Snapfix vs. Spiceworks Cloud Help Desk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Snapfix | N/A | Enterprise companies (1,001+ employees) | Snapfix is designed to help professionals manage and maintain buildings, facilities and equipment. The mobile and web-bsed platform manages tasks to keep users' teams organised and efficient. See a problem like a broken bulb. Take a photo which generates a task. Assign the task to the appropriate colleague to fix it. A simple red, yellow and green (traffic light!) system allows users track progress of each issue with full audit capability. Snapfix has been designed for… | $99 per month |
 Spiceworks Cloud Help Desk | Score6.8 out of 10 | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. | $0 (free for 1-5 Seats) |
| Snapfix | Spiceworks Cloud Help Desk | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | $299 one-time fee per installation | No setup fee | ||||||||||||||
| Additional Details | Snapfix offers a 14-day free trial for new users, after which the software is available across 3 pricing tiers. Pricing and functionality - outlined below. Professional: $99/month or $999 paid annually for up to 10 users and unlimited tasks Business: $199/month or $1,999 paid annually for up to 15 users and unlimited tasks Please contact Snapfix for Enterprise pricing plan with unlimited users and tasks. Special offers available for non-profit & education. | — | ||||||||||||||
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| Snapfix | Spiceworks Cloud Help Desk | |
|---|---|---|
| Likelihood to Recommend | - | 10.0 |
| Likelihood to Renew | - | 10.0 |
| Usability | - | 9.0 |
| Availability | - | 10.0 |
| Performance | - | 8.0 |
| Support Rating | - | 8.7 |
| Implementation Rating | - | 10.0 |
| Product Scalability | - | 10.0 |