iCIMS Talent Cloud vs. Snagajob (Snag)

Integrates well with other HR systems like Oracle, SAP, and Workday. The profile creation process is very generic meaning it doesn't work well with all systems. It would be nice if they had a custom setting depending on the target HR system and the ability to save partial data entered and provision to complete at a later time. Follow up emails on workflows. Customer support is great.

Incentivized

Peoplematter is a great solution for companies who want to save time and money on the onboarding process. It is a very simple solution that will really aid your managers and HR with their daily duties. It provides relief by ensuring the W4 and I9 are filled out accurately, plus additional onboarding items. It integrates with job boards making posting jobs a breeze. It has great reporting functions to help track where your new hires are coming from, turnover, assessments scores, etc. Honestly, I feel PeopleMatter's Price Point makes this product valuable to any size company or business

• Configuration - we are able to configure it to meet our business needs.
• User friendly - I feel it is easy to use and we are able to roll it out with minimal training for our field
• System availability - we have limited to almost no issues with the system being slow or not available during business hours.

Incentivized

• The assessments in the Hire module allow managers and supervisors to choose from applicants who are suited for our line of work.
• The onboarding process allows our company to avoid costly printing of hiring packets.
• The Learn module allows us to reach all of our associates with the same material at one time, which allows consistency throughout our stores.

• Support model - there has been a decrease in the service, we already addressed it and hopefully, it will improve
• Configuration flexibility - there are minor things that we could easily change but for some reason, it is available only for vendor

Incentivized

• Messaging candidates options are limited. There are pre-written questions if you want to use them, but I cannot change them or figure out how to change them.
• To schedule an interview I only have 140 characters to leave a note to the candidate.
• The "My Team" features are not useful to my company at all.
• There used to be a search candidate function, but it was limited. It has been removed from the site.

Incentivized

I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.

Incentivized

I would definitely renew our use of PeopleMatter, because it would not be beneficial or cost effective for us to go back to doing it in house. If they are willing to listen to our needs and wants and update the program for the better on a regular basis why would you. I feel like we got in on the ground floor and we are evolving with them

We just love iCIMS. Our hiring managers love iCIMS. I give it a 9 because some hiring managers do not have to use it as regularly and need reminders on what to do. It really improved our experience with our ATS overall and I wouldn't want to work in any other system in my job.

Incentivized

It's a cleanly designed and easy to use website.

Incentivized

There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.

Incentivized

We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.

Incentivized

Let me begin by saying the implementation phase was PHENOMENAL! Katie was our support manager and she was outstanding. The process was cumbersome and time-consuming, but she was outstanding and knowledgeable. That process gets a 9/10 for sure. However, between multiple account manager changes (and no notification) and being promised functionality that doesn't exist, and not hearing back when we reach out to support or open a ticket, the process has been really disappointing since implementation. We do have a new rep who has reached out to introduce himself, and we are optimistic that our experience will improve considerably after that meeting.

Incentivized

The account reps were easily reachable. I have made different types of recommendation, especially about the communication part. There are videos and a help center with fairly quick response times. I can easily update my career site, and they even have a text to hire option. I have not used that yet, but we are discussing it.

Incentivized

I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.

Things went smoothly

I would just say make sure you really think about how you are setting up the product. Are you using the roles correctly? Can we automate any processes

The difference between iCIMS Talent Cloud and Salesforce is night and day. We were stuck in the stone age of applicant tracking and metrics. iCIMS has given us the freedom to do with our data as we see useful for us. We are also able to integrate to current HCM/HRIS very easily and effectively.

Incentivized

PeopleMatter was selected primarily to support the store environment, and it does an excellent job in that space. It was chosen over other vendors for its easy to use, intuitive interface that really meets the needs of the manager in a retail store. The system helps managers select the best talent that has completed a validated assessment, improving the quality of talent in our stores.

iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.

Incentivized

• It makes it so much easier to keep the recruit engaged and informed about what is going on in the process.
• I can speak to multiple people at one time which saves me time in the long run
• I can keep a record of every time I have had a conversation with a recruit and what was said in those conversations.

Incentivized

• The ROI on using PeopleMatter is amazing when I consider the amount of paper saved, time saved, and not to mention the fact that using these services prevented our company from having to hire an assistant to help take care of the large amounts of paper work that come through our office.