SmileBack vs. Stamped
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
SmileBack | Score10 out of 10 | N/A | SmileBack is a customer feedback system designed for MSPs and helpdesks and focused exclusively on customer satisfaction, from ConnectWise. Their CSAT, NPS and reporting toolsare designed to empower users to drive businesses by making feedback abundant and actionable. With knowledge that customer satisfaction is the #1-indicator of success for MSPs and helpdesks, SmileBack boasts expertise in the space. They state their products will not only dramatically increase the amount of… | N/A |
Stamped | Score7.2 out of 10 | N/A | Stamped is a consumer rating and review collection application supporting small businesses and enterprises with consumer correspondence and review forms, incentives for reviews, social sharing, reviews with photos, profanity filter, and other more advanced features. Stamped is free to individuals seeking basic features (e.g. review email scheduling, bulk send, etc.) and available with more advanced features (e.g. Net Promoter Score, Instagram shoppable gallery, etc) on their paid plans. | $23 per month |
| SmileBack | Stamped | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | 20% discount for annual pricing. | ||||||||||||||
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| SmileBack | Stamped | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 10.0 |
| Usability | 10.0 | - |
| Support Rating | 9.3 | 9.1 |