Skype for Business / Lync (discontinued) vs. Webex Meetings

Skype for Business / Lync (discontinued)

2,583 Reviews and Ratings

Webex Meetings

2,455 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Skype for Business / Lync (discontinued)	Score8.7 out of 10	N/A	Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.	N/A
Webex Meetings	Score8.4 out of 10	N/A	Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.	$14.50 per month per user

Pricing

Skype for Business / Lync (discontinued)

Webex Meetings

No answers on this topic

Webex Meet: $14.50
per month per user
Webex Suite: Meet + Call: $25
per month per user
Enterprise: Contact Sales

Pricing Offerings
Skype for Business / Lync (discontinued)	Webex Meetings
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	Yes

No setup fee

Optional

—

Discount available for annual pricing.

Community Pulse
Key User Insights
	Skype for Business / Lync (discontinued)	Webex Meetings
Considered Both Products	Discontinued Products Khairul Islam Tonmoy Software Developer in Product Management at STAR TECH IT solution Ltd (Information Technology & Services, 11-50 employees) Chose Skype for Business / Lync (discontinued) Skype for Business's unique features offers many benefits. When I need to communicate with my colleagues, I rely on the chat function. Its interface is intuitive and has top-notch sound. Making groups is easy, and Incentivized Helpful? Verified User Chose Skype for Business / Lync (discontinued) Skype is a great tool to increase communication across an organization. I believe Microsoft Teams encourages greater collaboration amongst employees by making conversations and chats easily accessible and also keeping a history of conversations to allow users to pick up where … Incentivized Helpful? Muhammad Hossain IT Project Manager in Information Technology at REXO IT (Information Technology & Services, 51-200 employees) Chose Skype for Business / Lync (discontinued) Skype enables me to have a conversation with people worldwide via calls or messaging, which is extremely convenient. We can share our work or presentation during the call by sending files, images, and even screen sharing. As a result of its superior video and audio quality, … Incentivized Helpful? Mohammad Aminul Islam Postdoctoral Associate in Engineering at University at Buffalo (Higher Education, 5001-10,000 employees) Chose Skype for Business / Lync (discontinued) Skype for Business is great for arranging interactive sessions with group members. It has great audio and video quality and live chat enable others to communicate with each other personally or as a group during any session. File sharing is also easy. It is best for its quality … Incentivized Helpful? Randy Palmer Manager, Training & Learning Development in Professional Services at DHI Computing Service, Inc. (Computer Software, 201-500 employees) Chose Skype for Business / Lync (discontinued) Of the five other products listed that I have used/evaluated (I have used them all), I would choose any one of them before using Skype for Business [(formerly Lync)] again. The one positive that Skype for Business has is that anyone that has used regular Skype will easily be … Incentivized Helpful? Igor Korotovskikh Consultant in Professional Services at Orange Business Services (Telecommunications, 1001-5000 employees) Chose Skype for Business / Lync (discontinued) Cisco products have more integration features (especially when integrating with Cisco hardware such as IP Phones and webex rooms) and seem more powerful but Skype for Business has simple interface and lower price. Taking the price into account Skype for Business looks as a good … Incentivized Helpful? Verified User Chose Skype for Business / Lync (discontinued) Skype functions similarly to Webex and GoToMeeting, but overall is simpler to use and has many of the same key features as the other two software platforms. Incentivized Helpful? Verified User Chose Skype for Business / Lync (discontinued) It's a great tool but as they bundle it in with Office 365, and that makes it hard not to want to use it. Our experience is that its used by so many other companies that it would be daft not to have an account and the client installed, to encourage collaboration. It does mean … Incentivized Helpful? Verified User Chose Skype for Business / Lync (discontinued) SfB has some features that WebEx/Jabber doesn't, like the aforementioned recording, saved chats, etc. But, it was extremely rare that Webex or Jabber didn't work whereas SfB issues are weekly or daily. I really miss using WebEx and Jabber over Skype. Incentivized Helpful? Juan Vlieg Technical Consultant in Information Technology at Infotrans Caribbean N.V. (Information Technology and Services, 51-200 employees) Chose Skype for Business / Lync (discontinued) The product is a pretty much a tailored offering for the corporates. The deployment is extremely hassle-free. And it's amazing how they have combined - voice, chat, and video on one platform. The UI/UX is pretty intuitive and easy to get hands on. The quality of voice and video … Incentivized Helpful? Verified User Chose Skype for Business / Lync (discontinued) Skype is more intuitive and easier to use than WebEx. It also has an instant messenger option which WebEx didn't offer. Incentivized Helpful? Diana Tejeda Sales Transformation Leader in Sales at Softtek (Information Technology and Services, 10,001+ employees) Chose Skype for Business / Lync (discontinued) We had a similar situation, when the server was saturated, it was impossible to connect, but you could raise your hand to ask questions, it had polling and Q&A. You could also record the meetings, even when you connected through phone. Incentivized Helpful? Mandy Cramer Graphic Designer at Miss Mandible Designs (Graphic Design, 1-10 employees) Chose Skype for Business / Lync (discontinued) Skype for Business works, but it's not as user-friendly or stable as normal Skype. One difficulty with Skype for Business is that the features aren't always implementable. Skype for Business is more stable than Google Hangouts. It doesn't have as many features as WebEx, but it … Incentivized Helpful? Andrey Perepelitsyn Microsoft SQL Server DBA in Information Technology at DBI (Information Technology and Services, 201-500 employees) Chose Skype for Business / Lync (discontinued) Slack has a bit higher sound quality on calls but does not have a very comfortable GUI and not very good notification sounds. On the other hand, you can connect several accounts to Slack client, as for Skype for Business you can connect only one account and run only one … Incentivized Helpful? Gustavo Porporato Daher Financial Accounting Lecturer in Finance and Accounting at University and Business Schools (Higher Education, 1001-5000 employees) Chose Skype for Business / Lync (discontinued) Webex is a more robust solution, but more expensive. Google hangout is a simple way to communicate, quite informal. Incentivized Helpful? Rishi Bavishi, CSSGB, CAPM Forecasting Analyst in Professional Services at Hilton (Hospitality, 10,001+ employees) Chose Skype for Business / Lync (discontinued) Very useful for one on one conversation. It as a great tool to be used for file sharing and screen sharing. No hassle of scheduling meeting and logging in for small tasks. Incentivized Helpful? Jack Hui Marketing Manager in Marketing at Go Big L.A. (Marketing and Advertising, 51-200 employees) Chose Skype for Business / Lync (discontinued) Skype for Business had all the capabilities we needed for all of our communication needs, both internally and with clients. We can send quick messages, have video conferences, hold large meetings or all-hands, communicate easily with clients, and also do it from our phones and … Incentivized Helpful? Verified User Chose Skype for Business / Lync (discontinued) Skype for Business is the best option from the two because it has a chat function, a video conference function, a call function, file transferring function, recording function, and event function. So we are able to address all our communication needs with one program instead of … Incentivized Helpful?	Cisco Pankaj Prashad Assistant Manager F &A in Finance and Accounting at Escalon Business Services LLC (Accounting, 501-1000 employees) Chose Webex Meetings We are using Webex Meetings from last few years. Webex emphasizes data security and offers a stable connection, which is crucial for enterprise communications. Webex offers a suite of tools including screen sharing, virtual backgrounds, breakout rooms, real-time captions, and … Incentivized Helpful? Verified User Chose Webex Meetings Webex is really good with video and audio quality. However, like mentioned before, I haven't seen an option to pin the participant window. Also, there is no focus on content option that is available in Microsoft Teams. Third, the floating video panel blocks the content when … Incentivized Helpful? Verified User Chose Webex Meetings We originally used Skype for Business / Lync and evaluated Webex Meetings and Webex Meetings offered much improved functionality for screen sharing and phone and video conferencing. Eventually we dropped Webex Meetings for Teams because Teams had better integration with M365 … Incentivized Helpful? Verified User Chose Webex Meetings Webex Meetings has become the standard for Business solutions. All others are lower in their solution offering. Cisco is improving Webex Meetings day by day. It is the best solution for video, Incentivized Helpful? Verified User Chose Webex Meetings Webex Meetings offers robust security features like end-to-end encryption and compliance with industry regulations such as HIPAA, GDPR etc. Webex Meetings also provides advanced integrations with Cisco hardware. Webex Meetings is often preferred for large meetings or … Incentivized Helpful? Verified User Chose Webex Meetings I would say that Webex is very strong when it comes video conferencing and virtual events. Microsoft Teams is ideal for team collaboration, integration with Microsoft 365, and a unified platform for communication and collaboration. Skype for Business was historically very good … Incentivized Helpful? Verified User Chose Webex Meetings Webex has better integration with voice, chat, and video. It's a one-stop communication hub. Teams can't handle softphone capabilities. Skype didn't do video chat well. Teams is a little disjointed between the chats, which I do often, and the meetings, which I do rarely. Teams … Incentivized Helpful? Duane McAlpine IT Projects Engineer in Information Technology at Breville (Food & Beverages, 1001-5000 employees) Chose Webex Meetings Was the easiest to deploy in a tight deadline to al our uses Incentivized Helpful? Ali Arefazad, MBA Business Consultant in Marketing at Kora Renovation (Construction, 11-50 employees) Chose Webex Meetings Webes is easier to use. All people inside and outside the company that used it were happy and shared their positive feedback. It needs less space on computers and doesn't make the computer slow. Customer service were outstanding and the whole experience was pleasant and … Incentivized Helpful? Verified User Chose Webex Meetings easy to use. less integration issues and user friendly interface Incentivized Helpful? Verified User Chose Webex Meetings Selecting Webex was mainly because our external stakeholders were using it and not the other tools which we had for internal collaboration. To be honest, there isn't much to separate Webex from other tools for the simple reason that all of these tools have similar … Incentivized Helpful? Verified User Chose Webex Meetings Microsoft Teams is integrated with our business email, which makes it more convenient for internal calls/meetings. A big proponent of this is always having the status of our coworkers and MS teams can assist in scheduling meetings when the invitees are available. However if we … Incentivized Helpful? Stacey Purdy Lead IT Solutions Systems Integrator in Information Technology at Memphis Communications Corporation (Business Supplies & Equipment, 51-200 employees) Chose Webex Meetings Webex Meetings is superior to each of the other products we tried because of its better security, ease of use, and quality of audio and video. We have been using Webex Meetings for 2 years, and now when a vendor or client sends a meeting invite from another platform, it is … Incentivized Helpful? Daniel Meyer Founder & CEO in Corporate at Under A Tree, Inc. (Non-profit Organization Management, 1-10 employees) Chose Webex Meetings Initially, Webex was the most reliable, secure, and feature-rich option on the market when we started our online schools 12 years ago. Skype was much more of a social platform (prior to Skype Business) and we wanted to communicate to potential school partners and parents that … Incentivized Helpful? Verified User Chose Webex Meetings Webex is easy to manage. It gives immense quality compared to other online meeting apps. It doesn’t crash often. Very good support from the Cisco Webex team. Able to configure both SIP and h323 protocols. Its integration with VIdeo conferencing devices is easy and they provide … Incentivized Helpful? Verified User Chose Webex Meetings It depends on the companies and situation. I can use all of them, they're almost all the same... Webex seems a little bit old-style to me anyway. Incentivized Helpful? Verified User Chose Webex Meetings Webex definitely stacks up against the competition with a little bit of a faster interface and a bit more of a nicer Meeting style and meeting window. Webex is also universally accepted especially with big banks So you have less to worry about when it comes to knowing if they … Incentivized Helpful? faith kelsie Information Technology Support Specialist in Information Technology at Plannettech Investors Limited (Computer Software, 5001-10,000 employees) Chose Webex Meetings Webex is very fast in integration with other software. It is very fast in delivering both video and audio information. Navigation is easy. Incentivized Helpful? Raheel Zubair Hashmi Unified Communications Consultant in Information Technology at Public Investment Fund (PIF) (Government Administration, 1001-5000 employees) Chose Webex Meetings You can simply say that combining all features and putting [them] in once the suite is Cisco Webex Incentivized Helpful? Verified User Chose Webex Meetings Webex has a great functional scope; albeit, some are difficult to use. Webex seems to work more reliably especially for international attendees to meetings and local access numbers are readily available. Seeing a person's body language can be helpful in many situations. Incentivized Helpful? Harsha Sainath K Senior Hardware Engineer in Engineering at Cisco Systems (Telecommunications, 10,001+ employees) Chose Webex Meetings Presently using Microsoft Teams. I personally feel WebEx meetings are more value for money and experience rich. Incentivized Helpful? Verified User Chose Webex Meetings Webex [Meetings] is user [friendly] and quick when compared to Skype, and Webex [Meetings] has more options when compared to Skype. Incentivized Helpful? Kenan BOZDAG Senior Lead Engineer in Information Technology at ASELSAN INC. (Defense & Space, 5001-10,000 employees) Chose Webex Meetings We used CWMS (on-prem), Skype for Business (on-prem), Microsoft Teams, Webex Teams. We continue to use it. Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Skype for Business / Lync (discontinued)

Webex Meetings

Comparison of Performance & Compatibility of Online Events Software features of Skype for Business / Lync (discontinued) and Webex Meetings
Feature	Skype for Business / Lync (discontinued) 8.0 195 Ratings	Webex Meetings 8.3 790 Ratings
High quality audio	9.1191 Ratings	8.5784 Ratings
High quality video	9.0185 Ratings	8.5777 Ratings
Low bandwidth requirements	5.0181 Ratings	7.8747 Ratings
Mobile support	9.0146 Ratings	8.2712 Ratings

Comparison of Screen Sharing features of Skype for Business / Lync (discontinued) and Webex Meetings
Feature	Skype for Business / Lync (discontinued) 7.0 191 Ratings	Webex Meetings 8.3 779 Ratings
Desktop sharing	9.0191 Ratings	8.5777 Ratings
Whiteboards	5.0120 Ratings	8.1677 Ratings

Comparison of Online Meetings / Events features of Skype for Business / Lync (discontinued) and Webex Meetings
Feature	Skype for Business / Lync (discontinued) 9.3 188 Ratings	Webex Meetings 8.1 788 Ratings
Calendar integration	10.0174 Ratings	8.3746 Ratings
Meeting initiation	9.5182 Ratings	8.4774 Ratings
Integrates with social media	8.182 Ratings	7.3320 Ratings
Record meetings / events	9.0143 Ratings	8.5737 Ratings
Slideshows	10.0115 Ratings	8.0668 Ratings

Comparison of Online Events Collaboration features of Skype for Business / Lync (discontinued) and Webex Meetings
Feature	Skype for Business / Lync (discontinued) 7.5 173 Ratings	Webex Meetings 8.4 747 Ratings
Live chat	8.5171 Ratings	8.6725 Ratings
Audience polling	7.094 Ratings	8.5646 Ratings
Q&A	7.094 Ratings	8.2651 Ratings

Comparison of Online Events Security features of Skype for Business / Lync (discontinued) and Webex Meetings
Feature	Skype for Business / Lync (discontinued) 6.8 156 Ratings	Webex Meetings 8.5 739 Ratings
User authentication	9.0142 Ratings	8.2691 Ratings
Participant roles & permissions	8.5148 Ratings	8.4721 Ratings
Confidential attendee list	3.0109 Ratings	8.8431 Ratings

Comparison of VoIP system collaboration features of Skype for Business / Lync (discontinued) and Webex Meetings
Feature	Skype for Business / Lync (discontinued) 7.8 1 Ratings	Webex Meetings - Ratings
Video conferencing	7.01 Ratings	00 Ratings
Audio conferencing	8.01 Ratings	00 Ratings
Video screen sharing	8.01 Ratings	00 Ratings
Instant messaging	8.01 Ratings	00 Ratings

User Ratings
	Skype for Business / Lync (discontinued)	Webex Meetings
Likelihood to Recommend	8.4 (198 ratings)	8.4 (802 ratings)
Likelihood to Renew	9.0 (7 ratings)	5.9 (48 ratings)
Usability	9.0 (14 ratings)	7.8 (106 ratings)
Availability	- (0 ratings)	9.0 (447 ratings)
Performance	- (0 ratings)	10.0 (422 ratings)
Support Rating	8.5 (40 ratings)	10.0 (109 ratings)
In-Person Training	- (0 ratings)	8.2 (3 ratings)
Online Training	- (0 ratings)	5.5 (3 ratings)
Implementation Rating	7.0 (2 ratings)	9.8 (16 ratings)
Configurability	- (0 ratings)	10.0 (8 ratings)
Contract Terms and Pricing Model	- (0 ratings)	7.3 (10 ratings)
Ease of integration	- (0 ratings)	10.0 (6 ratings)
Product Scalability	- (0 ratings)	10.0 (418 ratings)
Professional Services	- (0 ratings)	8.9 (9 ratings)
Vendor post-sale	- (0 ratings)	10.0 (8 ratings)
Vendor pre-sale	- (0 ratings)	10.0 (9 ratings)