Catchpoint vs. AlertSite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Catchpoint
Score 9.2 out of 10
N/A
Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business.N/A
AlertSite
Score 8.1 out of 10
N/A
AlertSite, from SmartBear Software, is a website monitoring and application performance management application offering real time alerting with root-cause analytics and robust reporting.N/A
Pricing
CatchpointAlertSite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CatchpointAlertSite
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details- White glove migration services - Annual subscription - Professional Services - Competitive Benchmarking
More Pricing Information
Community Pulse
CatchpointAlertSite
Considered Both Products
Catchpoint
Chose Catchpoint
We see limited options while adding tests on mentioned compared to CP.
Chose Catchpoint
Compare Catchpoint with the side score, Catchpoint gives us some more feasibility regarding monetary as point provides both agent based and agent less monitoring, but side to provide us some agent with monetary, so that’s the major difference between both these tools. Also …
Chose Catchpoint
Catchpoint doesn't have a feature set that is as full but can provide many similar features for much less.
Chose Catchpoint
I have not used any other product similar to Catchpoint, or we can say I never felt the need to check out other products.
Chose Catchpoint
Lightweight and efficient for Production environment monitoring
Chose Catchpoint
Datadog, Prometheus, Kibana and OpenTelemetry
Chose Catchpoint
More specialties and locations.
Chose Catchpoint
Catchpoint is great for Synthetic monitoring, alerting, general internet reporting, and fully understanding all types of data around edge services. They don't do a lot of internal tracing or application monitoring right now, but we have leveraged their Enterprise servers within …
Chose Catchpoint
Smart Bear Foglight Dynatrace CEM Catchpoint: I have used many synthetic monitoring products. Honestly, there are no big differences in features among all the products listed above or that I have used before. Probably, price and support might play big roles in selecting the …
Chose Catchpoint
In my opinion Catchpoint has not lost focus on synthetics like Dynatrace has. Catchpoint is increasing investment in its core monitoring network, while Dynatrace has shut down its backbone monitoring network.
Chose Catchpoint
Mainly was the extremely high availability across the whole world. Especially China.
Chose Catchpoint
Catchpoint as a product provides comprehensive tools to help orchestrate real-world synthetic monitoring capabilities. Coding & payload development language easy to use and manage. The user management features could use some additional features to help make managing user & …
Chose Catchpoint
Both products are similar and have similar challenges but the Dynatrace pricing model is not as competitive as Catchpoint.
Chose Catchpoint
Catchpoint offers similar capabilities with better pricing.
Chose Catchpoint
Catchpoint is the trusted solution for monitoring our application. It provides an intuitive UI create monitoring screens for all of our rest endpoints and web UI. The email alerts send out by Catchpoint are so detailed and visually clear. We were able to figure out the time of …
Chose Catchpoint
Catchpoint's node deployment, especially on the LM and mobile locations is one of the best I have seen. It helps us to debug better.
Chose Catchpoint
Primary reason was the numbers of Pops available.
Chose Catchpoint
Catchpoint offers a complete platform. You get different options of synthetic monitoring in one place, kinda what we were going after. Web Transaction, Network Tests, Mobile Tests, HTML Code, API Tests, DNS Tests, SMTP Tests, IMAP, BGP, etc. The list goes on and on. This …
Chose Catchpoint
Catchpoint meets the needs of their business better than Azure Monitor. We also got the free trial version which we didn't get in Azure network protector hence it helped us try and use the Catchpoint system and help us decide to ahead with the Catchpoint solution. Catchpoint is …
AlertSite
Chose AlertSite
Pingdom more affordable and reachable tech support
Chose AlertSite
We moved all of our services to Site24x7 after several years with AlertSite. We looked at Uptrends and Pingdom to name a few whilst evaluating options. Pingdom lacks functionality and UpTrends we found to have quite a steep learning curve. AlertSites platform and in particular …
Features
CatchpointAlertSite
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Catchpoint
-
Ratings
AlertSite
7.6
Ratings
0% below category average
Application monitoring00 Ratings8.00 Ratings
Database monitoring00 Ratings6.50 Ratings
Threshold alerts00 Ratings8.00 Ratings
Predictive capabilities00 Ratings7.00 Ratings
Application performance management console00 Ratings7.50 Ratings
Collaboration tools00 Ratings6.00 Ratings
Out-of-the box templates to monitor applications00 Ratings8.00 Ratings
Application dependency mapping and thresholding00 Ratings7.50 Ratings
Virtualization monitoring00 Ratings8.00 Ratings
Server availability and performance monitoring00 Ratings8.50 Ratings
Server usage monitoring and capacity forecasting00 Ratings8.00 Ratings
IT Asset Discovery00 Ratings7.50 Ratings
Best Alternatives
CatchpointAlertSite
Small Businesses
SolarWinds Pingdom
SolarWinds Pingdom
Score 9.7 out of 10
GitLab
GitLab
Score 8.7 out of 10
Medium-sized Companies
Cisco ThousandEyes
Cisco ThousandEyes
Score 8.9 out of 10
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.8 out of 10
Enterprises
Nexthink
Nexthink
Score 7.0 out of 10
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CatchpointAlertSite
Likelihood to Recommend
9.2
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
8.2
(0 ratings)
3.0
(0 ratings)
Usability
8.1
(0 ratings)
7.0
(0 ratings)
Support Rating
9.7
(0 ratings)
2.0
(0 ratings)
Implementation Rating
8.2
(0 ratings)
7.0
(0 ratings)
User Testimonials
CatchpointAlertSite
Likelihood to Recommend
Proactive Website and API performance testing, Synthetic monitoring, and third-party integration are where Catchpoint is best suited. Catchpoint is less appropriate in Deep Application Performance monitoring, debugging complex user journeys in real-time, Small businesses, and Mobile app performance monitoring. These are the scenarios where I find Catchpoint is well-suited and scenarios where it is less appropriate.
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AlertSite is used in our organization to monitor our website and web applications in real-time to collect the super important metrics reflecting web page load time but from the user end (E2E) and that approaches helps us to understand what our website is experiencing in real-time.
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Pros
  • Catchpoint Synthetics: We create our synthetic monitoring using catchpoint. Creating the synthetics monitors are easy and requires basic knowledge on selenium and javascript. It allows you to run the test from external(backbone) and internal enterprise nodes. The screenshot and filmstrip feature is an add-on along with various customisations. Once created, It provides a detailed insight of each request that is involved in the application flow which helps us in addressing the issue at the request level.
  • Catchpoint API Test: This is another kind of test which we have explored in our organisation. This has helped us to maintain the health check of our APIs and also we have utilised it for a variety of our use cases.
  • Catchpoint Dashboard: This is our one-stop shop for all our monitors. It has multiple widgets that displays various application performance metrics. We use this feature immensely and it is of great value to the business.
  • Catchpoint UI: It is very user friendly and with basic introduction anyone can just get started with it.
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  • What I have noticed so far is the fact that the AlertSite customer support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues and they are quick to respond and provide sufficient guidance for implementing efficiently and fixing products issues.
  • Tool has very handy and easy UI.
  • It is very well in end to end Application URL monitoring and Front page URL monitoring.
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Cons
  • The ability to monitor the Catchpoint nodes with the ability to setup a take a recovery action based on specific criteria
  • The ability to tell us when we are at X% capacity so that we better plan or budget for increasing the "capacity" of the Catchpoint nodes before we get to an overloaded state. The capacity utilization graph is not a reliable indicator for this metric. How can the capacity utilization rate get above 100%, it does not make sense
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  • Support is inconsistent at times in terms of quality and response.
  • Monitoring locations would have issues.
  • Dashboard would go unavailable at times or lag behind.
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Likelihood to Renew
we are heavily dependent catchpoint system for the following functions * Detect end-user availability/performance-related problems * Ensures
service level objectives (SLO) are met, that prevents service level
agreement (SLA) breaches * Identify and understand the cause of any
network connectivity or application level issue * Improves the
availability and response time service levels
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Reviewing other cost saving options
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Usability
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
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Pretty good product only issue was cost
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Support Rating
The customer support is fantastic as they keep you updated and follow up even though we may not even follow up. Make sure they send a communication so that we remain updated. They value engineers who will get on a call with you to understand any requirement we have on any test, and they bring in the best developers on call.
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I've been unable to contact support after several attempts.
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Implementation Rating
very easy to implement as the product is user-friendly
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No answers on this topic
Alternatives Considered
Datadog is good, but more expensive. New Relic is good but does not provide the same features as Catchpoint does. Checkly is good, but Catchpoint offers different frameworks to create synthetic tests, which is preferable to my engineering team.
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We moved all of our services to Site24x7 after several years with AlertSite. We looked at Uptrends and Pingdom to name a few whilst evaluating options. Pingdom lacks functionality and Uptrends we found to have quite a steep learning curve. AlertSites platform and in particular the Deja-Click recorder is a standout tool against the other platforms. Sadly the upscaling costs of multi-location transactions can quickly add up.
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Return on Investment
  • Catchpoint points based licensing for public hosted nodes is complicated and unpredictable in points required.
  • Catchpoint lacks AI powered anomaly detection and automated remediation. This gap means more manual triage and slower MTTR during incidents.
  • The advanced 360 degree blackbox monitoring is enabling us to monitor the APIs, UI and proactively gain insights into the application behavior and performance before customer is impacted.
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  • AlertSite helps us capture website failures, this helps us to provide 100% uptime as promised with clients.
  • We observed issues from AlertSite many times but their support is fast and helpful.
  • It needs improvement to avoid false alerting as it wastes the time of the support person and can cause a business impact.
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ScreenShots