TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SnapEngage

    Score7.5 out of 10
    N/ASnapEngage can be installed on any website and is designed for companies of any size. Sales and Support teams can chat with company website visitors while they browse and offer assistance in real time. This solution includes a "Call Me" feature to incorporate voice and text communication in one bundle. SnapEngage's real-time integration with CRM platforms and Help Desk automatically creates new leads or support cases when visitors request help from the company website. Chat transcripts are…

    $60

    per month

    tawk.to

    Score8.2 out of 10
    N/ATawk.to headquartered in Las Vegas offers a live chat tool, allowing users to monitor and chat with the visitors on a website, within a mobile app or from a customizable chat page.N/A
    Pricing
    SnapEngagetawk.to
    Editions & Modules
    Business
    60/month
    includes 4 agents licenses
    Plus
    140/month
    includes 8 agent licenses, premium integrations
    Premier
    420/month
    includes 16 agent licenses, premium integrations, advanced features
    No answers on this topic
    Offerings
    Pricing Offerings
    SnapEngagetawk.to
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsEnterprise plans are also available and are custom tailored to the business' specific needs.—
    More Pricing Information
    Features
    SnapEngagetawk.to
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of SnapEngage and tawk.to
    Feature
    SnapEngage
    -
    Ratings
    tawk.to
    10.0
    1 Ratings
    Chat history and transcripts00 Ratings10.01 Ratings
    Chat reporting00 Ratings10.01 Ratings
    Chat and web analytics00 Ratings10.01 Ratings
    User Ratings
    SnapEngagetawk.to
    Likelihood to Recommend
    7.5
    (13 ratings)
    8.0
    (6 ratings)
    Likelihood to Renew
    9.0
    (4 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    5.0
    (1 ratings)
    -
    (0 ratings)