eClincher vs. SocialPilot

If you are on a tight budget and sick of comparable options, this is the ideal solution. For an incredibly reasonable price, this can do everything I need to manage social media for a handful of mobile apps simultaneously. If you have infinite money, handle massive brands, and harbor huge expectations for powerful social media tools, you should go with one of the pricier options. But keep in mind, this will end up being the difference between $99 USD a month, and $3,000 USD a month. You need to really decide what you need before making that leap because, in the mobile world, it's often the case that money like that is best allocated elsewhere.

Incentivized

I've already introduced it to a number of my colleagues and it's saving them time too.

• We use eClincher to schedule posts and reply to messages on various social platforms.
• The platform compiles all of the social outlets so that we can see and reply to all outlets in the same dashboard.
• The reporting is wonderful! Easy to generate and easy for clients to read.
• There are so many outlets to post your message, the more on one platform the better. There are a couple of things that we've requested from eClincher and they've always been able to deliver.

• Bulk Uploading - this is the #1 reason I'm still with Socialpilot! Having a CSV file upload makes it much easier!
• Images are automatically included - with many bulk uploads you'd have to upload your own images rather than it being pulled directly from the link. This is a game-changer!
• Platforms - many are included!
• Price - some are simply too expensive nowadays but SocialPilot is still one of the best competitors when it comes to price.

Incentivized

• It's not very visually appealing, but this is not a dealbreaker.
• The reporting features could definitely use some work. I still get more value from the native SNS pages, but this is quickly changing. They removed the "export to CSV" functionality, but they plan to reintroduce it soon. As mentioned previously, they really respond to criticism well and update the tool constantly.
• The inbox could use some work. I don't like being directed offsite to view certain comments deemed "requests for further info" when they could just easily display them there.

Incentivized

• I've not found any areas yet

Unless the price of eClincher moves to a point where it is too much to justify, I don't see any reason why we wouldn't continue to use eClincher for our agency. The value at this price-point is unbelievable and we'd be foolish to move to a pricier program purely for the sake of slicker graphics or UI. eClinchers pricing is fantastic, and is only matched by its functionality—it matches or beats any of the major Social Media Manager SaaS programs out there for a fraction of the cost. This tool is great for growing agencies, but would also be useful for any marketing department or large agency that wants to streamline their social media workflow.

Incentivized

Its usability was good until they changed their plans and stopped their LTD program for its early adopters who helped raise the tool by giving it positive reviews. I don't think eClincher is ethical in any sense based on the recent actions.

It is powerful yet so easy to use. The social media analytics provided by this platform are easy to understand. The client's social accounts are managed easily through the client management feature without the need of waiting for the client to make you the admin to manage their page.

Incentivized

[In my experience,] due to the fact that they did a bait and switch on their plans and blamed AppSumo for the lifetime program ending is simply wrong. [I believe that] it's unethical to get support and reviews from their early adopters then take the plan away later.

I've not had to use support

Be patient. eClincher isn't perfect and has some software issues. These issues will be exacerbated if you get frustrated or have a slow connection. If something "breaks" or locks up, just refresh the page and re-do that step. It may take your team a couple weeks to get use to using the new system. Once they've gotten the hang of it, I'm sure they'll love the amount of time they save. I'd recommend taking your time with the set-up. Though there aren't a lot of steps to get everything squared away, you can break the process into small chunks to make sure you're managing your time. To just hook-up all the social accounts, it may only take an hour or so. But, if you want to set-up all the extra tools (such as user accounts, listening feeds, posting groups, schedules, etc.) it'll take longer. I think it took around a day to set-up completely, but your mileage my vary.

Incentivized

I used Sprout in a past life and while it does have some more features and might be a bit more aesthetically pleasing and a tad more intuitive, it doesn't have the queues feature eClincher has, and it is much more expensive. The only feature I miss from Sprout really is the customer history feature.

Incentivized

I've always been one to price compare first, and SocialPilot has always come out on top with more integrated platforms at the best price! I haven't done my research in the last 2 years because I'm very content with SocialPilot. Still, I do think/hope they will start integrating more helpful tools on the platform with new AI integrations and the AI pilot they already have.

Incentivized

• Improved staff productivity tenfold.
• Have not been able to calculate an ROI however, it has enabled us to take on more client accounts therefore improving turnover.

Incentivized

• Scheduling and posting in bulk
• Saves time through content recycling
• The affordable marketing solutions have promoted the business

Incentivized