SiteGround vs. WordPress VIP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SiteGround
Score 9.8 out of 10
N/A
SiteGround offers website hosting, as well as managed WordPress, managed Woo Commerce, fully managed cloud services available to support a variety of services, as well as reselling.
$14.99
per month
WordPress VIP
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
Wordpress VIP, from a team at Automattic, is enterprise WordPress hosting with customer or digital experience features for enterprises.N/A
Pricing
SiteGroundWordPress VIP
Editions & Modules
StartUp 24 months
$14.99
per month
StartUp 12 months
$17.99
per month
StartUp 1 month
$24.99
per month
GrowBig 24 months
$24.99
per month
GrowBig 12 months
$29.99
per month
GrowBig 1 month
$34.99
per month
GoGeek 24 months
$39.99
per month
GoGeek 12 months
$44.99
per month
GoGeek 1 month
$49.99
per month
GoGeek 3 months
$49.99
per month
No answers on this topic
Offerings
Pricing Offerings
SiteGroundWordPress VIP
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SiteGroundWordPress VIP
Considered Both Products
SiteGround
Chose SiteGround
I used Namescheap in the past. I believe Namescheap is a big company compared to SiteGround, as big as godaddy. I think because of that, you get what you expect. Good services, but maybe more costly and you have to pay for everything as extra. Email $5, SSL $10, CDN $10 etc …
Chose SiteGround
None of the other hosting companies come anywhere close to SiteGround. It's the gold standard.
Chose SiteGround
SiteGround had superior customer service and site uptime. Overall we found SiteGround, an easier provider to work with, both from a user interface and customer experience perspective. It was much easier to set up a Wordpress build using SiteGround than through iPage, and we …
Chose SiteGround
I chose SiteGround because we needed that personal touch. Other service providers we have used before have terrible customer/tech support. We chose SiteGround and we will continue to use them as our quality service provider because their technical support has been outstanding. …
Chose SiteGround
We looked at Blue Hosting, Go Daddy and Square Space. The affordability of SiteGround beat them all.
Chose SiteGround
The tech side of SiteGround Web Hosting is excellent and among the best, but I think the area where they shine the most is their customer support.
Chose SiteGround
SiteGround is more reliable and their support team is more responsive.
Chose SiteGround
Sadly, most web hosting companies are either not user-friendly or lack necessary features. No other web hosting company I've used has provided the level of reliability, features, and affordability that I've found with SiteGround with the exception of WP Engine which is a …
Chose SiteGround
WP Engine, Bluehost, Kinsta, GoDaddy and HostGator
Chose SiteGround
  • Better Add-ons: SiteGround caching, staging, etc.
  • Slightly faster than Sitegator and Godaddy,
  • Great customer service, online Chat.
Chose SiteGround
In terms of customer support in resolving tickets, I believe SiteGround is much better than others out there. Unlike Bluehost which when reached puts your call on hold and have longer waiting queues then SiteGround. They do followup to see if you are running into issues. They …
Chose SiteGround
GoDaddy and BlueHost offer grossly sub-par performance in 2017 for a price point that doesn't make sense. At least GoDaddy has great tech support - but I shouldn't have to rely on it as often as I do if all was working as it should.

inMotion was overly complex on the backend, …
Chose SiteGround
SiteGround is the BEST option if you are looking for price and have a small web project. Compared to other services who want to say the same, I never had a site go down, reach memory capacity, have my information sold off to, etc. SiteGround provides what they say they can …
WordPress VIP
Chose WordPress VIP
I was not involved in the selection process of this product as that decision was made at a higher level. Though, as previously stated, security and scalability were definitely some of the top factors from the limited amount of interactions I had with those making the decision.
Chose WordPress VIP
Since I have been in my position at Chive Media Group, we have not evaluated alternatives.
Chose WordPress VIP
Used custom websites served through AWS. Those are more complicated to manage and require a series of well built scripts and maintenance. They have their purpose but using WordPress makes it easier for other non-technical stakeholders.
Chose WordPress VIP
VIP can be a better option for sites with much higher volumes of traffic and more complex security requirements.
Chose WordPress VIP
It would be fair to say that both are superb products that follow through on promises and have very strong marketing and teams behind them. For truly enterprise organisations though, one would be tempted to recommend WordPress VIP at this moment in time, but one to keep an eye …
Chose WordPress VIP
We use DigitalOcean for smaller-scale sites, and the level of support, reliability and seamless scalability is nowhere near the same level as WordPress VIP.
Chose WordPress VIP
Wordpress VIP is optimized for sites developed in Wordpress, making everything smooth and easy compared to other options
Chose WordPress VIP
In the competition noted WordPress VIP is the only true enterprise dedicated to WordPress hosting. Their hosting framework is 100% geared up for providing enterprise organizations with the infrastructure needed.
Chose WordPress VIP
For our usage, I would say they are all about the same. The support offered by VIP put it over the top.
Chose WordPress VIP
Our team manages 4 different brands' websites and before WordPress VIP we were using multiple different hosts including Dreamhost and AWS. These were convoluted and didn't offer the enterprise features for our organization that WP VIP was capable of. We also considered …
Features
SiteGroundWordPress VIP
Security
Comparison of Security features of Product A and Product B
SiteGround
-
Ratings
WordPress VIP
7.3
Ratings
10% below category average
Role-based user permissions00 Ratings7.30 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
SiteGround
-
Ratings
WordPress VIP
7.3
Ratings
4% below category average
API00 Ratings9.10 Ratings
Internationalization / multi-language00 Ratings5.50 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
SiteGround
-
Ratings
WordPress VIP
8.2
Ratings
6% above category average
WYSIWYG editor00 Ratings9.10 Ratings
Code quality / cleanliness00 Ratings7.30 Ratings
Admin section00 Ratings8.20 Ratings
Page templates00 Ratings8.20 Ratings
Mobile optimization / responsive design00 Ratings9.10 Ratings
Publishing workflow00 Ratings7.30 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
SiteGround
-
Ratings
WordPress VIP
8.0
Ratings
8% above category average
Content taxonomy00 Ratings7.30 Ratings
SEO support00 Ratings7.30 Ratings
Bulk management00 Ratings7.30 Ratings
Availability / breadth of extensions00 Ratings9.10 Ratings
Community / comment management00 Ratings9.10 Ratings
Best Alternatives
SiteGroundWordPress VIP
Small Businesses
Flywheel
Flywheel
Score 9.9 out of 10
ManageWP
ManageWP
Score 10.0 out of 10
Medium-sized Companies
WP Engine
WP Engine
Score 8.9 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Enterprises
AccuWebHosting.Com
AccuWebHosting.Com
Score 9.8 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SiteGroundWordPress VIP
Likelihood to Recommend
9.5
(0 ratings)
8.7
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
-
(0 ratings)
8.2
(0 ratings)
Support Rating
9.9
(0 ratings)
8.3
(0 ratings)
User Testimonials
SiteGroundWordPress VIP
Likelihood to Recommend
I used other hosting providers in the past and actually I'm very happy with SiteGround mainly because of this: * very quick to setup and install my Wordpress website * sends me weekly emails about traffic, website healthscore etc * great wordpress plugins to help with SEO and optimizing
Read full review
WordPress VIP really changed the game when it comes to WordPress CMS and Content Management. A one-stop shop for all our client's business needs. We are focusing on Content Management instead of technicalities. The big advantage is the security features covering all recent vulnerabilities that any WordPress developer/user wastes lots of precious time fixing/updating. Performance-wise, WordPress VIP is definitely up there. We’ve been doing lots of optimization work over the last few years. Every client wants to score 100. With WordPress VIP we decreased the time spent on optimization significantly and now feel confident with taking more performance optimisation work than we did before. Lastly, maybe the most important for every business is the support quality. WordPress VIP runs a superb support team with phenomenal knowledge and expertise. Quick to respond and solves issues here and now. It is definitely recommended.
Read full review
Pros
  • You get a number of page views as a guide to your bandwidth, and a fixed amount of disk space on the server. So you know what you have to work with. No hazy promises of “unlimited” resources.
  • If you pay more, you’re allocated a server with fewer accounts, so there’s less chance you’ll be slowed down by your neighbors.
  • Its self-help material is pretty good — close to InMotion Hosting for knowledgebase quality.
  • SiteGround tackles slow speeds from all angles, using SSD storage, Nginx, SuperCacher, CloudFlare CDN, and HHVM.
Read full review
  • Email support is more than enough! They are quick and always responsive even when there are urgent problems.
  • Manages our WordPress codebase for security patches and updates rather well.
  • Their partnership with our development team has helped us be hands-off with confidence when it comes to fixing any bugs.
Read full review
Cons
  • Business model and clarity about prices after the second year
  • Server Performance when it's stressed or under a big volume of traffic
  • Upgrading model. Sometimes I felt like it was mandatory to update and pay more for basic needs, even with low traffic volumes
Read full review
  • Too many different dashboard formats
  • Everything should have the same look and feel.
  • The admin portal looks different than the user content portal
Read full review
Likelihood to Renew
No answers on this topic
It's true enterprise ready hosting framework providing unparalleled hosting infrastructure for WordPress. Where an organisation has high load needs, but with stability and scale VIP delivers. It provides complete peace of mind that the hosting, security and scalability are taken care of and organisations can focus on developing out their website strategies
Read full review
Usability
No answers on this topic
There is documentation for everything you might need.
Read full review
Support Rating
Three ways to get customer support, phone, email, and chat. Chat is available 24/7 and the agents are always friendly and very helpful. In all the instances where I needed assistance chat support agents were always available to help. Wait time is minimal and on rare occasions I had to call, the agents were very helpful as well. I can not remember a time I walked away from support without my question or concern being resolved.
Read full review
There wasn't a single problem that wouldn't be solved by the WordPress VIP support team, and I had quite a few questions during the process. They were always available and provided in-depth expertise on topics I was interested in. I not only consulted problems with them but also advised on future actions - in general, I'd highly recommend getting in touch.
Read full review
Alternatives Considered
GoDaddy and Bluehost offer grossly sub-par performance in 2017 for a price point that doesn't make sense. At least GoDaddy has great tech support - but I shouldn't have to rely on it as often as I do if all was working as it should. inMotion was overly complex on the backend, and lacked some common hosting features (easy WordPress installs for one) that are common across all other hosts. WPEngine, had great performance, and decent support, but their own proprietary backend interface was always a shift when switching between them and cpanel. Also - VERY expensive compared to SiteGround for comparable (if not lesser) service & performance.
Read full review
It would be fair to say that both are superb products that follow through on promises and have very strong marketing and teams behind them. For truly enterprise organisations though, one would be tempted to recommend WordPress VIP at this moment in time, but one to keep an eye on, Engine, is extremely capable.
Read full review
Return on Investment
  • All the sites I've set up at SiteGround are performing faster than they did at their previous hosting provider. This yields a superior customer experience and higher Google/SEO rankings.
  • Their service has been rock solid, necessitating little support (which is admittedly less than ideal for my support business, but a boon for my clients bottom line) and zero downtime.
  • Easy to get new sites up and running, which speeds creation of new businesses and rapid deployment of conceptual campaigns.
Read full review
  • By migrating our mobile applications to Wordpress's APIs, we could remove a large portion of our technical infrastructure, which was hosted on Google Cloud, along with an additional database and a lot of business logic used to support data transformation and ingestion.
Read full review
ScreenShots