Socedo vs. Trustpilot

Trustpilot

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Socedo	Score 9.2 out of 10	Mid-Size Companies (51-1,000 employees)	The Socedo platform provides automated social media lead generation at scale. Sales and marketing professionals use Socedo to find leads based on a targeted social buyer persona of keywords, hashtags, location, and real-time behavior. Socedo automatically initiates engagement with leads on Twitter through a light, medium, and heavy touch approach.	$100 per month
Trustpilot	Score 5.9 out of 10	N/A	Trustpilot, headquartered in Copenhagen, offers their customer review platform to help businesses gather more online reviews and merge their online profile with feedback from their top customers and bring customer reviews to other high visibility platforms (e.g. Google).	$259 per month per domain

Pricing

Socedo

Trustpilot

Editions & Modules

Socedo: $100.00
per month

Plus: $259
per month per domain
Premium: $629
per month per domain
Advanced: $1,059
per month per domain
Enterprise: Contact for pricing

Offerings

Pricing Offerings
Socedo	Trustpilot
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

Socedo's cloud-based software as a service (SaaS) is priced on a subscription basis. The vendor offers pricing models for small, medium and larger enterprises. The rate is determined by a few factors: Number of prospects engaged with; Number of leads with corporate email addresses exported; Number of campaigns run; Integrations with CRM or Marketing Automation systems; Whether the organization utilizes the vendor's Managed Services. All packages come with a standard six months agreement. The vendor does charge a small, one-time onboarding fee.

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More Pricing Information

Community Pulse
	Socedo	Trustpilot
Considered Both Products	Socedo Russell Davies, Digital Marketing Expert Owner Chose Socedo Socedo differs from Narrow in that it requires manual approval of the accounts you wish to follow where Narrow is much more automated in its approach. Socedo also provides additional functionality that is lacking in Narrow with the automated messages that can also be A/B split … Incentivized Helpful?	Trustpilot Melissa Best Director of Digital Marketing Chose Trustpilot We also evaluated Bazaarvoice when considering adding customer reviews. Completing a tax return takes time and energy from our customers. We did not want them to fill out a lengthy questionnaire-type review. We wanted to make the review process as simple as possible. … Incentivized Helpful? Thomas Pittman Director of Marketing Chose Trustpilot Selected Trustpilot because of superior integration with the website and Google SERPS. Again, my only complaint would be Trustpilot was relatively more expensive than the other technologies. Incentivized Helpful?

Best Alternatives
	Socedo	Trustpilot
Small Businesses	Growave Score 9.7 out of 10	Growave Score 9.7 out of 10
Medium-sized Companies	Echobox Social Score 9.7 out of 10	Bazaarvoice Score 8.3 out of 10
Enterprises	Sprout Social Score 8.6 out of 10	Bazaarvoice Score 8.3 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Socedo	Trustpilot
Likelihood to Recommend	8.0 (0 ratings)	2.6 (0 ratings)
Likelihood to Renew	- (0 ratings)	8.0 (0 ratings)
Support Rating	- (0 ratings)	8.7 (0 ratings)

User Testimonials
	Socedo	Trustpilot
Likelihood to Recommend	Socedo is very well suited to B2C style businesses that want to grow their following on Twitter but in a targeted way. It is perfect for starting the conversation with those users and directing them to offers and/or gated content. Incentivized Russell Davies, Digital Marketing Expert Owner Read full review	TrustPilot cannot be trusted. They have consistently removed reviews since I started with them. At first I thought it was a one or two off situation. We recently launched an "ask for reviews" initiative and got several positive reviews and TrustPilot removed all of them, without recourse. This hurts us really badly and initiates drawn-out emails with our customers. TrustPilot is wrong about legitimate reviews and has no clean way to resolve that. They hurt our customer relationships more than helped. Isaiah McPeak COO (Chief Operating Officer) Read full review
Pros	Targeting the right Twitter followers. Connecting with Twitter followers. Engaging with your new followers. Incentivized Russell Davies, Digital Marketing Expert Owner Read full review	Their website UI allows for fluid visualizations and analysis of the review data. Their website widget integrates well with the website allowing us to display reviews dynamically. They have pretty advanced integrations with Google SERPs where you can actually have your TP review show up instead of your Google review, which can have benefits. Incentivized Thomas Pittman Director of Marketing Read full review
Cons	The dashboard can be clunky. Cost price is a little high for many. Incentivized Russell Davies, Digital Marketing Expert Owner Read full review	It would be good to have more control over invalid reviews. It would be good if buyers were required to contact the company to express their concerns before doing it on the reviews sites because many times a negative impression is caused by a misunderstanding and other potential buyers are not helped by being exposed to this misinformation. Ideally, the data could be integrated into our website easier. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	No answers on this topic	It's expensive and customer service is not the best. Incentivized Verified User Anonymous Read full review
Support Rating	No answers on this topic	I've rarely had issues and needed support. During the implementation phase we relied on their support heavily and they were very knowledgeable, responsive and helpful. Any questions I've had have been answered promptly by my account manager. They also have a great knowledgebase for self-service support. Incentivized Melissa Best Director of Digital Marketing Read full review
Alternatives Considered	Socedo differs from Narrow in that it requires manual approval of the accounts you wish to follow where Narrow is much more automated in its approach. Socedo also provides additional functionality that is lacking in Narrow with the automated messages that can also be A/B split tested. Incentivized Russell Davies, Digital Marketing Expert Owner Read full review	We also evaluated Bazaarvoice when considering adding customer reviews. Completing a tax return takes time and energy from our customers. We did not want them to fill out a lengthy questionnaire-type review. We wanted to make the review process as simple as possible. Bazaarvoice seemed to be well-suited for retail brands but not for finance. I had used Bazaarvoice at a previous employer and implementing the review stars in our Google ads was a lengthier process back then. It may have changed now. The review stars automatically appeared in our Google ads after we reached 100 reviews. Implementing Trustpilot into our tech stack was a much easier process as well. Incentivized Melissa Best Director of Digital Marketing Read full review
Return on Investment	We have grown our Twitter followers significantly. Socedo has directed a large number of our followers to our website so our traffic has increased. Incentivized Russell Davies, Digital Marketing Expert Owner Read full review	We've seen an increase in CTR and CVR while lowering our CPAs using our reviews in our display and social media ads. Integrating the star rating with our Google Ads was automatic and we saw a lift in CTR when the stars were added. We saw an uptick in traffic in from our Trustpilot review page to our website. Incentivized Melissa Best Director of Digital Marketing Read full review
ScreenShots	Socedo Screenshots