Infobip vs. SMSCountry

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Infobip
Score 8.9 out of 10
N/A
Infobip headquartered in London offers a CPaaS designed to bridge IT and Telecoms, powering enterprises with omnichannel communication and user authentication options for a global user base.N/A
SMSCountry
Score 0.0 out of 10
N/A
SMSCountry is used to send secure OTPs, alerts, promotions, or updates via SMS, voice or WhatsApp that get delivered in seconds. When sending messages with SMSCountry, messages can be personalised so customers feel the sender knows them. SMSCountry can be used: As a web-based bulk SMS platform on a mobile phone and desktop. Integrated into an application through its SMS API. From an Excel sheet or CRM with plugin to send…N/A
Pricing
InfobipSMSCountry
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
InfobipSMSCountry
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
InfobipSMSCountry
Best Alternatives
InfobipSMSCountry
Small Businesses
Telegram
Telegram
Score 9.1 out of 10
Telegram
Telegram
Score 9.1 out of 10
Medium-sized Companies
Telegram
Telegram
Score 9.1 out of 10
Telegram
Telegram
Score 9.1 out of 10
Enterprises
Telegram
Telegram
Score 9.1 out of 10
Telegram
Telegram
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
InfobipSMSCountry
Likelihood to Recommend
8.0
(2 ratings)
-
(0 ratings)
Likelihood to Renew
8.0
(1 ratings)
-
(0 ratings)
Usability
7.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
InfobipSMSCountry
Likelihood to Recommend
Infobip
OpenMarket is well suited to support enterprise SMS at scale, with a wholesale and flexible solution. Their provisioning team is great in terms of response time, and support for their products is deeply rooted in industry and technological understanding of SMS. OpenMarket would not be well suited for small companies just starting to test the waters with SMS in a low barrier way.
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Telebu Communications
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Pros
Infobip
  • Trans SMS
  • WhatsApp for Business
  • Marketing automation
  • Dashboards
  • Great Customer Success team
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Telebu Communications
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Cons
Infobip
  • OpenMarket does most things well. One thing they are missing is MMS capabilities on text enabled long numbers.
  • The portal for entering shortcode program briefs is kind of clunky, it would be nice is account managers took the Word document and imported it into the tool for clients.
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Telebu Communications
No answers on this topic
Likelihood to Renew
Infobip
Best customer success team. Newer channels to reach customers are quickly worked upon and implemented faster. Transparency with billing
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Telebu Communications
No answers on this topic
Usability
Infobip
Infobip gradually introduces things sometimes which is difficult to implement
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Telebu Communications
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Support Rating
Infobip
- always available to provide support - don't have to raise tickets which goes in constant loop of not getting answered
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Telebu Communications
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Implementation Rating
Infobip
A strong roadmap involving key stakeholders can help move things faster. Be clear with volume commitments for delivery channels.
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Telebu Communications
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Alternatives Considered
Infobip
As a top tier aggregator, OpenMarket requires contracts to utilize their services, whereas other SaaS providers allow users to signup and start sending within a shorter amount of time. The benefit of using OpenMarket is the relationship, and the SLAs in availability they maintain. Other aggregators offer equal levels of service, so there are other shops in town selling the same thing with the same reliability.
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Telebu Communications
No answers on this topic
Return on Investment
Infobip
  • OpenMarket has had a positive effect on our business in terms of providing a low-cost bulk SMS and MMS solution.
  • We are able to provide enterprise level SMS services in a reliable and cost-effective way.
  • Our business objective to have high availability, and connections with top tier aggregators is supported by our relationship with OpenMarket.
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Telebu Communications
No answers on this topic
ScreenShots

SMSCountry Screenshots

Screenshot of Features of SMSCountryScreenshot of Compose customized SMS for bulk SMS campaignScreenshot of Detailed reports of SMS CampaignScreenshot of Use template for ease of use