 | - |