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Sinch

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sinch
Score 7.6 out of 10
N/A
Sinch (formerly CLX Communications) offers a range of SMS messaging services, including the former mBlox, which was acquired in 2016 and serves as a component of Sinch messaging servicesN/A
Pricing
Sinch
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Sinch
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Sinch
Considered Both Products
Sinch
Verified User
Anonymous
Chose Sinch
None, this was our very first SMS service platform and it is doing great. Despite a huge learning curve, this platform has made its position and now serving all of our employees.
Verified User
Anonymous
Chose Sinch
I've only used one other company, Syniverse, as an SMS Aggregator. That was when I worked for a different company more than 10 years ago, so I don't really have much to compare to Sinch.
Verified User
Anonymous
Chose Sinch
We considered LANCK telecom but we didn't see guaranteed results in certain regions as well as price wise some of the carriers were getting too expensive. Procurement and certification were of some other concerns and mBlox has a very friendly UI and helpful stuff to navigate …
Verified User
Anonymous
Chose Sinch
mBlox compares in SLA and QoS to other top tier aggregators. We interconnect with several vendors who provide wholesale enterprise level SMS and MMS services like mBlox, and they all compare around the same. Quality of service is key, and we've found them to be no greater, and …
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Sinch
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User Ratings
Sinch
Likelihood to Recommend
6.0
(0 ratings)
User Testimonials
Sinch
Likelihood to Recommend
[Sinch is] a great SMS aggregator offering full performance with short code messaging. They are very helpful with the certification process and their after launch production support is extremely good too, even going above and beyond after hours in the rare situations where it could be required. My only area of concern is pricing as I've seem some competitive pricing from other service providers that are quite popular too.
Verified User
Anonymous
Read full review
Pros
  • mBlox has top tier support, with 24/7/365 availability.
  • mBlox engineers have industry knowledge that allows tuning and optimizing to each of the carriers they interconnect with.
  • mBlox's service implementation team has industry knowledge which helps shortcode programs get approved by the carriers quickly.
Verified User
Anonymous
Read full review
Cons
  • I feel that Sinch does not have very well customer support and documentation. Despite having a strong and durable platform, Sinch brings on a very huge learning curve as very limited knowledge articles are provided on their website. Since this is a new tool, there are very limited online communities/ forums supporting this tool and hence, a newbie will definitely struggle in deploying/ using Sinch in my opinion.
Verified User
Anonymous
Read full review
Alternatives Considered
None, this was our very first SMS service platform and it is doing great. Despite a huge learning curve, this platform has made its position and now serving all of our employees.
Verified User
Anonymous
Read full review
Return on Investment
  • Ease of use - straightforward purchasing process and setup.
  • Satisfied customers - reliable routes and service for text messaging.
  • Integration with our marketing platform made the use of codes easy.
Verified User
Anonymous
Read full review
ScreenShots