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Smartsupp vs. Velaro Live Chat

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Smartsupp

    Score9.3 out of 10
    N/ACzech company Smartsupp offers a live chat tool with a free version. The paid versions include visitor tracking and recording, and agent performance statistics.

    $20

    per month

    Velaro Live Chat

    Score9 out of 10
    N/AVelaro Live Chat is software that can conform to the user’s company (or website) branding.  The vendor says that this live chat software is designed to be easy to implement and customize. It integrates with CRMs, ecommerce platforms; help desk software solutions, Google apps and other communication tools (e.g. Vonage). This solution also includes a customer success program to assist customers from implementation through mastery of the more advanced features.N/A
    Pricing
    SmartsuppVelaro Live Chat
    Editions & Modules
    Ultimate
    $239
    per month
    Standard
    starting at $20
    per month 100 to 200 live chat conversations per month
    Pro
    starting at $30
    per month 100 to 800 live chat conversations per month
    No answers on this topic
    Offerings
    Pricing Offerings
    SmartsuppVelaro Live Chat
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual pricing.
    More Pricing Information
    Features
    SmartsuppVelaro Live Chat
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Smartsupp and Velaro Live Chat
    Feature
    Smartsupp
    8.2
    7 Ratings
    Velaro Live Chat
    -
    Ratings
    Chat history and transcripts8.27 Ratings00 Ratings
    Chat reporting8.57 Ratings00 Ratings
    Chat and web analytics7.97 Ratings00 Ratings
    User Ratings
    SmartsuppVelaro Live Chat
    Likelihood to Recommend
    7.9
    (7 ratings)
    -
    (0 ratings)
    Usability
    8.1
    (7 ratings)
    -
    (0 ratings)