SmartVault vs. SugarSync

I would not recommend it

As with all file sharing, remote teams - the combination of being able to work alongside colleagues - or remotely (including "on a plane" / without Internet) - but always have your files saved locally makes it very easy to adopt.

Incentivized

• Easy navigation
• Email notifications
• Document previews

• Excellent transfer speed.
• Able to synchronize multiple disjoint folders.
• Excellent retention of deleted files. They can be restored by using their web interface.

• They have cut back on support as have many SaaS companies recently.
• The documentation can sometimes be a little difficult to follow.

Incentivized

• It’s a subtle but important difference in how it works because we have to manage the process a little bit more but it also means also SugarSync can possibly fit better into
• your productivity work style, especially if you’ve got a really good system of file
• management, stuff that you already use whereas in Dropbox, if you have a file system, management system you already use and you want to share those files, you have to move them into Dropbox which might break your system
• SugarSync requires just a little bit more forethought.

Incentivized

1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse

Reaching someone is more difficult than it should be. Also, they don't take possession of known issues always suggesting it is a local PC issue in initial conversations. That, of course, can be frustrating for the end-user.

Incentivized

Customer service is amazing, they are always fast to respond and very helpful.

Incentivized

Our due diligence on this application was a bit week. We read the reviews on its closet competition (Sharefile) but did not actually enter into a trial with them. We would definitely suggest that potential subscribers do so.

Incentivized

SugarSync has solid security. It uses AES 256-cycle to scramble your records extremely still and the TLS show to get them coming. I can open the actual document and I can work on it, save it, and now it’s the same on my notebook as it is in the sync in the Cloud and here on my desktop. So it works very simply and effectively from that perspective. Before I finish though, I do want to show you mobile access because mobile access is increasingly important for all of these different services that we’re talking about. For SugarSync, having access to our iPhone, iPad, or our Android device is also crucial. So here we see my iPhone is up and I’m going to go into my Productivity tab here

Incentivized

• Expensive product but the ROI is still excellent.
• Can't see how any accounting firm could get by without it.

Incentivized

• I've used it for 9 years, so the impact is definitely positive. It has enabled me to always feel confident that I won't lose my data.
• At times when I have accidentally saved-over rather than saved-as, the versioning tool allows me to quickly find the old version and recover it.
• The mobile application makes my data available to me at all times - increasing my ability to do business from anywhere.

Incentivized