TrustRadius

ShipHero vs. Shippo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ShipHero
Score 1.0 out of 10
N/A
ShipHero is an ecommerce fulfillment and shipping solution from the company of the same name in Garnersville.
$1,850
per month
Shippo
Score 7.8 out of 10
N/A
Shippo in San Francisco invites users to save on rates for USPS, UPS®, DHL Express, and more with their multi-carrier shipping software for e-commerce businesses.
$10
per month
Pricing
ShipHeroShippo
Editions & Modules
Brand WMS
1,850
per month
3PL WMS
1,995
per month
Enterprise WMS
70,000
per year
Professional
$10
per month
Premier
Custom
Offerings
Pricing Offerings
ShipHeroShippo
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details——
More Pricing Information
Community Pulse
ShipHeroShippo
Considered Both Products
ShipHero

No answer on this topic

Shippo
Nancey Harris | TrustRadius Reviewer
Nancey Harris
Co-Founder & Chief Operating Officer
Chose Shippo
The setup was very easy. It literally took about 10 minutes to set up. Shippo worked with our initial website WIX and when we migrated to Shopify, it was seamless. Last, we wanted a partner that would offer the best rates for all mail carriers ranging from USPS, UPS, and DHL to …
Hanson Grant | TrustRadius Reviewer
Hanson Grant
CEO and Founder
Chose Shippo
Shippo feels like a lightweight version of Shipstation. Anyone just getting started, shipping 1-10 SKUs, or having a low volume and can't justify a monthly fee; it's worth it to go with Shippo!
Best Alternatives
ShipHeroShippo
Small Businesses
Webgility
Webgility
Score 10.0 out of 10
Webgility
Webgility
Score 10.0 out of 10
Medium-sized Companies

No answers on this topic

No answers on this topic

Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
ShipHeroShippo
Likelihood to Recommend
1.0
(0 ratings)
9.6
(0 ratings)
User Testimonials
ShipHeroShippo
Likelihood to Recommend
1. They take your product that is supposed to ship immediately. Keep it and refuse to return it after they don't mail it for 2 months 2. If they say anything has been mailed, after 4 weeks of emails, you'll have no documentation. 3. The product never arrives. 4. You have to refund your clients 5. Your reputation is destroyed, and thousands are lost in revenue. In case they try to take this review down, the names of the magazines are ORIGIN, THRIVE and Mantra Wellness, in every grocery chain nationally (US). If you are also having a nightmare experience with this company, we have full legal documentation of this process we can send you to show they operate like scam artists.File a complaint, get your credit card to refund you, and report this company if this has happened to you. The damage they're currently causing us in sales, stress, and time is immense
Verified User
Anonymous
Read full review
Shippo is an overall platform. We have no complaints so far. Our only suggestion is having 24hr live customer service or at least hours that we can reach a live person.
Nancey Harris | TrustRadius Reviewer
Nancey Harris
Co-Founder & Chief Operating Officer
Read full review
Pros
No answers on this topic
  • Identifies areas we can streamline our processes.
  • Easily accessible when we have questions and issues.
  • Listens to us for recommendations that will make our processes easier.
KS
Read full review
Cons
No answers on this topic
  • 24hr customer service
Nancey Harris | TrustRadius Reviewer
Nancey Harris
Co-Founder & Chief Operating Officer
Read full review
Alternatives Considered
No answers on this topic
We used Shipeasy for a short time, but we were much smaller, so we can't make a good comparison.
KS
Read full review
Return on Investment
No answers on this topic
  • Less time
  • Less stress
  • More communication with Shopify and the customer
Hanson Grant | TrustRadius Reviewer
Hanson Grant
CEO and Founder
Read full review
ScreenShots