SignUpGenius vs. TryBooking

SignUpGenius is a great option for teachers and instructors looking to find a digital way to have their students sign up for anything that involves "slots," whether those slots are temporal/time-based (e.g., presentation days/times that are pre-scheduled), or whether they are more abstract (e.g., a limited range of subjects or topics that students need to pick from). Its free version is ad-supported, does not require registration, and operates primarily using links within emails for authentication, so while it isn't necessarily "secure," it is perfect for situations where the honor system is enough.

Incentivized

I use TryBooking for all three gala fundraising events. They are well suited to each of these events. My largest gala dinner is 1,600 women at Crown Palladium, which usually sells out in ten minutes. The TryBooking system can handle this onslaught and has streamlined the whole process of ticket purchasing and receipting. Confirmation emails, the creation of guest lists and the collection of data has also been made so much easier with the use of their system.

Incentivized

• Post-sign up communications - allows for pre-event communication to specific rsvp types or to all respondents
• Post-event reporting - allows for export of signup information
• Easy to use - for our community, both management and volunteers use SignUpGenius to facilitate participation and planning for a wide variety of events and activities

Incentivized

• Great at Troubleshooting - can provide quick fix answers over the phone.
• Great Customer Service - they are always there to answer the phone.
• Easy to navigate website backend.

Incentivized

• I think an area that needs improvement is allowing for more than 5 slots at a time. I would like to see at least 10 offered instead of having to keep adding 5 at a time.
• Adding additional templates or templates in which you can just change a color selection would be great. Really utilize this for school PTO/Booster Clubs would be beneficial. Cater to them.
• Allowing for a 'cheaper' price than what you have for the souped up version would be nice as well.

Incentivized

• Would like TryBooking to re-introduce donating fees to NFPs who use their service.
• The language in the backend of the website is sometimes confusing.
• Would like more flexibility in the order of how purchasing and data collection happens.

Incentivized

It is a great product that works efficiently for our needs

Incentivized

I don't have any feedback for support because I have not had to use support (if referring to IT support). If this question is in referral to support from other staff/company, then it has been received well in that sense.

Incentivized

We briefly used another sign-up website called "Bring the Cups."Needless to say, this website did not nearly offer the same amount of robust features as SignUpGenius did. Bring the Cups was streamlined and simple, but it bordered on simplistic. In all honesty, Bring the Cups did not nearly meet our needs the way SignUpGenius did. Consequently, I returned to using SignUpGenius as quickly as possible.

Incentivized

• Students and even other staff love it! It improved the turn-around time from when I respond to student requests for academic coaching to setting up the intake meeting about 50%. Also, in the case that I respond quickly but the student is delayed several days, the link I sent is still live and always has relevant dates and times (whereas in the past, I would send a few days' worth of options and by the time a procrastinator looked at them, they were passed).
• It's an easy, mobile-friendly option that helps students to see that we're with it, not trapped in the stone age. That factors into their overall perception of our department, our services and our organization.

Incentivized