TrustRadius

Mailshake vs. Smartlead.ai

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mailshake
Score 9.5 out of 10
N/A
Mailshake is a suite of tools for teams sending sales emails, including pre-written emails, follow-up scheduling and send controls, merge fields and customization / personalization, in-built monitoring, and both an API and Zapier integrations, notably with Gmail and Google Suite.
$50
per month
Smartlead.ai
Score 0.0 out of 10
N/A
A solution to scale cold email outreach featuring unlimited mailboxes, unlimited warmups, deliverability-focused infrastructure, and a unibox to handle the revenue cycle.
$39
per month 2000 active Leads & 6000 Emails per month
Pricing
MailshakeSmartlead.ai
Editions & Modules
Email Outreach
$50.00
per month
Sales Engagement
$99.00
per month
Basic
$39
per month 2000 active Leads & 6000 Emails per month
Pro
$94
per month 30000 active Leads & 150000 Emails per month
Custom
starting at $174
per month upto 12M Active Lead Credits
Offerings
Pricing Offerings
MailshakeSmartlead.ai
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Discount of up to 17% available for annual billing.
More Pricing Information
Community Pulse
MailshakeSmartlead.ai
Considered Both Products
Mailshake
Verified User
Anonymous
Chose Mailshake
You can use Mailchimp or SendGrid for similar use, with Mailchimp the email automation is limited, and SendGrid holds up quite well. However, Mailshake is strictly designed and well equipped for email outreach and unusually cold emails, and its usability is second to none.
Verified User
Anonymous
Chose Mailshake
For more advanced email campaigns, I use ActiveCampaign and the email sending provider because it gives more control and options related to the drip rules. Besides that, for simple campaigns that need to be followed up in a great, quick, and simple way, Mailshake is perfect …
Chose Mailshake
These tools are undoubtedly reputable products that are used by millions of users. However, for the goal of lead generation by cold emailing, Mailshake shines by its genius approach of highest possible personalization of the messages. We see incredible results with every …
Frank Hunt | TrustRadius Reviewer
Frank Hunt
Business Development Manager
Chose Mailshake
While MailChimp is an established email marketing platform, it is more suitable for jobs like sending out email newsletters or welcome messages.
Mailshake is a niche product that shines in cold email and drip campaigns that are highly personalized for each recipient. However, it …
Gary Shouldis | TrustRadius Reviewer
Gary Shouldis
Founder & CEO
Chose Mailshake
We looked at several email marketing solutions to find a solution for our email outreach campaign but decided to go with Mailshake because of it's deep focus on email outreach, ease of use and pricing. Mailshake also integrates well with other software via Zapier so we did not …
Smartlead.ai

No answer on this topic

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User Ratings
MailshakeSmartlead.ai
Likelihood to Recommend
9.0
(0 ratings)
-
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
Support Rating
7.8
(0 ratings)
-
(0 ratings)
User Testimonials
MailshakeSmartlead.ai
Likelihood to Recommend
Mailshake is great for cold prospecting and drip email campaigns. I do not think Mailshake is well-suited for hyper-personalized one-to-one emailing.
Verified User
Anonymous
Read full review
No answers on this topic
Pros
  • Saving time by sending pre-defined follow up messages to those who do not open the email or respond.
  • Great detailed stats in the dashboard.
  • Integration with CRM for automatic import of leads.
  • Great deliverability of emails with G Suite integration.
Michael Brennan | TrustRadius Reviewer
Read full review
No answers on this topic
Cons
  • Mailshake works only with Gmail/G Suite accounts.
  • The only option for customizing emails is in the CSV file. It would be great if there were a feature in the tool for this.
  • Missing starts about the total number of opens of an email (it is only tracked once).
Frank Hunt | TrustRadius Reviewer
Frank Hunt
Business Development Manager
Read full review
No answers on this topic
Usability
I found it pretty good - we were able to put email templates and campaigns together almost immediately. The reason I gave it an 8 is because if you want to edit those templates, the saving and making sure they were part of the campaigns was a little tricky and not intuitive.
Jessica Otero | TrustRadius Reviewer
Jessica Otero
Marketing Director
Read full review
No answers on this topic
Support Rating
Quick support. They offer very extensive and detailed tutorials on how to use the tool, as well as how to succeed in sending emails the right way. It probably reduces the number of support tickets and general support needs. The videos make it very easy to use their solutions. Great way to educate new clients.
Verified User
Anonymous
Read full review
No answers on this topic
Alternatives Considered
You can use Mailchimp or SendGrid for similar use, with Mailchimp the email automation is limited, and SendGrid holds up quite well. However, Mailshake is strictly designed and well equipped for email outreach and unusually cold emails, and its usability is second to none.
Verified User
Anonymous
Read full review
No answers on this topic
Return on Investment
  • I'd say it was a net negative for us because the initiative did not lead to sales for us. It was probably HOW we were using it, and not the fault of the product itself. If you have luck with cold emails, and just need a new platform, Mailshake could be a great, and inexpensive option. Our loss was mostly employee time, and learning what doesn't work for us is a positive in the end.
Jessica Otero | TrustRadius Reviewer
Jessica Otero
Marketing Director
Read full review
No answers on this topic
ScreenShots