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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ServicePro

    Score6 out of 10
    N/AServicePro is an IT service management solution that can be hosted on-premise or deployed through the cloud. It includes features such as change, incident / task, and project management.N/A
    Pricing
    ServicePro
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    ServicePro
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ServicePro
    Considered Both Products
    Help Desk Technology Corporation
    Chose ServicePro
    We originally tried Next Serice - We had a need to batch create work orders from a NetSuite Sales Order to a related work order - Our ServicePro development integration team was able to build this in our production environment, Next Service was not able to build this for us …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    ServicePro
    Incident and problem management
    Comparison of Incident and problem management features of ServicePro
    Feature
    ServicePro
    7.1
    1 Ratings
    Organize and prioritize service tickets8.01 Ratings
    Expert directory7.01 Ratings
    Service restoration7.01 Ratings
    Self-service tools5.01 Ratings
    Subscription-based notifications9.01 Ratings
    ITSM collaboration and documentation8.01 Ratings
    ITSM reports and dashboards6.01 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of ServicePro
    Feature
    ServicePro
    8.5
    1 Ratings
    Configuration mangement8.01 Ratings
    Policy and contract enforcement9.01 Ratings
    Change management
    Comparison of Change management features of ServicePro
    Feature
    ServicePro
    8.0
    1 Ratings
    Service-level management8.01 Ratings
    User Ratings
    ServicePro
    Likelihood to Recommend
    6.0
    (1 ratings)