TrustRadius: an HG Insights company

SnapEngage vs. Userlike

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SnapEngage

    Score7.5 out of 10
    N/ASnapEngage can be installed on any website and is designed for companies of any size. Sales and Support teams can chat with company website visitors while they browse and offer assistance in real time. This solution includes a "Call Me" feature to incorporate voice and text communication in one bundle. SnapEngage's real-time integration with CRM platforms and Help Desk automatically creates new leads or support cases when visitors request help from the company website. Chat transcripts are…

    $60

    per month

    Userlike

    Score8.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    Userlike is software for live chat and customer messaging that gives businesses a central inbox for messages from various channels like Website-Chat, WhatsApp, Facebook Messenger, Instagram, and SMS. To generate more leads, its Website Messenger offers features like canned messages, file sharing, voice messages and video calls including screen sharing. Their solution also allows creating AI chatbots, smart FAQ pages and interactive contact forms to automate customer…

    $37

    per month

    Pricing
    SnapEngageUserlike
    Editions & Modules
    Business
    60/month
    includes 4 agents licenses
    Plus
    140/month
    includes 8 agent licenses, premium integrations
    Premier
    420/month
    includes 16 agent licenses, premium integrations, advanced features
    Free
    $0
    1 Operator, 1 Chat Widget, unlimited chats
    Team
    $90
    per month
    Corporate
    $290
    per month
    Flex
    upon request
    per month
    Offerings
    Pricing Offerings
    SnapEngageUserlike
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsEnterprise plans are also available and are custom tailored to the business' specific needs.Userlike has a Freemium business model. You don't need to enter your billing info to register. Once you register, you get 14 days of trial to test the Premium version, after which your account automatically switches to Free. You can then choose to upgrade to Premium, or continue rolling with the Free version.
    More Pricing Information
    User Ratings
    SnapEngageUserlike
    Likelihood to Recommend
    7.5
    (13 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.0
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (1 ratings)
    -
    (0 ratings)