AlertSite vs. vRealize Operations (discontinued)

AlertSite is used in our organization to monitor our website and web applications in real-time to collect the super important metrics reflecting web page load time but from the user end (E2E) and that approaches helps us to understand what our website is experiencing in real-time.

Incentivized

With the introduction of API-based event alerts, there is no need for a proxy, which is a good option. Its ability to manage infra on a real-time basis is a good option that helps monitor, administer and troubleshoot virtual machines.

Incentivized

• What I have noticed so far is the fact that the AlertSite customer support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues and they are quick to respond and provide sufficient guidance for implementing efficiently and fixing products issues.
• Tool has very handy and easy UI.
• It is very well in end to end Application URL monitoring and Front page URL monitoring.

Incentivized

• Troubleshooting Workbench to work on multiple data at one place.
• Datacenter Resources/ Cost Optimization Suggestions.
• Centralized Management between on-premises and cloud resources.
• Customized management packs.

Incentivized

• Support is inconsistent at times in terms of quality and response.
• Monitoring locations would have issues.
• Dashboard would go unavailable at times or lag behind.

Incentivized

• If we can integrate it with other products, then it will be quite useful. Integration with some network devices and storage devices would be useful.
• It basically supports the system with big-size VM disks; it should be made available to support other devices and hardware as well.
• They may also need to improve on complex configuration.

Incentivized

Reviewing other cost saving options

Incentivized

Pretty good product only issue was cost

Incentivized

It has a good GUI to monitor real-time logs for cloud applications. This is quite a useful tool and preferred over most of the competitive applications in the market.

Incentivized

I've been unable to contact support after several attempts.

Incentivized

The support is pretty good however some of the KB articles still reference different versions of the product so it can be hard to find answers to common questions

Incentivized

We moved all of our services to Site24x7 after several years with AlertSite. We looked at Uptrends and Pingdom to name a few whilst evaluating options. Pingdom lacks functionality and Uptrends we found to have quite a steep learning curve. AlertSites platform and in particular the Deja-Click recorder is a standout tool against the other platforms. Sadly the upscaling costs of multi-location transactions can quickly add up.

Incentivized

We are a VMware shop and need monitoring from VMware. Also, I am not the decision maker here. I believe because of being a VMware shop we choose VRO and also may be my company got a great deal. I like this product although there is a lot of stuff to improve

Incentivized

• AlertSite helps us capture website failures, this helps us to provide 100% uptime as promised with clients.
• We observed issues from AlertSite many times but their support is fast and helpful.
• It needs improvement to avoid false alerting as it wastes the time of the support person and can cause a business impact.

Incentivized

• We believe that the ability to preplan deployments with vRealize has proven its return on investments.
• Our troubleshooting time has been reduced with vrealize because its constantly collecting performance data. typically vrealize will tell us cause of fault before we can determine it ourselves.

Incentivized