Social Data Intelligence SM2 vs. Sysomos, now part of Meltwater
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Social Data Intelligence SM2 | Score5.1 out of 10 | N/A | Social Data Intelligence is based on technology acquired with SM2, following its acquisition of Alterian in 2011. Alterian, in turn, had acquired the product from Techrigy in 2009. After SDL acquired Alterian, they divested Social Data Intelligence and SM2 in 2017. Social Data Intelligence (formerly SM2) was a listening platform that competed directly with Radian6 and Sysomos. It is used by both enterprises and PR/marketing agencies. | $400 per month |
 Sysomos, now part of Meltwater | Score9.5 out of 10 | N/A | Sysomos was a social media listening and marketing solution for content discovery, planning, publishing, moderation, and analytics. Sysomos was acquired by Meltwater, and is no longer available, but the features of the former Sysomos are now part of the Meltwater platform. | $1,000 per month |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Social Data Intelligence SM2 | Sysomos, now part of Meltwater | |
|---|---|---|
| Likelihood to Recommend | - | 7.0 |
| Likelihood to Renew | - | 6.8 |
| Usability | - | 9.0 |
| Availability | - | 8.2 |
| Performance | - | 8.5 |
| Support Rating | - | 2.0 |
| In-Person Training | - | 9.6 |
| Online Training | - | 8.0 |
| Implementation Rating | - | 10.0 |