Snapfix vs. TOPdesk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Snapfix | N/A | Enterprise companies (1,001+ employees) | Snapfix is designed to help professionals manage and maintain buildings, facilities and equipment. The mobile and web-bsed platform manages tasks to keep users' teams organised and efficient. See a problem like a broken bulb. Take a photo which generates a task. Assign the task to the appropriate colleague to fix it. A simple red, yellow and green (traffic light!) system allows users track progress of each issue with full audit capability. Snapfix has been designed for… | $99 per month |
 TOPdesk | Score8.8 out of 10 | Mid-Size Companies (51-1,000 employees) | TOPdesk is the flagship highly-modular cloud-based or installed ITSM service desk and asset management solution from the Dutch company of the same name, for enterprise companies. | $76 per month Per agent |
| Snapfix | TOPdesk | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | $299 one-time fee per installation | Optional | ||||||||||||||
| Additional Details | Snapfix offers a 14-day free trial for new users, after which the software is available across 3 pricing tiers. Pricing and functionality - outlined below. Professional: $99/month or $999 paid annually for up to 10 users and unlimited tasks Business: $199/month or $1,999 paid annually for up to 15 users and unlimited tasks Please contact Snapfix for Enterprise pricing plan with unlimited users and tasks. Special offers available for non-profit & education. | The TOPdesk license model: - Modular: Organizations purchase only the modules needed - Saas or On premise - Supports unlimited number of assets. - Service agents based. - Discount available for annual pricing. | ||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| Snapfix | TOPdesk | |
|---|---|---|
| Likelihood to Recommend | - | 8.9 |
| Likelihood to Renew | - | 9.1 |
| Usability | - | 9.0 |
| Availability | - | 9.1 |
| Performance | - | 8.1 |
| Support Rating | - | 9.1 |
| In-Person Training | - | 7.3 |
| Online Training | - | 8.0 |
| Implementation Rating | - | 9.9 |
| Configurability | - | 9.0 |
| Ease of integration | - | 6.5 |
| Product Scalability | - | 9.1 |
| Vendor post-sale | - | 9.0 |
| Vendor pre-sale | - | 9.1 |