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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ServiceTitan

    Score5.5 out of 10
    N/AServiceTitan is a cloud-based field service management solution. The platform includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and QuickBooks integration. The platform's core product offers advanced job booking, drag and drop dispatch board, communication with technicians via integrated texting, email and calls, and advanced reporting. The technician mobile solution allows for paperless invoicing, virtual…

    $125

    per technician/per month

    Pricing
    ServiceTitan
    Editions & Modules
    ServiceTitan
    $125
    per technician/per month
    ServiceTitan
    $398
    per month
    Offerings
    Pricing Offerings
    ServiceTitan
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeRequired
    Additional Details—
    More Pricing Information
    Community Pulse
    ServiceTitan
    Considered Both Products
    ServiceTitan
    Chose ServiceTitan
    autotask has a sales team that can work with you to understand your specific business scenario. They have offered to scope an integration project with us. We are looking forward to making progress on a tailored solution with them.
    Incentivized
    Chose ServiceTitan
    I haven't done product comparisons. ServiceTitan just had so many features we found helpful. From sales and job scheduling, to technician dispatching, to inventory tracking, to reporting and dashboards, to time cards, there was a lot that we were able to upgrade to with …
    Incentivized
    Chose ServiceTitan
    No comparisons. Everyone tries to emulate Service Titan. Service Titan has had the best support. Service Titan also seems like they have a better development team to build out their product and listen to client feedback. Where that's helpful is that they're constantly pushing …
    Incentivized
    Chose ServiceTitan
    We used Service Fusion for a few months just to get our feet wet in the digital world as we were hesitant to move away from paper processes. Service Fusion is a simpler program which may be good for some, but we needed more and ST offers all we need. (Of course, NO program is …
    Incentivized
    Chose ServiceTitan
    We have used ServiceTitan since I have been in the industry, so I am not able to compare it to other software. From conversations with people in my network, I have heard that it is the most powerful, but also the most expensive.
    Incentivized
    Chose ServiceTitan
    We used ESC for over 20 years. When they released FieldEdge, we gave it a try, but it fell short from our expectations. The software had a slow loading time and was not reliable. They were features in FieldEdge that I wish ServiceTitan had for sure, but the overall reliability …
    Incentivized
    Chose ServiceTitan
    Service Titan has more functionality than most programs we have used. It brings all departments together in one spot and is a very clean concise program, the mobile app is better than the rest and easy to implement and train new employees on. It is also a cloud base and works …
    Incentivized
    Chose ServiceTitan
    I don't recall the names of the other companies. I tried three. My main complaint was the inability to accommodate flat rate and track sold hours.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    ServiceTitan
    Likelihood to Recommend
    3.4
    (14 ratings)
    Usability
    4.1
    (2 ratings)