TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SnapSurveys

    Score10 out of 10
    N/ASnap Surveys offers both Survey Software and Feedback Management Solutions, including desktop survey software, online feedback management solutions, and survey research services. Snap Surveys offers complete tools for survey design, administration, data collection, and analysis. Snap Surveys supports all survey modes, including: Online, Mobile (including iPad/iPhone/Android), Paper, Kiosk, Phone, Scanning, and Tablet PC, in any language with robust analysis and reporting capabilities,…

    $695

    per year

    SurveyMonkey

    Score8.2 out of 10
    N/ASurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.

    $99

    per month

    Pricing
    SnapSurveysSurveyMonkey
    Editions & Modules
    Online/Mobile
    $695
    per year
    Paper Scanning
    $2,395
    per year
    Paper Scanning - Perpetual License
    3,995
    Online/Mobile - Perpetual License
    5,995
    Team Advantage
    $25
    per month (billed annually) per user (starting at 3 users)
    Team Premier
    $75
    per month (billed annually) per user (starting at 3 users)
    Standard Monthly
    $99
    per month
    Individual Plan - Advantage Annual
    $468
    per year
    Individual Plan - Premier Annual
    $1,428
    per year
    Offerings
    Pricing Offerings
    SnapSurveysSurveyMonkey
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SnapSurveysSurveyMonkey
    Considered Both Products
    Snap Surveys
    Chose SnapSurveys
    It is an in between option. The options we evaluated were Qualtrics and SurveyGizmo. It's cheaper than Qualtrics and easier to design surveys than SurveyGizmo. Nonetheless it's not the worst option out there like SurveyMonkey.
    Incentivized
    Chose SnapSurveys
    I have used SurveyMonkey and Vovici. Both of these products were easier to learn and use than Snap, but they were also far less powerful.
    SurveyMonkey, Inc
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    SnapSurveysSurveyMonkey
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of SnapSurveys and SurveyMonkey
    Feature
    SnapSurveys
    8.0
    2 Ratings
    SurveyMonkey
    8.6
    72 Ratings
    Survey templates8.02 Ratings9.171 Ratings
    Themes8.02 Ratings6.764 Ratings
    Custom logo/branding8.02 Ratings10.063 Ratings
    Survey Content
    Comparison of Survey Content features of SnapSurveys and SurveyMonkey
    Feature
    SnapSurveys
    8.0
    2 Ratings
    SurveyMonkey
    8.6
    74 Ratings
    Changes to live survey8.02 Ratings7.458 Ratings
    Question design help8.02 Ratings9.168 Ratings
    Multiple question types8.02 Ratings9.174 Ratings
    Survey Logic
    Comparison of Survey Logic features of SnapSurveys and SurveyMonkey
    Feature
    SnapSurveys
    8.0
    2 Ratings
    SurveyMonkey
    8.4
    68 Ratings
    Survey logic flexibility8.02 Ratings8.468 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of SnapSurveys and SurveyMonkey
    Feature
    SnapSurveys
    8.0
    2 Ratings
    SurveyMonkey
    10.0
    74 Ratings
    Response tracking8.02 Ratings10.073 Ratings
    Data export8.02 Ratings10.070 Ratings
    Standard reports8.02 Ratings10.073 Ratings
    Custom reports8.02 Ratings10.060 Ratings
    Analytics8.02 Ratings9.961 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of SnapSurveys and SurveyMonkey
    Feature
    SnapSurveys
    8.0
    2 Ratings
    SurveyMonkey
    10.0
    63 Ratings
    Access controls8.02 Ratings10.063 Ratings
    Compliance8.02 Ratings10.054 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of SnapSurveys and SurveyMonkey
    Feature
    SnapSurveys
    8.0
    1 Ratings
    SurveyMonkey
    9.9
    44 Ratings
    Vendor-offered crowdsourcing8.01 Ratings9.929 Ratings
    Respondent restrictions8.01 Ratings10.042 Ratings
    User Ratings
    SnapSurveysSurveyMonkey
    Likelihood to Recommend
    8.0
    (8 ratings)
    10.0
    (107 ratings)
    Likelihood to Renew
    9.3
    (6 ratings)
    9.0
    (26 ratings)
    Usability
    8.0
    (2 ratings)
    9.9
    (38 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    6.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    9.4
    (35 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (2 ratings)